What do you like best about the product?

1. Customers can roll out SSO on their own—no Customer Success or Solutions Engineering support required.
2. Sophisticated authentication flows can be designed on the fly, with zero lift from the R&D team.
3. Comprehensive auditing and alerting are built-in and ready to go.

What do you dislike about the product?

A small hurdle was generating PDF versions of the SSO guides that kept their dynamic details intact, so customers could forward them to their internal IdP admins—who don’t have platform access—letting those teams handle the setup on their own.

What problems is the product solving and how is that benefiting you?

Descope removes the heavy lifting of building and maintaining authentication by giving us an all-in-one, passwordless-ready platform for SSO, MFA, risk checks, and customizable login flows. That means our engineers focus on core features instead of auth code, our security team gains unified auditing and real-time alerts, Customer Success spends less time hand-holding SSO setups because customers can self-serve, and users enjoy friction-free sign-ins—ultimately accelerating releases, tightening security, and slashing support tickets in one move.