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    Dynatrace is advancing observability for digital businesses of the future, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. The Dynatrace platform and flexible pricing model are designed to grow with your business and scale based on your demands. Learn more at www.dynatrace.com

    Ratings and reviews

    4.5
    1374 ratings
    10 AWS reviews
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    1364 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (1374)
    Hospital & Health Care

    Dynatrace: Best-in-Class Monitoring with Broad Coverage and Low Overhead

    Reviewed on Apr 30, 2026
    Review provided by G2
    What do you like best about the product?
    It’s one of the best monitoring tools available out there. Whatever infrastructure you need to monitor, Dynatrace has it covered—SQL, EC2, application servers, and more.
    What do you dislike about the product?
    It offers a solid range of metrics that you can set up to suit your needs. You can choose between a full-stack install or an infra-only setup, which is a nice option to have. Honestly, there’s nothing to hate: it doesn’t consume a lot of resources and just quietly gathers all the monitoring data with zero impact on users.
    What problems is the product solving and how is that benefiting you?
    Is the instance down? Is the service down? Is the load on a resource reaching its threshold, or is it just unusual activity? Dynatrace helps answer all of that.
    Sabina K.

    Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring

    Reviewed on Apr 17, 2026
    Review provided by G2
    What do you like best about the product?
    I am in love with Davis AI, which does not merely yell that something went wrong it explains why. You get a single answer as opposed to receiving 100 confusing alerts, which saves a huge amount of troubleshooting time. It follows up on what your customers are doing on your site or app in real-time. You are able to know where they are stuck or slow pages to them, which is a massive assistance in keeping users happy.
    What do you dislike about the product?
    It is one of the most expensive tools on the market. It takes a lot of training to get your team up to speed. Getting the advanced features like custom business dashboards to work exactly how you want them requires a ton of manual effort.
    What problems is the product solving and how is that benefiting you?
    Dynatrace has been instrumental in helping us to know when our app is slow or broken before customers notice them. It has helped to save a lot of time so that we can focus on critical issues.
    Chirag A.

    Fully Automated Root-Cause Analysis with Lightning-Fast Performance

    Reviewed on Apr 17, 2026
    Review provided by G2
    What do you like best about the product?
    It’s fully automated. Rather than just flagging an issue, the AI pinpoints the exact root cause, taking much of the human effort out of troubleshooting.
    Also it integreates seamlessly with any custom or saas based apps.
    The performance is lightning speed fast with ease of accessbility and UI.
    The onboarding is pretty straight forward by installing oneAgent for complete monitoring.
    What do you dislike about the product?
    The Costing is very expensive compared to other counterparts making it inaccessible for many small to mid sized companies. The big Giants can afford this but any new startup would have a challenge in procuring it.
    The learning cuve is also complex, it requires significant training and time investment. Also for some topics and troubleshooting errors the documentation is outdated with specific frameworks so I have to use trial and error.
    What problems is the product solving and how is that benefiting you?
    It helps me unify observability and security while minimizing data silos. I can keep all the logs, metrics, and user behavior in one place. With Davis AI, it provides a single, precise root cause for performance issues, which reduces the time I spend on manual diagnosis.
    For me the increased productivity and for the team and also real user monitoring allow me to ee exactly where customers encounter friction or crashes, leading to higher satisfaction and conversion rates.
    I can correlate technical performance directly with business KPIs, such as tracking how a slow checkout process impacts revenue or conversion rates
    Dipu Das

    Full-stack observability has improved load testing and consistently reduces error rates

    Reviewed on Feb 25, 2026
    Review provided by PeerSpot

    What is our primary use case?

    The main use case for using Dynatrace is to check the CPU utilization and the performance stats of my load test, stress test, or endurance test.

    During one of my tests, when I perform a load test, I parallelly open or configure the server of that application in Dynatrace, creating a new dashboard so that during my load test, I can easily observe what is happening, what the error stats are, what my pass percentage is, what my CPU utilization is, or the garbage collection, and other metrics.

    I can even check my alerts and exceptions as well.

    What is most valuable?

    For me, the best feature Dynatrace offers is full-stack observability, which allows me to check my infrastructure or the containers because most of my applications are cloud-based, and with Dynatrace, I can check the database or the network path, or which are on-premises or cloud, making full-stack observability more suitable for me.

    Dynatrace is our APM tool, which provides deep code-level visibility, allowing us to check the methods or exceptions, database calls, or external services, and we can easily trace them out.

    Dynatrace has positively impacted my organization because usually when I do a load test, our API SLA is only one second, but it crosses more than three seconds or five seconds, and by using this APM tool, we can figure out what is causing it, what kind of error it is throwing, and how we can optimize it, making it very useful for my organization as well as for me while doing load testing.

    For the metrics or numbers, our error rate should be less than three percent, and achieving less than three percent, even if it is one percent, is very good, and the reduction of the error rate by using Dynatrace was quite good.

    What needs improvement?

    Dynatrace itself is a very good platform where the UI interface is very simple and usable, but I would say if it were made even more simple, similar to our Splunk dashboard, that could help users or newer users understand it more easily, especially since sometimes I have seen when using Dynatrace, we are not able to add the time frame properly.

