GREAT UI
What do you like best about the product?
It's easy to create new projects and forms.
What do you dislike about the product?
It's expensive, it would be better if the per user cost was lower. I would also like the ability to add free users so my customers can view the boards. Sometime the customers are only temp users.
What problems is the product solving and how is that benefiting you?
Project planning.
Monday is an amazing tool
What do you like best about the product?
Easy to create a dashboard for specific workflows
What do you dislike about the product?
It's not cheap.
Some features are limited. Forms could have features as automatic detection of the country IP.
What problems is the product solving and how is that benefiting you?
We also use it as CRM to share contacts among our team.
Excellent Company / Project Management Software
What do you like best about the product?
Monday has created an amzing software that is highy customizable giving the opportunity to customers to create all different kinds of management tables in order to aid their company's organization and management. The mobile application is very smooth and easy to use making all the information accessible on the go. Their support is fast and helpful as well.
What do you dislike about the product?
The mobile application could be better since it is very strict on how much you can control and edit in the administration side. Meaning, you can not easily modify settings of specific tables etc.
What problems is the product solving and how is that benefiting you?
By thinking ouside the box, we have managed to make monday cover almost all our company needs. All the way from accounting and handling taxes, invoices and payments to managing our client data, projects and storing informaiton, to also having all our position documentations on the app in order for everyone to access and solve any company related issues someone might face.
User experience review
What do you like best about the product?
I've been using Monday.com for a few months now, and I have to say it's been a game-changer for my team's productivity. The platform is incredibly easy to use, and the interface is clean and simple. The ability to customize the workflow has allowed us to tailor the tool to our specific project management needs, which has saved us a lot of time and headaches.
What do you dislike about the product?
I was excited to try Monday.com as a project management tool for my team, but unfortunately, it fell short of my expectations. The customization options, while extensive, felt overwhelming and challenging to navigate.
What problems is the product solving and how is that benefiting you?
It's not integrated with other communication tools like Slack or Microsoft Teams.
Reviewing Monday.com
What do you like best about the product?
It is very useful for tracking my daily activities and makes it easy to maintain my tasks and flow.
What do you dislike about the product?
There are no other disadvantages I'm facing when I use Monday.com
What problems is the product solving and how is that benefiting you?
Easy to track all my activities based on the task list.
Flexible, easy to use, adds transparency to project tracking
What is our primary use case?
I am an implementation consultant, so I help clients create workflows, automations and integrations in the monday.com suite of products.
I also use monday.com in my own business to track clients (CRM) and client projects (work management).
For clients, I have worked with the following verticals: real estate, non-profit, veterinary practice build-outs, insurance, lab management, and many more.
How has it helped my organization?
monday.com assists me in marketing to new clients, tracking current client projects, billing, action items, etc.
What is most valuable?
monday.com has so many features and the company continues to improve the product suite continually. I love the ability to create workflows, integrate with other products either through 3rd party apps or using make.com.
One of my favorite features is the Updates section which allows the users to track conversations and/or emails within the monday.com product. No more going back and forth to email and trying to determine the latest thread and exactly where you are on the project.
What needs improvement?
I am impressed with the amount of features that monday.com continues to release on a consistent basis.
For how long have I used the solution?
I have been using the solution for over five years.
What do I think about the stability of the solution?
It's pretty stable, but they're transitioning its code to another platform. So, we are getting some stability issues. We get a notice that automations aren't working. They usually fix such issues within an hour or two. There have been very infrequent issues that have taken longer than a day. They're on top of that part, so I'd still say that it's a stable platform even though they are doing this transition, and we do have some messages that come through saying that something is down. It's more stable compared to others I've worked on.
What do I think about the scalability of the solution?
It's very easy to add new users. It has the ability where when you add a new user to your account and you're over your allotted number of users, they just go ahead and bill you for that. You don't have to do anything. As long as you have a payment form, like most software companies nowadays, they'll just go ahead and bill you for that. It's extremely easy to do that.
How are customer service and support?
monday.com has implemented additional ways to contact support. As they grow, I do not feel their support is as fast as it used to be with responses, but you do get a response. And when the chat feature works correctly, you can get an almost immediate response. I see support as a current area of improvement for monday.com. However, if you work with a consultant, you can get support from them and they have access to support in different ways as well.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I've worked with many of the workflow management tools on the market in the past. I personally switched from Trello to monday.com due to the configurability, automations, integrations, and 3rd party app availability. I find it easier to use and accomplish what I wish for my workflow.
How was the initial setup?
The initial setup is straightforward in my opinion, depending on your workflow, of course.
What about the implementation team?
I suggest using a vendor for your implementation. As an implementor, I help my clients map out their workflow, create the boards, automations, 3rd party apps, and integrations. I've seen many businesses try the setup on their own and then get frustrated and transfer to a different product only to have similar issues. As a software consultant for over 25 years, I've "rescued" a number of implementation that were not setup to the clients needs and therefore failed from the clients perspective.
What's my experience with pricing, setup cost, and licensing?
I feel that the pricing for monday.com is fair for the features that you receive. Even for smaller businesses, I would suggest the pro plan for the features it includes. For medium to larger business, the enterprise plan includes many feature that you may need as your use of monday.com grows.
Why I love to use Monday.com
What do you like best about the product?
Monday.com help me navigate our project assignment more clear and accessible. User-Friendly.
What do you dislike about the product?
Monday.com is so easy to access by everyone. The security that files might be edited by the team is so possible.
What problems is the product solving and how is that benefiting you?
Daily workflow is easy to grind because of Monday.com. Files and documents for every project is accessible by everyone in the team.
Easy to Use, Great Organizational Tool
What do you like best about the product?
Easy to Use, Great Organizational Tool for an organization!
What do you dislike about the product?
Nothing, it seems that overall with the updates it works as well as it should!
What problems is the product solving and how is that benefiting you?
It's a great organizational tool to keep track of current projects and their progress.
A product like Monday is the only way to be efficient
What do you like best about the product?
Working for a global company, we can work on collaborative boards together.
What do you dislike about the product?
For what I Monday for I don't have any negative feedback
What problems is the product solving and how is that benefiting you?
Started in the pandemic, we needed to find a way to help us collaborate and work together without doing double the work
Affordable and very easy to use
What do you like best about the product?
So easy to start using without a lot of training. Standard version allows me to do what I need and let guests use the board to make updates.
What do you dislike about the product?
I'm still trying to figure out what dashboard templates I can use to help see what I need easily.
What problems is the product solving and how is that benefiting you?
Easy to see all tasks and who's assigned, what the status is.
