I use the solution in my company since some users need a certain level of activity in EXE files. The tool is used to block certain issues that we don't want in our environment.
CyberArk Endpoint Privilege Manager
CyberArkExternal reviews
19 reviews
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Enhanced Security and Effortless Collaboration
What do you like best about the product?
This tool provides greater security and allows you to think freely without worrying about your passwords, since the vault keeps them protected. What I appreciate most is that you can also share access with your teammates, making collaboration much easier.
What do you dislike about the product?
Every now and then, the app logs me out and I have to log in again.
What problems is the product solving and how is that benefiting you?
It allows team members to access passwords securely, using a safe model that ensures the actual passwords are never directly shared with anyone.
Nominally priced and easy to deploy
What is our primary use case?
What is most valuable?
The most valuable feature of the solution stems from its ability to delegate admin access instead of giving complete admin access to a single user. It is possible to elevate the product to a single process.
What needs improvement?
The product is very flexible. I don't feel any difficulties while using the product. Recently, my company moved to the tool's SaaS model from the on-prem version. With the tool's on-prem version, the database used to have some issues. After moving to the tool's SaaS version, we are not facing any issues. The on-prem version of the tool requires improvement.
The turnaround time of the support team is an area of concern where improvements are required.
For how long have I used the solution?
I have been using CyberArk Endpoint Privilege Manager for four years. I am a user of the tool.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
More than 3,500 to 4,000 people in my company use the product.
How are customer service and support?
I have contacted the technical support for the solution. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's deployment part is very easy because only the agent you need to distribute to either via Intune. With Intune, you need to install the tool via automation.
What's my experience with pricing, setup cost, and licensing?
I feel that the price of the product is nominal. It must be around 10 to 15 USD per installation. I rate the product price an eight to nine out of ten, where one is high price, and ten is low price.
What other advice do I have?
CyberArk integrates with WebLogic. There are no issues with integration wise when it comes to CyberArk Endpoint Privilege Manager.
I rate the overall tool a ten out of ten.
A holistic endpoint protection to secure all endpoints and enforce least privilege without disrupting business
What is our primary use case?
I work with CyberArk Endpoint Privilege Manager for my partners. It is mainly for compliance, managing credentials securely, and monitoring what's going on with those credentials. Also, there's this thing about limiting privileges for certain users in production environments. But it seems like it's not just for big setups, it's also used across all kinds of workplaces.
What is most valuable?
The feature called PTA, which stands for Privileged Threat Analytics keeps track of what admins are doing and works with Centimeters. If something fishy is going on with a user's credentials, it alerts the security team so they can act fast. Plus, it automates stuff like resetting credentials or blocking users. So, if there's a potential hack, CyberArk can change passwords and lock out users in a snap. It also gives you a heads-up if anything unusual is going on with server activities, like someone creating new users with uncontrolled credentials.
What needs improvement?
CyberArk meets clients' need very spot-on. It covers everything customers ask for.
As for improvements, honestly, the feedback's been really positive. I haven't heard any specific areas that need work.
For how long have I used the solution?
What do I think about the stability of the solution?
It's designed to be highly available and resilient, so you can always access your targets no matter what.
What do I think about the scalability of the solution?
As for scalability, it's totally on point. With the SaaS option, it's fully scalable. And if you're running components on-premise, you can easily add more to boost performance as your user base grows. They're usually virtual, so it's a breeze to scale up by adding more virtual machines.
How are customer service and support?
I don’t deal directly with customer support, but I've heard good things from my colleagues who do. They usually handle it through certified partners, and the feedback is pretty positive.
How would you rate customer service and support?
Positive
How was the initial setup?
There are two choices, one is the software service option, which is super easy to install and get running. The other is a self-hosted route, which has a more structured setup for better security and performance, though it's a bit more complex.As for deployment time, it varies depending on the project, but on average, you can get it up and running in just a day.
What about the implementation team?
Maintenance is not a headache. We usually offer manager services to keep everything updated and running smoothly. It's a simple process that keeps things effective.
What's my experience with pricing, setup cost, and licensing?
It's not at the lower end of the market. I think the price is reasonable considering the quality it delivers. It is a top-notch solution at a fair price point.
What other advice do I have?
Once you start integrating this solution with your existing technologies and implementing new processes for accessing targets by administrators, you can see significant progress within two to three months, covering around eighty to ninety percent of your technology integration. With strong engagement, you can expect a substantial return on investment in that timeframe.As for rating the solution, I would give a solid ten.
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