monday service
monday.comReviews from AWS customer
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GREAT UI
What do you like best about the product?
It's easy to create new projects and forms.
What do you dislike about the product?
It's expensive, it would be better if the per user cost was lower. I would also like the ability to add free users so my customers can view the boards. Sometime the customers are only temp users.
What problems is the product solving and how is that benefiting you?
Project planning.
Amazing platform for scheduling and tracking! Should increase integrations support though
What do you like best about the product?
The biggest upside of monday.com is that its very convenient to have distinct groups and boards. Also the integration with slack is very convenient which helps to be notified at a timely manner.
Feels like a central one stop place for all kind of day-to-day scheduling and tracking
Feels like a central one stop place for all kind of day-to-day scheduling and tracking
What do you dislike about the product?
The downsides are that it's not really well integrated with platforms like bitbucket which makes it hard to be a single place to assign cards and tickets.
What problems is the product solving and how is that benefiting you?
Monday.com is helping out the most in Kanban Project management as a central place for tracking and updates.
The integration with a communication platform like slack is the most beneficial as it reduces friction in checking for updates from the times.
The integration with a communication platform like slack is the most beneficial as it reduces friction in checking for updates from the times.
24 7 internal and customer communication
What do you like best about the product?
We don't use all of the bells and whistles. Instead we use it to log internal and external support concerns. We find it to be very reliable, easy for customers to use and especially useful for West Coast customers communicating with Europe.
What do you dislike about the product?
We tried some of the additional functionality to construct a mini CRM. We found this to be too complicated. I would say the same about the extra layers of complexity around the project management aspects of the solution.
What problems is the product solving and how is that benefiting you?
Out of hours customer support. Critical for large complex projects with multiple moving parts. Provides high level of customer support with very little additional overhead.
Monday is an amazing tool
What do you like best about the product?
Easy to create a dashboard for specific workflows
What do you dislike about the product?
It's not cheap.
Some features are limited. Forms could have features as automatic detection of the country IP.
Some features are limited. Forms could have features as automatic detection of the country IP.
What problems is the product solving and how is that benefiting you?
We also use it as CRM to share contacts among our team.
Always Improving
What do you like best about the product?
They are always updating and improving their platform. It does help to keep track of outstanding invoices and projects.
What do you dislike about the product?
We have several financial columns and the zeros do not display after the decimal. For example: $40.50 displays as $40.5. I requested the ability to change the column display to have financial amounts display fully in to two decimal places since we started 2 years ago but it has yet to be addressed.
What problems is the product solving and how is that benefiting you?
It's helping to combine ideas, testing, documentation, product management, event planning, task management, and A/R all in one place. This keeps us from having to go to multiple places to get the same information and to ensure everyone is on the same page.
Perfect utility for your business
What do you like best about the product?
A perfect tool that offers many options and especially if something is missing, it is possible to code your own formula and we use this option a lot to make our work easier, e.g. reporting for clients
What do you dislike about the product?
Nothing, this is the tool we were looking for. Everything works great, we have several tables, thanks to which our projects are organized and clear. The possibility of creating your own status is excellent
What problems is the product solving and how is that benefiting you?
We clearly know which tasks have been processed and which still remain. Colleagues can see deadlines, they can ask questions if they don't understand something, and everything is clearly visible in the task. We have created our own processing statuses and no longer have to struggle with emails and finding information in them.
Excellent Company / Project Management Software
What do you like best about the product?
Monday has created an amzing software that is highy customizable giving the opportunity to customers to create all different kinds of management tables in order to aid their company's organization and management. The mobile application is very smooth and easy to use making all the information accessible on the go. Their support is fast and helpful as well.
What do you dislike about the product?
The mobile application could be better since it is very strict on how much you can control and edit in the administration side. Meaning, you can not easily modify settings of specific tables etc.
What problems is the product solving and how is that benefiting you?
By thinking ouside the box, we have managed to make monday cover almost all our company needs. All the way from accounting and handling taxes, invoices and payments to managing our client data, projects and storing informaiton, to also having all our position documentations on the app in order for everyone to access and solve any company related issues someone might face.
Great tool to help keep your project and tasks organized
What do you like best about the product?
It's so easy to set up and use to collaborate with colleagues all over the globe.
What do you dislike about the product?
The learning curve for setting up boards and items was a bit longer than I would have liked. But once you have it set up the proper way, it's great!
What problems is the product solving and how is that benefiting you?
We now have a clear form for all the items we need to add to our website, as well as a separate board for online site issues. We use Monday.com to triage the issues and collaborate with outside dev support to get the issues resolved.
User experience review
What do you like best about the product?
I've been using Monday.com for a few months now, and I have to say it's been a game-changer for my team's productivity. The platform is incredibly easy to use, and the interface is clean and simple. The ability to customize the workflow has allowed us to tailor the tool to our specific project management needs, which has saved us a lot of time and headaches.
What do you dislike about the product?
I was excited to try Monday.com as a project management tool for my team, but unfortunately, it fell short of my expectations. The customization options, while extensive, felt overwhelming and challenging to navigate.
What problems is the product solving and how is that benefiting you?
It's not integrated with other communication tools like Slack or Microsoft Teams.
A postive experience of monday.com
What do you like best about the product?
What I particularly like is the flexibility to customise monday.com to meet my needs. I use monday.com to manage workflows that cannot served by any "off the shelf" tool. Monday.com integrates with some of our other tools, such as Zendesk, and helps our team to be more productive.
What do you dislike about the product?
I don't really dislike anything, however there are a few limitations that I have had with subitems - I would expect subitems to be able to inherit more from their parents, and this can cause problems for me.
What problems is the product solving and how is that benefiting you?
Previously we used a number of different tools that didn't integrate well with one another. We are gradually replacing them with monday.com, so that we have one integrated solution. Among others, we are phasing out MS Project, Basecamp and our CRM. This allows us to have a holistic view of all our client activities, and manage projects from inception, through to launch, and into ongoing support, all within the same environment. We have struggled to find a suitable tool for internal QA and extrernal UAT that meets all our needs, and Monday.com does this. We also have a number of repetitive scheduled tasks, such as SSL renewal, password resets, security scans etc. We use monday.com to manage these and trigger scheduled tasks so that these things do not get overlooked.
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