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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Caleb S.

Frustrating implementation with negative impact updates

  • January 04, 2019
  • Review verified by G2

What do you like best about the product?
The layout is great. Service chains make it easy to see how each service is calling everything else. Sprawling connectivity view to see how the environment interconnects. Users are able to easily use this version.
What do you dislike about the product?
Difficult to implement a hosted solution. Dynatrace oneagent updates sometimes fail requiring manual intervention. Recent updates have caused major service disconnects. Missing service data or transactions. Metrics are skewed due to the missing data. Very sensitive AI causes false alarms (0.001ms response time change creates a service ticket)
What problems is the product solving and how is that benefiting you?
Monitoring of applications and performance. We have received a better overall view of interconnectivity between apps in our environment. Helps show widespread problems assuming it catches the right transactions and doesn't miss data.
Recommendations to others considering the product:
Implementation hassle was high. Consider using Dynatrace's hosted solution if possible.

Be sure you have a tagging plan in mind to properly segregate services. There's a hidden limit to services that are tagged the same way, causing us to rearchitect parts of the implementation.

If you plan to use the UEM features, be sure your applications have some way of identifying users in the code so every transaction doesn't show up as anonymous.


    Sirish M.

Great Tool Dynatrace

  • January 04, 2019
  • Review verified by G2

What do you like best about the product?
Indepth analysis of a request using UEM module. Purepath drilldown is a nice feature to find all related activities for a request. Dynatrace is very helpful sometime in finding the actual root cause of a production issue when our application cannot log the error. DB ratio hit and average time on the dashboard is great to understand the server condition.
What do you dislike about the product?
There is no help on complex sections. No other issue identified but it loads slightly with delay and that might be because of the fact it is so large on both the functionality wise and the data stored.
What problems is the product solving and how is that benefiting you?
Application and production monitoring.
Recommendations to others considering the product:
A very nice tool which helps in most production issues analysis. Must to have.


    Ravi Kumar P.

Good for performance monitoring

  • December 30, 2018
  • Review provided by G2

What do you like best about the product?
I like the way dynatrace gives the perf monitoring results and is easy to get the details from various reports using dashboard
What do you dislike about the product?
Mostly the loading time before start using the tool
What problems is the product solving and how is that benefiting you?
To find out the memory related issues, server related errors,DB issues etc


    Information Technology and Services

Best Monitering Tool

  • December 29, 2018
  • Review provided by G2

What do you like best about the product?
It's a good tool to use for monitering. Great thing about this tool is we can intergrte with load runner
What do you dislike about the product?
Not too many comliants. it a better tool compared to wily
What problems is the product solving and how is that benefiting you?
Identify performance bottle necks.


    Paul W.

Slick, fast route to value, and so much promise.

  • December 24, 2018
  • Review verified by G2

What do you like best about the product?
The product is very easy to get moving with, and it enables people to drill in to detail quickly and effectively, allowing a rapid path to identifying problems. The information available is also easily exposed to show operational status, and what is more, you can set it up to show business information and how it's impacted by system performance, releases, outages etc.
What do you dislike about the product?
The agent updates have been problematic in the past, and also using Dynatrace Managed, the deployment doesn't have a good solution to establishing monitoring in a DR situation.
What problems is the product solving and how is that benefiting you?
Rapid Production problem cause identification
Proactive alerting
Impact analysis of production issues
Recommendations to others considering the product:
Look at what it can do for you in terms of business information in order to maximise value. Watch out for agent updates, don't auto update agents in Production, test first.


    John L.

Best fullstack performance monitoring system

  • December 21, 2018
  • Review verified by G2

What do you like best about the product?
Cross-silo, cross-technology, enduser focused, full stack,
What do you dislike about the product?
Saas UI is still to technical, reports can be customized
What problems is the product solving and how is that benefiting you?
Performance issues in complex systems, cross-silo problems,


    Marcel S.

Real time problem solving

  • December 20, 2018
  • Review verified by G2

What do you like best about the product?
Dynatrace allows us to identify and address issues in real time.
What do you dislike about the product?
Dashboard complexity. For a non-IT person it is hard sometimes to get to the answer needed.
What problems is the product solving and how is that benefiting you?
Unefficient code. By addressing the issues, we get a faster website, lower CPU resources consumption and higher conversion rates.


    Ruvim S.

Best application monitoring tool available

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is a phenomenal application monitoring tool! I love how easy it is to build custom meaningful dashboards that I can show to our internal teams and the end customers. The representation of the data on the dashboards is easy to understand and aesthetically pleasing to the eyes. I am able to display all the trending, volume metrics, and availabilities that matter most all on a single screen. I also like how I can drill down a problem ticket to find what is the root problem and view what additional objects and services are being impacted. This helps our users understand the application better while reducing our MTTR. It was a huge culture change in the way our organization views monitoring, but a necessary one. We are very pleased with the product and the support we receive when we face challenges.
What do you dislike about the product?
The API documentation is not user friendly. I would love to see the documentation rewritten to make it easier and clearer to find exactly what data/metrics I need and how to use them. I would also like to see how other clients are utilizing the API and have access to a repository of these mini projects. The cost of the product is very high.
What problems is the product solving and how is that benefiting you?
Discovering root cause of a problem or an outage without needing 20 people on a conference call sharing information has been made a huge impact in our organization. This tool greatly reduced MTTR and finding the root cause to our application problems.
Recommendations to others considering the product:
Make sure you can integrate with your ticketing system.


    Transportation/Trucking/Railroad

Great product and will only get better!

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
Problem notifications get combined to show you root cause. Easy setup of alert profiles. Dashboards are great and easy to create by anyone. The overall look and feel is great and the ability to dive into each item by clicking on the tiles is very easy to use.
What do you dislike about the product?
Missing purepath data and other deep dive information. When you dive into purepaths there was more information available in AppMon. License management is not available, it would be nice to allocate licenses to specific environments or server groups.
What problems is the product solving and how is that benefiting you?
Monitoring a large infrastructure of web apps. Being able to quickly dive in and solve an issue that is happening. Correlating several issues to one root cause is really good.
Recommendations to others considering the product:
Work with the Dynatrace Guardian to get moving quickly.


    Jonnathan N.

Easiest and most transparent installation there is

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace has been a great parner during our adoption of contairner technologies. Since day one we had nothing but a great experience. We're especially happy with Dynatrace OneAgent because it has made our life easier not having to install the agent on each microservice definition but just let OneAgent discover all our services.
What do you dislike about the product?
The way alerting isn't as granular as it can be.
What problems is the product solving and how is that benefiting you?
- We're able to perform troubleshooting down to the code / query level
- We're able to correlate an issue by microservice.
- We're able to extend AWS' infrastructure monitoring and see additional info (memory)
- It allows us to involve the operation and leverage this solution for better decision making.
Recommendations to others considering the product:
Sales man (Rafael) was wonderful, came down to meet us in person and was so responsive all the time.