    If you add some more fields with simple words or simple terms instead of the complex terms used for a resource, that might be helpful.

    Dynatrace can be better and more user-friendly, and that is my advice, but overall, it is a good application and APM tool for a performance tester.

    For how long have I used the solution?

    I have been using Dynatrace for four to five years.

    What do I think about the stability of the solution?

    Dynatrace is stable.

    What do I think about the scalability of the solution?

    The scalability of Dynatrace is good, and we can easily figure out what is happening.

    How are customer service and support?

    The customer support is responsive because when I logged some defects to the developer teams, they worked with Dynatrace team, and I think we have received much support.

    Which solution did I use previously and why did I switch?

    Before using Dynatrace, I used AppDynamics and Splunk.

    What was our ROI?

    By using the APM tool for resource management and time management, we have saved a lot of time, so I would say this is a good investment that the organization has made.

    Which other solutions did I evaluate?

    I have not switched from AppDynamics as well as Splunk because I am using Dynatrace as well as those other two APM tools, depending on my project level, what the project is configured with, and which is better.

    What other advice do I have?

    I would advise others to use Dynatrace because it is very good in terms of scalability and reliability, and the stats it shows, including the perfection and the graph, are very good, so I would suggest they use Dynatrace. I gave this review a rating of nine.

    Tim I.

    Dynatrace Grail: Super Useful for Finding and Organizing Information

    Reviewed on Feb 06, 2026
    Review provided by G2
    What do you like best about the product?
    Dynatrace Grail is super useful in finding information with a large amount of options to organize and present it.
    What do you dislike about the product?
    Davis is the worst AI assistant I have ever used. I can not recall a situation where it has correctly answered a question and is constantly contradicted by the information it sources. I only use it to ask questions. It might be better at anomaly detection.
    What problems is the product solving and how is that benefiting you?
    We are able to search and share information insanely easy.
    Higher Education

    New Features Make Dynatrace Easy to Adopt—No Deep Technical Experience Needed

    Reviewed on Jan 29, 2026
    Review provided by G2
    What do you like best about the product?
    Focus on new features that make it easier to adopt and not need alot of technical experience to understand and use
    What do you dislike about the product?
    More connections with the clients that also use Dynatrace to share successes and challenges to enable collaboration and reduce time to solve issues
    What problems is the product solving and how is that benefiting you?
    Better visibility and observability into our systems to make productive decisions
    Luciana Cristina .

    Exceptional Performance, Easy Integration

    Reviewed on Jan 29, 2026
    Review provided by G2
    What do you like best about the product?
    I like how Dynatrace applications enable access to information and the dashboards that support the business. I create dashboards that help my clients have a view of their services' performance and navigate through this information.
    What do you dislike about the product?
    I have some cases of dashboard migration from the classic version to the new interface that do not bring all the chart settings. Additionally, for some teams where the language is not supported, it has been more challenging after some tag and log rule definitions.
    What problems is the product solving and how is that benefiting you?
    Dynatrace reduces MTTR, assists in problem analysis, creates dashboards and notebooks, and validates the consistency of the environment.
    Keith S.

    Unified Monitoring that works at scale

    Reviewed on Jan 29, 2026
    Review provided by G2
    What do you like best about the product?
    I use Dynatrace to support IT teams by simplifying the end-to-end capability around monitoring, which reduces the complexity of fragmented data by providing a single pane of glass. I appreciate the depth and breadth of the supported technologies and the way it standardizes the visualizations of data. Dynatrace consolidates a wide range of technologies into a common view, which is really helpful since our organization has to monitor many different technologies, both old and new. The initial setup was also very easy, especially since we have a SaaS platform, making agent deployment smooth and simple.
    What do you dislike about the product?
    I would say the dashboarding. It's very block-like in its layout. While this is great for simplification, there are times when it would be good to have the ability to fully customize them with potentially overlapping dashboard widgets, backgrounds, logos, etc.
    What problems is the product solving and how is that benefiting you?
    I use Dynatrace to support IT teams with monitoring and observability. It simplifies monitoring by consolidating data into a single pane, reducing complexity from fragmented data.
    Kevin B.

    Best-in-Class End-to-End Observability Toolset

    Reviewed on Jan 29, 2026
    Review provided by G2
    What do you like best about the product?
    End to end observably with the best toolset
    What do you dislike about the product?
    Dealing with the overall product costs and complexity
    What problems is the product solving and how is that benefiting you?
    Application availability and performance
    Kai-Uwe G.

    Effortless Setup, Complex Features Made Simple

    Reviewed on Jan 29, 2026
    Review provided by G2
    What do you like best about the product?
    I like using the Notebooks in Dynatrace because they make it easy and fast to find specific data. I appreciate the ease of use, which makes the software accessible without a steep learning curve, and I like the complexity of its features that offer robust solutions. The initial setup was easier than I expected, which was a pleasant surprise.
    What do you dislike about the product?
    Learning and certification experience needs to be improved
    What problems is the product solving and how is that benefiting you?
    Dynatrace improves visibility and helps find root causes quickly. Notebooks are easy and fast for accessing specific data.