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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Automotive

Good but with plenty of room for improvements

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
CPU analysis
Baseline comparisons.
What do you dislike about the product?
Purepath black box. I cannot see in which method the request to downstream are being executed. Specially for Lina or for dB queries the method that makes this request is not there.
What problems is the product solving and how is that benefiting you?
High CPU utilization. And high response times, though purepaths are somewath reliable there is still cases where there is a big gap of information that is needed.
Recommendations to others considering the product:
See the level of insight you can get, for some is enough.


    Amit S.

Performance

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Tool details to get into any performance issues quickly with least amount of time spent in configuration
What do you dislike about the product?
It’s UI is complex to get use to ... once we are use it is easy to use. `Pricing is way too high making difficult to present when it comes to compete against other product
What problems is the product solving and how is that benefiting you?
Performance improvement across many geographic region


    Financial Services

Exprience

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
`the engineers and their knowledge of the product
What do you dislike about the product?
`IT IS A LITTLE COMPLECATED. `BUT WE ARE WORKING IN IT
What problems is the product solving and how is that benefiting you?
Resolving issues and uprtime
Recommendations to others considering the product:
LISTEN TO THE ENGINEERS.. THEY MIGHT KNOW MORE THAN IYOU DO


    Retail

Great tool for diagnosing the hard issue

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Great detail down to the user and dB call.
What do you dislike about the product?
The navigation can be a bit cumbersome otherwise everything else is great
What problems is the product solving and how is that benefiting you?
User specific issues and mobile app issues


    Tiffany S.

Amazing tool to find problems

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
I love that it can find all the services/apps being called to map out your entire architecture. If you have hundreds of applications and services it can be hard to track what is calling what. I love that I am able to find specific user sessions to troubleshoot problems. My favorite is the JavaScript error reporting since prior to this we were unable to track those issues.
What do you dislike about the product?
Because there is so much data it can seem overwhelming. Also you can fall down a rabbit hole and end up spending hours just mapping out all the information depending on the size of your environment. I would like to be able to see a longer history than 10 days for user sessions, a lot of times we don’t get a report until maybe 20+ days later.
What problems is the product solving and how is that benefiting you?
We have been having issues with old systems crashing which bring down other critical systems, also we were having major issues with sql session state. This will pin point the problems areas so we can correct before it becomes an issue.
Recommendations to others considering the product:
I definitely suggest purchasing this tool to help monitor your entire business architecture. It will help find problems that you normally wouldn’t be able to track easily.


    Information Technology and Services

One of the best APM!

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Perfect for find a solution for issues and integrate with devops solutions
What do you dislike about the product?
Missing some AppMon features but I know every day we get new features.
What problems is the product solving and how is that benefiting you?
For production website we find a perfect way to increase user experience using APDEX


    Management Consulting

Great products, we could use more education on how to leverage and create a user group internally

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Feature and functions are well done and designs are very easy to use...all around very high quality tools but issue is helping us become experts
What do you dislike about the product?
Probably a shared responsibility internally....too much focus on sales and not enough on teaching users how to fall in love with it
What problems is the product solving and how is that benefiting you?
Outages, outages, outages.....our largest issue is systems performance and stability across all aspects of a solution end-to-end and this tool goes a long way to aid that
Recommendations to others considering the product:
CONSIDER EDUCATION AND ROLLING OUT THE TOOL NOT JUST THE FEATURES, PRIOCES AND SUPPORT. I AM FINDING THAT THE TOOLS ARE VERY GOOD BUT MY OWN OPRGANIZATION IS NOT LEVERAGING TO THE FULEST EXTENT


    Samuel M.

Great tool for troubleshooting

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Purepath technologies to drill down to issues .
What do you dislike about the product?
Not been able to capture code within the method hotspot
What problems is the product solving and how is that benefiting you?
Root cause analysis.. Helps to be proactive about issues that will eventually cause a problem in our environment
Recommendations to others considering the product:
I believe its a great tool to help reduce downtime because of the speed of identifying problems quicker


    Health, Wellness and Fitness

Powerful tool

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Powerful and versatile functionality. Lots of measures and metrics available. Engaging and useful dashboards
What do you dislike about the product?
With power and versatility comes complexity. Not difficult to become productive, but takes quite a bit to become expert.
What problems is the product solving and how is that benefiting you?
As a consultant, several of my customers have used Dynatrace to detect, identify, diagnose and resolve performance and reliability problems.


    Automotive

Great tool with amazing coverage

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
I like the simplicity of the tool. You can turn it on and it auto sets up and starts reporting data through self analysis.
What do you dislike about the product?
There are times we have difficulty turning the DEM on and off in our Docker environments
What problems is the product solving and how is that benefiting you?
We are helping with analysis of slow moving applications and determing how much is from our code vs client side machines
Recommendations to others considering the product:
I would recommend this tool in that you will see things which were so hidden you didn’t know they existed