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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Wow what a product!!!!

  • November 30, 2018
  • Review verified by G2

What do you like best about the product?
What dont I love this product this product is amazing, its easy to install and configure and once its up and running the results are stunning.
I not only telles you when you have issues it tells you why you are having issues so you can pin point precisley what remedy you need to take.
Its so easy to use and as mentioned earlier results speak for themselves.
What do you dislike about the product?
Its hard to try and come up with something I odnt like about this product it really is that good.
What problems is the product solving and how is that benefiting you?
Its llowing us to diagnose where our issues are before they become Incidents.
Recommendations to others considering the product:
Go get it and fall in love with this product.


    Banking

Great tool

  • November 30, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace was easy to install on our infrastructure and once installed the results were instant. Great diagnostic monotoring tool which looking back wonder how we used to manage without it.
What do you dislike about the product?
In the early stages it detects that much it made setting up the alerts a littel tricky a little too much noise, once this fine tuning was completed no issues.
What problems is the product solving and how is that benefiting you?
Great tool for alerting us to the fcat that we may be about to have an issue giving us time to put mearsures in place to resolve
Recommendations to others considering the product:
Well worth trying this product


    Banking

Down the rabbithole

  • November 29, 2018
  • Review provided by G2

What do you like best about the product?
- The GUI
- The level of detail it goes into.
- The help it provides for live issues
- Custom dashboards.
- Export functionaility
- Monitoring/Alerting - how it is broken up into different sections/technologies.
- Tutorials
- Community
What do you dislike about the product?
-Navigating back to pages I viewed previously. Sometimes I found it difficult finding the same page I found useful whilst going through a number of pages.
What problems is the product solving and how is that benefiting you?
It helps with 24x7 monitoring to various applications across the estate. Whilst also giving a good level of detail of where the issues lie such as which transactions are failing, which web pages are causing the issues, what errors are being found etc. It has helped in providing a high level of detail to vendors for issues found. It has helped for investigation to open problems that require a certain level of proof before proceeding with changes that could help re-mediate the issues found on the system.
Recommendations to others considering the product:
If your monitoring tools aren't up to scratch and you're unable to understand some of the issues you're finding on your system, get Dynatrace. You won't look back.


    Media Production

Great tool but needs navigation improvements

  • November 28, 2018
  • Review provided by G2

What do you like best about the product?
The tool is great for drilling down in the depths of issues within a JVM. But it can be hard to find out what the issues are in the first place. The linking of endpoints to endpoints is useful to show where the problems may exist and the loading on those services matches how you think the system is being used.
What do you dislike about the product?
Hard to see what the issues are in the first place. Once you have found the issue you can drill into it but it is not always visible/ see-able in the first instance what your issue is. Navigation paths can be unclear. Hard to get back to the place you where before and then compare one set or snapshot with another snapshot.
What problems is the product solving and how is that benefiting you?
Monitoring and analysis of JVMs and related servers/ endpoints in our Middleware stack. Shows which servers are being used the most effectively and then how we can re-balance those. Allows understanding on the JVM thread, memory, CPU and IO usage per service within each of JVMs helping us to see and monitor, and when needed, correct the usage of the service on our platform.
Recommendations to others considering the product:
Find an existing error you know the root cause of and then trace that through the tool so that you can understand how it works and what it is trying to tell you. This both shows you an error you know and helps understand how the tool works.


    Banking

Useful tool for server health monitoring

  • November 28, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace provides many options - is very flexible - when it comes to creation of your own dashlets/dashoboards.
It's very useful tool to alert Support teams in case of any issue.
It's easy to configure.
What do you dislike about the product?
Pretty much nothing. You need to have budget to get it.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace to monitor health of our servers and apps. It works very well preventing issues (e.g. server CPU is reaching 90%). We attached agents to our applications and have alert/notifications when something is not right.
As well we use it to get statistics on the usage of our apps (e.g. web pages, amount of incoming messages etc).


    phani s.

quick, efficient, needs new features and improvement in existing

  • November 28, 2018
  • Review verified by G2

What do you like best about the product?
One agent installation, Problems, Root cause analysis
What do you dislike about the product?
Custom metrics, unavailability of request count monitoring, charting, dashboards , reportinig
What problems is the product solving and how is that benefiting you?
Continuous monitoring of the Applications, Quick turn around time with the resolutions
Recommendations to others considering the product:
If you are using Appmon for the last few years and have got a lot of customisations according to your business or applications, I feel it's worth waiting for some more time before migrating to Dynatrace as the dynatrace has a lot of features missing from Appmon.

For New customer who is looking for monitoring tool , Dynatrace is best


    Information Technology and Services

DynaTrace is an exciting and reliable tool that is ever evolving

  • November 28, 2018
  • Review verified by G2

What do you like best about the product?
So much, but the main features adding value: PurePaths, Session Replay and Root cause
What do you dislike about the product?
Length of time to deploy (AppMon) - it took nearly 12 months to put into estate of around 1000 hosts. Dynatrace reduces this significantly.
What problems is the product solving and how is that benefiting you?
Negated the need for a dedicated 1st line monitoring team
Recommendations to others considering the product:
Do it


    Financial Services

Very useful to review uptime and availability

  • November 26, 2018
  • Review provided by G2

What do you like best about the product?
It give you the option to customize the frequency, notification, and macro process for ensuring a system is up and able to be logged in.
What do you dislike about the product?
There is a clustering feature when it comes to setting up new checks that requires a lot of extra work, but once it's established seelms to work fine.
What problems is the product solving and how is that benefiting you?
We do many beginning of day and start of week checks for our applications, and to automate that process reduces time required to do manually.


    Banking

Enthusiast newcomer

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
Clean interface allowing clear view over critical metrics of different appl
What do you dislike about the product?
The knowledge curve seem important to me but I’m sure it’s just an impression
What problems is the product solving and how is that benefiting you?
Detected basic issues that our historical monitoring system did’nt saw


    Computer Software

The Rolls Royce of Software Intelligence

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
Fit-for-future, ease of use, state of the art and adapting to new technologies and trends
What do you dislike about the product?
There is nothing I dislike really, it is provides exactly the visibility you need
What problems is the product solving and how is that benefiting you?
Full visibility and control of environments