What do you like best about the product?

It's great having a BI tool that is both easy to use and super-flexible behind-the-scenes. With it all being SQL based, you can debug and tweak queries used for the wide-range of chart types to ensure you get what you need. The security system gives you total control over both table and row-based data access for each user role ensuring that sensitive data is properly protected.

Panintelligence themselves are a great partner - they are super-keen to ensure that the tool is implemented well and being used in the best way. There are great training courses and expert help is always available - both as support and consultancy.

As a new airline, we had a blank sheet of paper for all our systems. When we chose Panintelligence, we were able to get the whole BI project up from conception to delivery in 2 months! This was helped by really easy data integration with our backend data warehouse (which was also in its infancy).

I would highly recommend Panintelligence and their BI platform.

What do you dislike about the product?

There are limitations in the finessing of some of the formatting, but that really is being a bit picky. The reporting side of the tool (as opposed to the dashboarding), works well, but could do with some more features. Generally, however, the tool is flexible enough that you can work around any limitations.

What problems is the product solving and how is that benefiting you?

The collation and distribution of reporting and dashboarding within the business. Critical information needs to be distributed both internally and externally for both operational and regulatory purposes as well as providing great analysis of our on-time performance statistic.