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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Change the way you monitor and operate IT

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
-Ease of use, very intuitive
-Find problems and bugs faster
-Capacity to integrate with other tools
What do you dislike about the product?
-Using SaaS you do not have visibility of logs for the application
-Dashboard customization is very limited
-Custom reports are not possible
What problems is the product solving and how is that benefiting you?
-Application bugs
-Infrastrcuture issues
-Deployment testing
Recommendations to others considering the product:
-Use this from the beginning to the end of your pipeline!


    Insurance

Let AI show you your problems

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The root cause analysis from all the dependencies analized from AI
What do you dislike about the product?
Price has been increasing over the last few years.
What problems is the product solving and how is that benefiting you?
application performance, root cause, team collaboration.


    Banking

Productivity

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Performance and errors analysis in the context of multiple web applications interconnected
What do you dislike about the product?
Not so intuitive. It takes some training to understand the product
What problems is the product solving and how is that benefiting you?
Web requests failures or taking too long


    Information Technology and Services

Dynatrace Experience

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Ease of setup, deploy and training of users on how to use Dynatrace
What do you dislike about the product?
95percentile is not available and it would be nice to improve the email notifications to allow us to customize the body of the message. This would allow other people who don’t have a web hook server to utilize an email parser.
What problems is the product solving and how is that benefiting you?
Single pane of glass view of all of our applications


    Srinivas S.

Dynatrace Saas model

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace Saas model is easy to setup and start using it
What do you dislike about the product?
Need to spend time in diagnosis the problem
What problems is the product solving and how is that benefiting you?
Application performance degradation and it is mainly beneficial in overal application networks of systems and integrations and probelm replay
Recommendations to others considering the product:
Dynatrace is a very good tool for APM, I would recommend Saas solution and easy to setup


    Insurance

Recommending Dynatrace

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
robust feature set and superb monitoring of infrastructure. awesome insights into all of our applications.
What do you dislike about the product?
Some connectivity with OneAgents is sometimes blocked by secure firewall rules. worked with internal netcom team and dynatrace support to resolve quickly
What problems is the product solving and how is that benefiting you?
Software data flow mapping and infrastructure resource monitoring, application monitoring and insight.
Recommendations to others considering the product:
Highly recommend the product. Dynatrace identifies the Root Cause of an issue before you know there is an issue.


    Wai C.

Technical Lead

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Working with the different teams, knowledge sharing, learning new skills
What do you dislike about the product?
Politics of the organization, silo departments
What problems is the product solving and how is that benefiting you?
Performance issues, RUM and Synthetics


    Jason A.

Ease of use for teams

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Ability to delve deep into service problems
What do you dislike about the product?
Just need more training for the team. Not an issue from Dynatrace
What problems is the product solving and how is that benefiting you?
Many JVMs keep crashing, now this is solved. The ability to delve deeply into the system with Dynatrace was a huge help
Recommendations to others considering the product:
This has helped many times when either a service was the issue or code was incorrect


    Financial Services

SOLUTION ARCHITECT

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
DEEP AND WIDE COVERAGE OF APPLICATION STATISTICS AND KPIS`
What do you dislike about the product?
NEW DYNATRACE IS VERY COMPLICATED TO NAVIGATE
What problems is the product solving and how is that benefiting you?
APPLICATION HEALTH, BUSINESS KPIS
Recommendations to others considering the product:
UNDERSTAND APM


    Banking

Great tool for examining performance and building out KPI dashboards

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
As an application developer, I like being able to dig into the nitty gritty of a performance issue. `I am more familiar with App`mon and used it to dig into pure paths to identify performance problems. `i look forward to using `oneAgent going forward, however, to assist my organization with building kpi dashboards
What do you dislike about the product?
I sometimes have trouble getting in the zone with the tool after not using it for long periods. It is not intuitive at times.
What problems is the product solving and how is that benefiting you?
Going forward, we will be using it to build a KPI dashboard. In the past, it has helped identify performance issues.
Recommendations to others considering the product:
Chose a dedicated resource to become a Dynatrace expert who can devote the time necessary to become proficient with the product.