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Reviews from AWS customer

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130 reviews
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External reviews are not included in the AWS star rating for the product.


    NAVIS N.

Outstanding Support and Continuous Feature Enhancements

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
Customer support and product enhancements have been impressive. Cloudsek consistently develops and refines features to address the ever-changing threat landscape. The tool has been outstanding in assisting us to monitor our critical infrastructure.
What do you dislike about the product?
Lot of false positives which needs improvement. Coverage there is no doubt but classification is an issue with the tool.
What problems is the product solving and how is that benefiting you?
Brand Monitoring
Deep and Dark web monitoring
Data leak Monitoring


    Vinoth K.

Outstanding Customer Focus and Powerful Brand Monitoring

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
This company is truly customer-focused and values feedback, using it to improve their product. Their brand monitoring capabilities have been outstanding, and the tool itself is both sophisticated and user-friendly, making it easy to work with and understand.
What do you dislike about the product?
The platform generates lot of false positives and they need to enhance the classification of incidents.

They are flagging low threats as high which increases a lot on all analyst.
What problems is the product solving and how is that benefiting you?
Digital Risk monitoring for Bank.
Card leaks data visibility of our users.


    Jagadeesh A.

Outstanding Threat Intelligence with Expanding Features

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
CloudSEK XVigil offers excellent coverage when it comes to detecting leaked credentials on the dark web, as well as monitoring forums and online discussions. We have been using this solution in our bank for the past six months, and during this time, the tool has consistently improved. Each month, new features and additional data sources are introduced, making the platform more effective at gathering relevant information.
What do you dislike about the product?
There are too many false positives with this tool. The developers should improve the configurations and filtering options so that it only flags actionable threats, rather than marking every informational item as a threat.
What problems is the product solving and how is that benefiting you?
Brand Monitoring
Deep and Dark web Monitoring
Threat intel feeds


    Logistics and Supply Chain

Highly Customizable with Great Support, but Dashboards Need Improvement

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
The filteration that happens and users gets the control over everything. High level of customisation on the product.

Support team is also good. Especially their ASM team
What do you dislike about the product?
Dashboards can be a little better. Currently we do things manually but it needs to improve.
What problems is the product solving and how is that benefiting you?
1. Brand Impersonation - We gets timely detection of impersonated websites.
2. ASM - We didn't knew the areas we need to focus. After BeVigil - We got all clarity.
3. Dark Web: It became quite easy to undersdtand what's leaked and where it is leaked. If there is any working credential identified etc.


    Banking

Tag Feature for Alerts Makes Monitoring a Breeze

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Tag feature for the alerts are very good
What do you dislike about the product?
False positives are there but it is there for every players in market
What problems is the product solving and how is that benefiting you?
Digital risk monitoring


    Dharini N.

Excellent Support, Minor False Positives

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Great Customer Support, Ease of Implementation
What do you dislike about the product?
A few false positives occur sometimes on the product
What problems is the product solving and how is that benefiting you?
Brand reputation is being protected via CloudSEK's Xvigil tool.


    OMKAR K.

Comprehensive Threat Detection and Brand Protection with CloudSEK XVigil™

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
We selected CloudSEK XVigil™ as our external-digital-risk-protection platform because of its comprehensive coverage, AI-driven analytics and actionable intelligence. Since deployment we’ve seen meaningful improvements in our ability to detect and respond to external threats, protec our brand, and reduce risk exposure.
What do you dislike about the product?
we believe improvements in user-dashboard customization
What problems is the product solving and how is that benefiting you?
We’ve used the platform to identify and takedown fake-apps, phishing domains and impostor customer-care pages that were targeting our users.


    Mohammed k.

User-Friendly Threat Intelligence with Outstanding Support

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
CloudSek XVigil is a robust and user-friendly threat intelligence platform that provides timely, actionable insights to enhance cyber-security. The platform’s intuitive design makes navigation straightforward, allowing teams of any size to use it effectively. What sets it apart is the proactive support from the CloudSek CSM team, who are consistently available to help and ensure a seamless experience from onboarding through daily operations.
What do you dislike about the product?
So far, I haven't noticed anything missing in Cloudek.
What problems is the product solving and how is that benefiting you?
It helps us identify threats received through dark web monitoring and supports brand protection.


    Adesh R.

powerful AI-driven threat intelligence

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Cloudsek offers AI-driven threat intelligence that delivers real-time insights.
What do you dislike about the product?
There are occasional false-positive alerts, which means analysts have to spend additional time validating them.
What problems is the product solving and how is that benefiting you?
It addresses issues such as data leaks and brand risk.


    Financial Services

Great Features and Feed Variety, No Complaints

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
The product offers a range of useful features and provides access to a variety of feeds.
What do you dislike about the product?
There is nothing I dislike about it, as I am completely satisfied.
What problems is the product solving and how is that benefiting you?
Identifying external threats that may affect and potentially harm the organisation is essential. Understanding these risks helps in preparing effective strategies to protect the organisation from possible negative impacts.