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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aaron B.

Comprehensive insights

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The information available at your fingertips from 50k down to individual queries per user session is immensely useful. The single dash for gleaning information is handy and means almost entirely foregoing accessing the machine via SSH. The ease of installation and discoverability makes getting productive with the platform easy and overall very approachable.
What do you dislike about the product?
In my opinion there's room for improvement in the UI to make bookmarking views and saving sessions for troubleshooting pernicious "hot spot" issues that one returns to frequently.
What problems is the product solving and how is that benefiting you?
Increased uptime and proactive approaches to challenges in the wild. Production issues encountered by users client side is extremely useful for our Web team. The discoverability and drill down to slow queries is a life saver. We've also had stopping issues due to Apache crashes that were typically resolved by hand sifting through logs is now a figment of the past.
Recommendations to others considering the product:
What have you got to lose?


    João Luiz V.

It's a best APM Solution

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
I like the performance manager to Docker containers. The AI is the best solution to identify problems. The smartscape, is like to visualize the relations in the componets of application.
What do you dislike about the product?
The relation from application to infrastructure is not cool. I want to correlation the logs ins the AI to the problems to identify quickly the problems of the applicatons.
What problems is the product solving and how is that benefiting you?
I analyzed the performance of the applications and report the teams to solve the problems. Monitoring the user sessions to identify patterns and generate strategies to user marketing.
Recommendations to others considering the product:
Implement the fluxes to easy correlation the application with infraestructure.


    Logistics and Supply Chain

Quick to install and to get basic diagnostics

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
I like that they support SAP solutions.
What do you dislike about the product?
I dislike the high cost of the product.
What problems is the product solving and how is that benefiting you?
java application performance and analysis
Recommendations to others considering the product:
n/a


    Kevin M.

Easy to implement, does what it promised with a steep learning curve

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The easy access and deployment. No manual setup needed after deploying it into a master image.
What do you dislike about the product?
We would like some more fine tuning in the system.
What problems is the product solving and how is that benefiting you?
Noticing application performance issues before the customers notice them.
We even spot development issues before the developers notice it.


    Wembley C.

Best monitoring tool

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
Dynatrace is easy to implement and use. Your dashboard is very easy to understand too and easy to do deep dive.
What do you dislike about the product?
Dynatrace has many difficult to do deep dive monitoring at cloud aws services.
What problems is the product solving and how is that benefiting you?
Productions bugs and deep dive monitoring. Daily monitoring.


    Financial Services

I'd recommend Dynatrace

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Saas version is very easy to configure and extremely comprehensive
What do you dislike about the product?
There's a bit of a learning curve using the UI as it has so much information
What problems is the product solving and how is that benefiting you?
I've been able to pinpoint the cause of a high profile production incident
Recommendations to others considering the product:
Very useful tool, go for it. Insufficient logging and monitoring is a newcomer to the OWASP top 10 and this Dynatrace helps protect against that.


    Media Production

Excellent easy to use product!

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
The ease of setup and configuration – takes no time which is great as it doesn’t take up much engineer resource

The AI is excellent and straight out of the box started picking up problems and telling us how our systems and services were functioning
What do you dislike about the product?
The dashboard functionality could be a little better, we have very simple dashboards configured of our front of house teams which clearly show when we have an issue.

But been able to show more information on technical dashboards with more configuration options would be good.

Dynatrace have this on their roadmap and some of the upcoming features look excellent so we are excited to start to use them
What problems is the product solving and how is that benefiting you?
As an IT Operations team Dynatrace has really helped us to become more pro-active, we are now starting to be able to notify business users of issues before they are effected meaning we can resolve the issue with zero business impact
Recommendations to others considering the product:
Gof or it it's excellent!


    Information Technology and Services

Great feature set and good value, but needs more cost control for PAYG

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to monitor from remote locations around the world and then aggregate all stats and results into a series of easy-to-use dashboards. Also alerting through a number of channels, and the ability to deep-drive into performance of individual journeys.

The web UI lends itself to sharing with non-technical colleagues, allowing our customer support teams to have a live view of system performance.
What do you dislike about the product?
No PAYG cost control, and a new charging model that increased our costs 13x in some instances. Also no ability to trigger monitor sessions from within mainland China - this limits the usefulness of the product in this growing region, especially given the specific challenges of that region.
What problems is the product solving and how is that benefiting you?
24x7 monitoring from global locations helping us to deliver exceptional customer service
Recommendations to others considering the product:
Evaluate first in a real environment to understand the cost implications


    Venkata Subbarayudu P.

Good tool for Synthetic Monitoring

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
More number of synthetic monitoring nodes that covers the globe
What do you dislike about the product?
Implementation logic was difficult and cost is slightly higher
What problems is the product solving and how is that benefiting you?
Synthetic Monitoring - Before end user identifies that the service is down, we are proactively monitoring
Recommendations to others considering the product:
Great tool which can be used for Synthetic monitoring and also for Hosts monitoring


    Hospital & Health Care

Dynatrace

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
we have used other non-synthetics monitors but my first experience with Dynatrace was all that I was looking for. I can now see how our users experiencing our software. Our engineers can deep dive into their code and find out what is bugging the performance down.
What do you dislike about the product?
Depending on which version is used then deployment can be a pain if the Non SaaS version is being used. The deployment needs a-lot of deep knowledge about all the pieces that you don't even need to know after deployment. Use of their after sale technical support is recommended
What problems is the product solving and how is that benefiting you?
Performance analysis, user experience and service level agreement management
Recommendations to others considering the product:
It is a good product. It can replace other monitoring tools.