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Reviews from AWS customer

7 AWS reviews

External reviews

1,340 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Helder B.

Implementation was easy.

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
I like it's so simple to get Dynatrace results which allow continuous services improvement.
What do you dislike about the product?
The quota for custom metrics of Dynatrace can easily be eliminated and its transparency is not so obvious as the platform lacks one consumer report.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us identify problems that have been hard to identify on our web services before. It is nice and helpful to be able to get to the transactions that took place during a period with a question.
Recommendations to others considering the product:
Not all technology versions are supported as usual. It is recommended to check the support matrix to make sure that your environment can be managed using Dynatrace.


    Krishna C.

Application insights using Dynatrace

  • December 10, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace is one of the best profiling tools especially for JVM. I used Dynatrace to analyze the thread dumps, identify hot areas of the code and also object locks and memory leaks
What do you dislike about the product?
Little expensive. The JVM profiling tools available with JDK now a days are close to that of Dynatrace.
What problems is the product solving and how is that benefiting you?
Application and data base tuning.


    Michelle G.

Easy Implementation But Very Difficult To Navigate.

  • November 29, 2019
  • Review provided by G2

What do you like best about the product?
I like the ability to classify and correlate data into a single root cause in most cases across many different sources.
What do you dislike about the product?
The curve of learning can be pretty steep and the interface is not intuitive. For a truly successful deployment, the training is essential. This tool is very difficult to navigate and can cause a problem if you do not use it constantly.
What problems is the product solving and how is that benefiting you?
We got a little Dynatrace deployment and it had to be installed a breeze. In a matter of hours, we were able to have this up and run and collect meaningful information. There is no comparison of information and it is quite reactive. In minutes we had been trying to figure out for weeks before, I could identify problems. The nomenclature and so on have a little bit of a learning curve. The term application and host are defined in a slightly different way. Once it is understood, nothing that cannot be overcome promptly. With it we're very pleased.
Recommendations to others considering the product:
Get the learning and spend a while passing all it provides.


    Computer Software

Best APM tool in current market

  • November 27, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace provides you end to end monitoring solution to your application. Dynatrace Synthetic and log analytics is an add-on for this tool which helps you to monitor your application pro-actively.

AI pin-points to the root cause and without much manual effort users able to correlate the issue.

Dynatrace is now easy to configure and maintain without much investment in operations.

Dynatrace OneTeam chat support provides instant solutions and suggestion for improving the usage of this tool
What do you dislike about the product?
Reporting and 2FA feature need to be enabled because most of the current application moving to SAAS and 2FA becomes must.
What problems is the product solving and how is that benefiting you?
Dynatrace helps us to identify frontend and backend issues which were impossible or time taking task for the operation team.

We identified many database and design level issues with the application using dynatrace.
Recommendations to others considering the product:
If you are looking for Best APM tool to implement in your environment then this would be the best one


    Kevin T.

A comprehensive application monitoring solution

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
It is able to track your application flow between all application layers from the user on the browser or mobile all the way to the backend database. We can easily determine at which points in the application that is causing issues quickly.
What do you dislike about the product?
Initial learning curve to understand how to efficiently use Dynatrace, however this is greatly helped by initial learning sessions by Dynatrace consultants.
What problems is the product solving and how is that benefiting you?
Performance issues with BPM application, which we were able to locate the source of the bottleneck was coming from the database affecting particular stored procedures. We were able to tune them and realize significant performance gains as a result.
Recommendations to others considering the product:
Dynatrace is great for those who want to get a deep insight into how their applications are working on their infrastructure for performance testing and fault diagnosis.


    Railroad Manufacture

Good product with great support.

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
- Support is great.
- Easy to use
- Good root cause analysis
What do you dislike about the product?
- There is a couple of different licenses and what you need to do might require an additional license.
- Instrumenting an application is not as easy as it seems.
What problems is the product solving and how is that benefiting you?
- Root cause analysis
- End to end monitoring


    Pharmaceuticals

A great product but confusing

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
I like the detail that it goes to to show us our site's problems
What do you dislike about the product?
It is confusing and misses some things. I don't always see the problems register. It could be because I'm in the middle of an Wildfly upgrade.
What problems is the product solving and how is that benefiting you?
As a whole, my company likes Dynatrace a lot and uses it to find problems on our many servers.

I am not one of the pros who was trained on it, and I'm trying to use it to troubleshoot problems on one server that is moving from Wildfly 8 to 12 and I'm finding that it doesn't always display the problems I'm having. When it does, it gives a lot of information.
Recommendations to others considering the product:
Talk to the vendor about it because it's confusing to set up


    Chris M.

Latency in Other Regions

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
We are able to test our network in main regions we do not have systems in. e.g. Mainland China
What do you dislike about the product?
We dislike that the service is credit based rather than being unlimited usage. We'd like to test more regions than we currently are able to.
What problems is the product solving and how is that benefiting you?
We are able to test our connections in regions we don't have access to. We were able to identify slow downs in mainland China, and some connection issues in Africa.


    David B.

Great tool for the right team

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
There are very deep metrics that can be reached and provides a lot of robust dashboards to ingest those metrics. The root cause feature is accurate and can be a real time saver. I also really like being able to track all user transaction and play them back for troubleshooting purposes.
What do you dislike about the product?
The interface is a bit overwhelming if you are not engaged in it all of the time. It is pretty clearly geared towards a development team and not an infrastructure team / NOC. It does bring in some infrastructure metrics as well but it is clear that it did not start out that way.
What problems is the product solving and how is that benefiting you?
Dynatrace has really helped us to pinpoint issues in our web services that were difficult to find previously. Being able to get to the transactions that occurred during a time with a problem is nice and really helps.
Recommendations to others considering the product:
Be sure that you evaluate the information you will receive from Dynatrace and that it fits with your goals. There are other providers out there that can give a different view of things geared towards different types of teams. That being said, if you are using it in a more DEV type environment, then it would be very hard to beat.


    Banking

Dynatrace monitoring for cloud based solutions in IaS provisioning

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace provides provisions to trace user session and see visually what user is actually doing based on the clicks on the users and that gives edge to identify production issues so easily and also save business time to reproduce the issue
What do you dislike about the product?
Could have been better user session trace connecting to the application such as pega diagnostic on cloud,java applications
What problems is the product solving and how is that benefiting you?
Dynatrace is easily integratable with azure public cloud and thus can better monitor with help of azure log analytics.
Recommendations to others considering the product:
MUST tool on cloud based solutions.supports AWS,pega cloud,azure cloud based solutions.process connections can help with decommissioning process as well.