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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Shawn K.

Change your way of monitoring

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The ability to capure all events of a system.
What do you dislike about the product?
The learning curve for a user is a little overwhelming
What problems is the product solving and how is that benefiting you?
Pegs, my, unix, six, microsoft
Recommendations to others considering the product:
This will save time for all team for troubleshooting root causes and prevent most from ever happening


    Insurance

A great product that is growing over time and so is the price

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
They definitely have the best product in the field. You also will definitely pay for being able to use it, but it is definitely worth it. Support in general is extremely helpful especially if you have access to the live chat which I highly recommend. The product monitors everything we could ask for and more and they are constantly innovating.
What do you dislike about the product?
We have had issues in the past with a few staff assigned to us. They can get extremely ‘salesman’ on you at times. To be honest this is pretty much a norm in the industry, however the upper management in DynaTrace seems to address it if you bring it up to them. As for the product, I wish the Managed platform had -all- of the features of the SaaS system, while they are working on it, it isn’t all the way there yet. Pricing is also a pain point as it is not a cheap product. While I personally believe that it is worth it, depending on your industry you may find a lack of appetite for the pricepoint.
What problems is the product solving and how is that benefiting you?
It has done a really good job for us, it has helped us find pain points in our code and done a great job of helping us triage issues as they occur. Our favorite feature is by far RUM/UEM as it gets us right to the root of a user issue. We definitely don’t use the alerting features as much as we should but we lean heavily on the triage abilities of the product. Most recently we utilized the product to help us optimize our batch systems in preparation to onboard a new customer, it was a vital part of this effort.


    Insurance

BEST PLACE TO LEARN MORE ABOUT DYNATRACE

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
IN DETAIL ABOUT SYNTHETIC MONITORING AND AUTOMATION KUBERNETES
What do you dislike about the product?
I DO NOT FIND ANY DISLIKES AND EVERYTHING IS INTERESTING
What problems is the product solving and how is that benefiting you?
RESPONSES TIME OF THE APPLICATION I AM WORKING ON AND REALIZED THAT I CAN IMPLEMENT SYNTHETIC MONITORING FOR MY APPLICATION


    Hospital & Health Care

A great product

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a great tool unmatched by any other offer. With it, we can find issues and diagnose problems quickly.
What do you dislike about the product?
The cost is much higher than we would like.
What problems is the product solving and how is that benefiting you?
Solving and tracking down issues with our software and infrastructure.
Recommendations to others considering the product:
Try them out no matter what you think


    Steven T.

Best APM you will ever need

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The ability of Dynatrace to be able to narrow down the issue and segregate each process. It makes thing easier to understand where the issue is and allowed us to focus more time on performance improvement.
What do you dislike about the product?
The ability to look at purepaths for a single time slice is diminished.
What problems is the product solving and how is that benefiting you?
Iidentify root cause. Target functions for performance improvement
Recommendations to others considering the product:
Look to implement their newest offerings as their frequent releases mean new features all the time.


    Verified User in Package/Freight Delivery

Very in-depth monitoring

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Monitors the entire infrastructure, all the way to code level
What do you dislike about the product?
Need more training resources. Certifications are available but I don’t have any access to resources to learn
What problems is the product solving and how is that benefiting you?
Issues within the infrastructure prior to it becoming a major problem. Able to be proactive, rather that just reactive
Recommendations to others considering the product:
Learn as much as possible prior to implementation. There is a bit of a learning curve


    Information Technology and Services

Hreat conference

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Meeting people in my field from all different companies. Helpfulness of Dynatrace staff.
What do you dislike about the product?
Sometines the HOT sessions can be a bit advanced for me.
What problems is the product solving and how is that benefiting you?
Monitoring Azure API websites


    Information Technology and Services

Director

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Easy to implement and adopt. Enjoy the interface and the performance insights.
What do you dislike about the product?
Dynatrace is easy to make mistakes in diagnosing root cause. One can not make assumptions.
What problems is the product solving and how is that benefiting you?
Performance and availability


    Oil & Energy

Great APM, looking forward for it to embrace the SRE methodology

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Ease of deployment and end-to-end monitoring with extremely little effort.
What do you dislike about the product?
Current lack of support of SRE practices
What problems is the product solving and how is that benefiting you?
Increase reliability of our IT landscape.
We started by testing Dynatrace on a single homegrown product. After 3 days of pilot, the integration architect came back saying that he solved performance problems that would have taken him weeks to solve otherwise. We are now using it in production, but with the caveat that we are missing a principled approach to what we are monitoring and when we should worry, i.e. when we need to alert (and please do not say baseline).


    Naveen R.

Dynamicdyna

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
User friendly , pro active analysis assist.
What do you dislike about the product?
Good if we can have for other products like mq
What problems is the product solving and how is that benefiting you?
Performance of applications, root cause analysis