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Reviews from AWS customer

7 AWS reviews

External reviews

1,340 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Enterprise user looking for advanced enablement

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Unified telemetry for a variety of technologies in an easy to user interface that allows us to trace across our complex enterprise stack.
What do you dislike about the product?
Not all technologies we required are currently supported. Not all features from AppMon have been ported over at this time.
What problems is the product solving and how is that benefiting you?
Operational issues, customer impacting incidents, lower environment hygiene
Recommendations to others considering the product:
This APM looks better user friendly tool for the user experience and Good in monitoring tool.


    Computer Software

Overall Dynatrace User Experience.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Data Insights; Cloud Agnostic; Single pane of glass across all Clouds
What do you dislike about the product?
Initial on-boarding takes more time and it took sometime to realize the value of the tool. This put the pressure on the sponsor to report progress to their management chain.
What problems is the product solving and how is that benefiting you?
Before Dynatrace, we were flying blind with respect to our application issues and always had to guess; The second issue Dynatrace solved is, we now have one monitoring system for both infrastructure and Application.
Recommendations to others considering the product:
Please be prepared for the complexity on the Day 1 of your journey.


    Computer Software

APM Monitoring, single pane of glass for all Ops related works

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Anamoly detection, installation is easy.
What do you dislike about the product?
setting up end 2 end monitoring, alerting etc took us few months. would be nice to reduce this time.

Sometimes need to go thru mutliple screens to find problems

Sometimes cant pin point the problem after from problems page

UI could be simplified
What problems is the product solving and how is that benefiting you?
process level memory issues. monitoring the infra and app layers in Prod
Recommendations to others considering the product:
Depends up on the business needs, but in general a good APM tool overall to use.


    Gambling & Casinos

Deputy head of IT ops

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
code level tracing, recommendations, AI option. Not expert in using of DEM but this module looks very helpful for customer experience feedback, small trick here, in case of budget limit, because this options cost not small amount of money, you can use it for VIP customer.
What do you dislike about the product?
all fits to my expectation, just needs time to analyze data. price is higher if compering with another APM tools, but the results that Dynatrace gives to user I think It's worth it.
What problems is the product solving and how is that benefiting you?
application performance, team got more interconnected. seeing issues that was not visible before and monitoring team was able to detect only front side issues, which was mostly reproducible when getting complains from users. Tool show exact path of every transaction from user to very back end application server. Can catch what is wrong with detailed recommendation and root cause analysis.
Recommendations to others considering the product:
start with small steps, install agent one by one. analyze each alert you receive from dynatrace. It need teams culture change to receive full result and this takes time, so expect some resistance before ice melts. .


    Tait J.

Dynatrace Performs!

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Implementation and configuration are easy and provide immediate impact.
What do you dislike about the product?
Limitation to web-based applications without breaking the bank.
What problems is the product solving and how is that benefiting you?
We are seeing more data which traces persistent issues. It has allowed us to quickly identify the errors occurring over time and provide faster fixes.
Recommendations to others considering the product:
Work with your SR to tell them what you want, not what you expect of a product... it will surprise you what's available.


    Banking

Dynamite

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The ability to trace the entire path of a application
What do you dislike about the product?
The cost of the application and arch setup
What problems is the product solving and how is that benefiting you?
Architecture
Recommendations to others considering the product:
Look at implementation and cost


    Wholesale

Great tool with easy deployment.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Features and ease of install. The anomaly detection features of great.
What do you dislike about the product?
Mobile app could use more functionality. It only lets you see what happened at a very high level. No detail.
What problems is the product solving and how is that benefiting you?
application performance monitoring and also some visibility issues that we have with vmware and aws.
Recommendations to others considering the product:
Do not let cost drive you away from the functionality of the tool.


    Lee R.

Dynatrace easy rollout

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The roll out of the Dynatrace was easy and seamless.
Support has been awesome.
What do you dislike about the product?
The mobile app functionality. Very limited
What problems is the product solving and how is that benefiting you?
Application performance issues.
We have fund out a lot of DB statements are wrong and we were able to fix
Recommendations to others considering the product:
Ease of use. Install the agent. NO custom configuration


    Utilities

Great Product

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I really like how easy dynatrace was to implement. I also like the visualization abilities of the tool and dashboarding features.
What do you dislike about the product?
I wish our consultant was more experienced
What problems is the product solving and how is that benefiting you?
It has been very beneficial
Recommendations to others considering the product:
I really like the power that dynatrace monitoring provides. We used this tool for executive dashboarding capabilities and found it very successful for our needs. I do recommend dynatrace for all those needing work for the monitoring team.


    Transportation/Trucking/Railroad

Very powerful and useful

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Automated data collection and automated end to end performance monitoring and alerts are fantastic. Mobile performance monitoring has been great.
What do you dislike about the product?
UI is overwhelming for beginners. Various concepts and documentation is not enough to ease the understanding of the product.
What problems is the product solving and how is that benefiting you?
Operations has been improved. Mobile app performance monitoring has improved quite a bit. Automated monitoring of infrastructure improves confidence in operation team's ability to deal with issues.