Reviewing Monday.com
What do you like best about the product?
It is very useful for tracking my daily activities and makes it easy to maintain my tasks and flow.
What do you dislike about the product?
There are no other disadvantages I'm facing when I use Monday.com
What problems is the product solving and how is that benefiting you?
Easy to track all my activities based on the task list.
Flexible, easy to use, adds transparency to project tracking
What is our primary use case?
I am an implementation consultant, so I help clients create workflows, automations and integrations in the monday.com suite of products.
I also use monday.com in my own business to track clients (CRM) and client projects (work management).
For clients, I have worked with the following verticals: real estate, non-profit, veterinary practice build-outs, insurance, lab management, and many more.
How has it helped my organization?
monday.com assists me in marketing to new clients, tracking current client projects, billing, action items, etc.
What is most valuable?
monday.com has so many features and the company continues to improve the product suite continually. I love the ability to create workflows, integrate with other products either through 3rd party apps or using make.com.
One of my favorite features is the Updates section which allows the users to track conversations and/or emails within the monday.com product. No more going back and forth to email and trying to determine the latest thread and exactly where you are on the project.
What needs improvement?
I am impressed with the amount of features that monday.com continues to release on a consistent basis.
For how long have I used the solution?
I have been using the solution for over five years.
What do I think about the stability of the solution?
It's pretty stable, but they're transitioning its code to another platform. So, we are getting some stability issues. We get a notice that automations aren't working. They usually fix such issues within an hour or two. There have been very infrequent issues that have taken longer than a day. They're on top of that part, so I'd still say that it's a stable platform even though they are doing this transition, and we do have some messages that come through saying that something is down. It's more stable compared to others I've worked on.
What do I think about the scalability of the solution?
It's very easy to add new users. It has the ability where when you add a new user to your account and you're over your allotted number of users, they just go ahead and bill you for that. You don't have to do anything. As long as you have a payment form, like most software companies nowadays, they'll just go ahead and bill you for that. It's extremely easy to do that.
How are customer service and support?
monday.com has implemented additional ways to contact support. As they grow, I do not feel their support is as fast as it used to be with responses, but you do get a response. And when the chat feature works correctly, you can get an almost immediate response. I see support as a current area of improvement for monday.com. However, if you work with a consultant, you can get support from them and they have access to support in different ways as well.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I've worked with many of the workflow management tools on the market in the past. I personally switched from Trello to monday.com due to the configurability, automations, integrations, and 3rd party app availability. I find it easier to use and accomplish what I wish for my workflow.
How was the initial setup?
The initial setup is straightforward in my opinion, depending on your workflow, of course.
What about the implementation team?
I suggest using a vendor for your implementation. As an implementor, I help my clients map out their workflow, create the boards, automations, 3rd party apps, and integrations. I've seen many businesses try the setup on their own and then get frustrated and transfer to a different product only to have similar issues. As a software consultant for over 25 years, I've "rescued" a number of implementation that were not setup to the clients needs and therefore failed from the clients perspective.
What's my experience with pricing, setup cost, and licensing?
I feel that the pricing for monday.com is fair for the features that you receive. Even for smaller businesses, I would suggest the pro plan for the features it includes. For medium to larger business, the enterprise plan includes many feature that you may need as your use of monday.com grows.
Why I love to use Monday.com
What do you like best about the product?
Monday.com help me navigate our project assignment more clear and accessible. User-Friendly.
What do you dislike about the product?
Monday.com is so easy to access by everyone. The security that files might be edited by the team is so possible.
What problems is the product solving and how is that benefiting you?
Daily workflow is easy to grind because of Monday.com. Files and documents for every project is accessible by everyone in the team.
Easy to Use, Great Organizational Tool
What do you like best about the product?
Easy to Use, Great Organizational Tool for an organization!
What do you dislike about the product?
Nothing, it seems that overall with the updates it works as well as it should!
What problems is the product solving and how is that benefiting you?
It's a great organizational tool to keep track of current projects and their progress.
Monday.com Overall review
What do you like best about the product?
Modern UI
Highly customizable
Offers in-app automations
Includes templates
What do you dislike about the product?
Inconsistent and Byzantine navigation options
What problems is the product solving and how is that benefiting you?
Gives me complete visibility on the status of projects. You can add comments for every subitem and add files on them is great. I really like the layout and it is quite intuitive.
Good Project Management Tool
What do you like best about the product?
The project timeline can be planned precisely
What do you dislike about the product?
Connecting boards with each other has a count limit and we couldn't have more than that.
What problems is the product solving and how is that benefiting you?
It is helping me to track the project stage and output
A product like Monday is the only way to be efficient
What do you like best about the product?
Working for a global company, we can work on collaborative boards together.
What do you dislike about the product?
For what I Monday for I don't have any negative feedback
What problems is the product solving and how is that benefiting you?
Started in the pandemic, we needed to find a way to help us collaborate and work together without doing double the work
Monday is very helpful with managing and organizing your tasks
What do you like best about the product?
The diversity and agility, with it's automations and agility, Monday enables a fast-tracking self management
What do you dislike about the product?
Nothing that i can thing of at this point.
What problems is the product solving and how is that benefiting you?
the ability to prioritize on a daily basis, in a fast-changing work environment
Amazing tool
What do you like best about the product?
I have been using Monday for couple of years and I think is an excellent tool to keep on track projects and simple tasks that are relative to your personal life and business. I also found out that Monday has many applications that makes your work easier and simpler that other programs.
What do you dislike about the product?
I love Monday, even though, the app is very complicated to use with your phone.
What problems is the product solving and how is that benefiting you?
Thanks to Monday I can plan projects ahead and keep tracking the outcomes
Affordable and very easy to use
What do you like best about the product?
So easy to start using without a lot of training. Standard version allows me to do what I need and let guests use the board to make updates.
What do you dislike about the product?
I'm still trying to figure out what dashboard templates I can use to help see what I need easily.
What problems is the product solving and how is that benefiting you?
Easy to see all tasks and who's assigned, what the status is.
