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Reviews from AWS customer

7 AWS reviews

External reviews

1,340 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Nice monitoring tool

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The flexibility to monitor a lot of platforms, and the AI that helps you to identify problems in your application
What do you dislike about the product?
Well, there are so many ways to start the analysis of the data it is collecting that it could be easy to get lost.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace to troubleshooting performace issues whereas a server is down or the applications is running out because sql query. we are also interested in monitor business transactions


    Insurance

Best APM Solution in the Industry

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
OneAgent that supports all technologies.
What do you dislike about the product?
Need SQL monitoring support from the OneAgent.
What problems is the product solving and how is that benefiting you?
Application performance troubleshooting.


    Insurance

The Dynatrace OneAgent UI brings in some of the best features of AppMon

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The ONE Premium Chat feature is awesome! The response rates and feedback we've received so far from the chat sessions have been excellent so far. I also like the dashboard customization features and how you can share dashboards with your leaders and managers to give them an overview of your infrastructure, services, and application health.
What do you dislike about the product?
I dislike the inability to add Kubernetes metrics and health to my dashboard, but I heard that this is a feature that is coming!
What problems is the product solving and how is that benefiting you?
We are still fairly early in our rollout and hope to have more app teams onboarded and using the SaaS solution as quickly as possible. But we hope to yield better performance management practices and adoption at our company. Essentially we would like to evolve the behavior/practice at our company to be more 'proactive' vs. 'reactive' when it comes to issues that cause downtime and business.
Recommendations to others considering the product:
Involve your app teams, security teams, network teams early on in your implementation and preparation activities to avoid any roadbumps and obstacles like Firewalls, access, and security issues.


    erick l.

A customer-focused organization dedicated to advancing technology in the Application Performance Management (APM) sector.

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
How quickly they innovate, delivering market-ready solutions to us, the customer.
What do you dislike about the product?
Adjust the time zone when communicating with subject matter experts.
What problems is the product solving and how is that benefiting you?
Connecting the user experience and performance as it relates to revenue.
Time to resolution
Intuitive correlating alerts
AI intelligence enhancing efficiency
Recommendations to others considering the product:
Attend, perform, and be inspired by how our peers implement the tool and understand the Dynatrace roadmap.


    Leisure, Travel & Tourism

Great implementation, great data collection !!

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Data collection and analytics. The way dynatrace collaborates the information is just awesome
What do you dislike about the product?
The time i spent on implementation i wish i could have opted support more earlier.
What problems is the product solving and how is that benefiting you?
Better performance, business KPIs and daily RUM problems.


    Insurance

Best product ever

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
THe oneagent and the Dynatrace UI is amazing!
What do you dislike about the product?
nothing at this point! its been great! we love it! maybe the costing
What problems is the product solving and how is that benefiting you?
We use dynatrace to detect adn alert us of all our issues within our infrastructure!
Recommendations to others considering the product:
cut down a some of the added costs


    Retail

Powerful and flexible

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a lot of visibility into not only the activity on the front end of my application, but gives me an excellent view of the back-end.
What do you dislike about the product?
It can be very easy to get off track in analysis. Of course this depends on how well, you do correlation, but the amount of information available can sometimes be overwhelming.
What problems is the product solving and how is that benefiting you?
Dynatrace has provided an amazing tool to deep dive root cause analysis and provide valuable information to our application developers. This has helped us drive improvements in application performance and reliability.
Recommendations to others considering the product:
Take the time to involve stakeholders from multiple areas, i.e., Operations, Development, Business/Marketing, etc..


    Accounting

Trusted product over the years

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
I like the user interface because it's easy to use Windows app. Capturing all traffic is important to me as you never know when you need it.
What do you dislike about the product?
I heard that there are differences between the on-premise and SAAS version.
What problems is the product solving and how is that benefiting you?
Trying to get end-to-end visibility and troubleshoot issues.


    Hospital & Health Care

Very well presented data, but could use easier access to day.

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
dashboard system is very good. it is fairly easy to follow
What do you dislike about the product?
data access is limiting. the api is not available in all languages.
What problems is the product solving and how is that benefiting you?
production monitoring of outages of our app.
Recommendations to others considering the product:
understand how it benefits your workflow, the product is massive


    Larry R.

15 years in monitoring and Dynatrace tops all the vendors I have worked with

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
While most of the big vendors have spent their time trying to patch and upgrade their way to the needs of today, Dynatrace went back to the drawing board and created something special for today's needs. We have found the AI to be spot on with our environments. The OneAgent is an industry-leading approach to instrumentation, saving administrators time and allowing them to focus on things that matter. I have also never found a vendor with such a strong community backing it that is both extremely active and helpful.
What do you dislike about the product?
There are really not too many dislikes we have found with Dynatrace. I think the one thing that needs to improve is the ability to specific groups in terms of licensing consumption. This also includes the ability to set quotas for slices of the licensing pool.
What problems is the product solving and how is that benefiting you?
Dynatrace has taken us from being reactive to proactive. The product has provided insight into things that we would have otherwise had no idea about. This in return allowed us to focus on those things before they became a problem.
Recommendations to others considering the product:
Dynatrace is an outstanding partner for us and continues to improve weekly. They truly lead the way for complete 360 degree monitoring.