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Reviews from AWS customer

7 AWS reviews

External reviews

1,340 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Cosmetics

Great monitoring software for microservices

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
the user interface is very easy, and the metrics provided are very helpful
What do you dislike about the product?
nothing really, this product is great and solves all our monitoring needs
What problems is the product solving and how is that benefiting you?
we monitor all our app health with this product
Recommendations to others considering the product:
take advantage of the training, it is great


    Hospital & Health Care

Dynatrace provides great AI in to problems detection

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Problem detection and possible root cause
What do you dislike about the product?
Services transactions are very difficult to track back to a particular user session
What problems is the product solving and how is that benefiting you?
To detect problem as soon as it happens and take possible course of action.


    Utilities

Monitoring was easy

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace was very easy to implement and monitoring tasks were easy and was very good performance based
What do you dislike about the product?
some integrations were hard and was not so cooperative
What problems is the product solving and how is that benefiting you?
monitoring issues
Recommendations to others considering the product:
please use this great monitoring tool


    Josh G.

Company wide deployment

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Customer support s very quick to respond.
What do you dislike about the product?
The custom metrics cost/confusion. There seems to be no clear answers
What problems is the product solving and how is that benefiting you?
We are solving everything, from performance testing, code refinement, and infrastucture monitoring.
Recommendations to others considering the product:
Look at the overall transactions.


    Banking

Dynatrace - A Premier APM product at a premium

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Automatic process detection; No need to set alert thresholds; Easy to use interface
What do you dislike about the product?
Lack of features and support for more sporadic workloads and development use cases. Poor pricing model - especially for their 'Custom Metrics'
What problems is the product solving and how is that benefiting you?
Visibility into applications correlated with a wide variety of technology capabilities


    Logistics and Supply Chain

Innovative application intelligence platform

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
OneAgent technology speeds deployment and adoption. If you want to get insights into your application environment as quickly as possible, this is a huge feature.
What do you dislike about the product?
The pricing model is confusing, and hard to compare to comparable offerings apples-to-apples. \that can make cost justification more difficult than it needs to be.
What problems is the product solving and how is that benefiting you?
Faster, more definitive RCA. Driven into automation and self healing of application stacks.
Recommendations to others considering the product:
Do your research up front. This is a complex, specialized platform, and not the only player in the space. When you're ready, take advantage of the ROI tools/consulting to make your business case.


    Utilities

Very good monitoring tool

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Help identify the problem and easy to trouble shoot the application issue
What do you dislike about the product?
What I see more transparency that may have impact on security and complains
What problems is the product solving and how is that benefiting you?
Application and performance related issue


    Financial Services

Expedient Product Usage Insight

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I have been able to quickly gain insight to how our product is being used and the trouble shooting capability with Session Replay has benefited our Customer Support Team.
What do you dislike about the product?
I have only been using Dynatrace for approx 6 months. I'm still learning the ins/outs of how to quickly gain insight into application health and P0/P1 type incidents for proper monitoring/alerting.
What problems is the product solving and how is that benefiting you?
Quick troubleshooting and incident investigation. User session replay has been advantageous across multiple teams, with the ability to provide quick inisght.


    Information Technology and Services

Just started using Dynatrace and haven't yet dug into all the functionality we are hoping to use

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Easy to set up and start using, lots of resources available to help you get started and acquainted with the product. Dynatrace university is a very helpful tool to help you get started. So far I've relied heavily on the classes and webinars to get started and they have all been very helpful. The chat functionality has also been a great help.
What do you dislike about the product?
No easy way to search through SQL errors, would like to be able to search or filter through errors to find specific ones that caused the issue along with other issues with coinciding timing.
What problems is the product solving and how is that benefiting you?
Using for monitoring our servers. At this time we are using it to help pinpoint issues and errors within our environments.


    Insurance

Great product and support

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace releases frequent updates and great support
What do you dislike about the product?
Steep learning curve initially but taking a course makes things much easier
What problems is the product solving and how is that benefiting you?
Applications performance issues