Great automation and date tracking with easy assignment capabilities
What is our primary use case?
My office is a boutique immigration firm. We use Monday to keep track of our active cases from beginning to end.
It helps us organize our different departments and keep track of who had what case and how they are working on it. We use Monday to provide guidance on different cases from beginning to end. We also use Monday for administrative tasks and projects. We are able to organize our different departments and sort out important cases on Monday. The automation helps everything run smoothly.
How has it helped my organization?
Monday has greatly improved the accountability everyone in my firm has regarding cases. Case managers are able to quickly assign cases and we can keep track of the entire process on Monday.
We are able to see all the active cases we have on a day-to-day basis and quickly assign them if they are unassigned. We have been able to organize each department thoroughly and separate them as necessary. We also have used Monday to aid in administrative tasks throughout both offices. It aids in our office-to-office communication as well.
What is most valuable?
We thoroughly enjoyed the automation to help us see where our cases are going next. The entire visual aspect of Monday is also a great resource for our firm as it makes it easy for us to point out certain things and for our management meetings to go smoothly.
The ability to track dates and times we need cases to be completed has been of great use to my firm. Our attorneys are able to monitor and track our cases with ease every day as they please. It has greatly improved how we track out cases and hit our deadlines.
What needs improvement?
Having more integrations for different specialties that use Monday would be great. Monday is awesome as it is, however, expanding would also be helpful.
Monday should have people reach out to different heads of businesses in different sectors to see how they use Monday and create more templates and maybe even videos on how they use it so there are more ways for people who are just starting out to find more examples to see how to tailor Monday to their needs.
I met up with a specific immigration attorney who helps immigration firms organize and pull their business to more paperless solutions she introduced us to Monday and showed us how she uses it and we tailored it for our needs.
For how long have I used the solution?
My office has been using Monday.com for over two years.
Which solution did I use previously and why did I switch?
We only used paper to "assign"/give assignments and Excel to track our cases. It was hard to keep track of who had each case and how they were doing with the assignments. The papers would also get lost in files or paper stacks, so a lot of assignments were falling through the cracks. It was hard to maintain and the switch to Monday was excellent for our case tracking. On Monday, we are able to notify those who are newly assigned to a case and track their work as well. All of our case tracking and assignments are easily visible to everyone in the firm so that nothing falls through the cracks if it is put on Monday.
What's my experience with pricing, setup cost, and licensing?
Having someone from Monday work with you on your needs for Monday is a great way to get started. It helps you see the price you should go for.
Which other solutions did I evaluate?
We met with an immigration attorney who works with organizing businesses. She said Monday was the best one so we stuck wiith it.
Great platform for project management amongst 1 million other uses
What do you like best about the product?
I love how monday is similar in functionality to spreadsheets yet is so much more powerful with automations, advanced columns, different ways to view your data and so much more.
What do you dislike about the product?
There is nothing that I can think of that I dislike. The platform has everything I can think of needing while they are adding more and more features what seems like weekly.
What problems is the product solving and how is that benefiting you?
We currently use monday for project management, scheduling, marketing strategy, employee tracking, HR and so much more! It truly is an all-in-one tool for a lot of businesses.
Great Software program that keeps shared key items organized!
What do you like best about the product?
The entire program and the ability to add different areas and details.
What do you dislike about the product?
That other people can delete my entries.
What problems is the product solving and how is that benefiting you?
Global complaints, concerns and inquiries.
Amazing
What do you like best about the product?
Sales lovely how easily accessible the program is
What do you dislike about the product?
Format. I wish it could be more automated
What problems is the product solving and how is that benefiting you?
Sales and commercial
Monday is very helpful and efficient for managing my tasks
What do you like best about the product?
Nesting tasks, subtasks, integrations, task links, etc.
What do you dislike about the product?
Sometimes, the user interface is not 100% clear to me.
What problems is the product solving and how is that benefiting you?
Defining sprints next to my teammates for allowing us a long-term plan of our products.
A great tool to keep your projects and tasks prioritized for your team!
What do you like best about the product?
The UI is ideal for quick visual scanning of all tasks. It makes it easy to reorder tasks to prioritize them for my team.
What do you dislike about the product?
Honestly, for what we're using Monday for, I do not have any specific dislikes that I can think of. Keep up the great work!
What problems is the product solving and how is that benefiting you?
Using Monday has been instrumental in keeping our team of devs and admins on the same page for every task. Even when we have to pivot to other tasks from time to time, coming back to the original task and reviewing the notes that the team has left on the task makes it much simpler to get back on task.
Monday.com is an amazing tool for organizing your daily routine at work
What do you like best about the product?
The most helpful tool on monday.com is the "my work" section because this tool shows us how much work we have on the day, in the next weeks, very useful tool
What do you dislike about the product?
I think the automations could work better
What problems is the product solving and how is that benefiting you?
My work completely depends on monday.com, I work as a social media, so when people delegate to me it troughout monday.com, and I can organize all my calendar troughut monday.com
Great project management Platform
What do you like best about the product?
easily notify tasks to colleagues, know our work progress. know who all view our task. excel and google calender can integrate. we can sort each task by giving status
What do you dislike about the product?
personally, as an employee, I don't have any issues, but editing work time may cause project leads not to know they genuinely work or not, also the finance managers cannot make correct expenses about the project.
What problems is the product solving and how is that benefiting you?
i can share my daily work updates to my leads, can connect to calender and get alerts about event,task done on that day. know my total work hours to complete a work .
Recommendations to others considering the product:
great platform to share work updates by creating the channel. a useful platform for software management companies
Highly recommended "one size fits all" tool
What do you like best about the product?
Monday.com has found a balance of being super customizable and as such is a great option company wide. There may be some departments where it isn't as good a fit as a niche, specialist product. But, because it is so customizable, if a business needs to find a unified solution for all departments then Monday is a great option. It's typically much cheaper than a niche specialist product is as well.
What do you dislike about the product?
Touched on above, but there are some departments that may have industry specific needs that make Monday.com not as great a solution for their niche needs as a product designed specifically for that industry/department. I've seen this get much better over time with more tools geared towards specific use cases, and I expect this to continue to get better.
What problems is the product solving and how is that benefiting you?
Currently, Monday.com is used as a place for different departments to hand off and pass around tasks so that everyone is on the same system using the same standards. However, departments are still able to customize how they handle the tasks tracking internally, and so it strikes a nice balance between customization and standardization.
Recommendations to others considering the product:
A great general use alternative to expensive niche products.
I have no idea how we would function without this
What do you like best about the product?
User friendly, organization updates are able to be seen almost immediately.
What do you dislike about the product?
I don't have any tips on how to improve!
What problems is the product solving and how is that benefiting you?
Every company policy/guideline is viewed and discussed here, scheduling/task management/viewing tasks everyone is working on in real time.
