monday service
monday.comExternal reviews
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The product is great, the customer service and followup are amazing!
What do you like best about the product?
I like Monday because it's super easy to use, has a UI that's easy on the eyes, and has many options for customization. That said, the best part is that their customer service is quick and thorough in their response, so thorough that they actually build and implement feature suggestions super-fast, which may be a testament to how well their own product works for their team.
What do you dislike about the product?
Pricing could be better for small teams, but if you're actually working it pays for itself ten times over. Because the Monday.com team is constantly following up, asking for improvement suggestions, and actually implementing them, it's hard to get frazzled about missing features as they will only be missing temporarily. I have literally seen Monday turn a feature improvement into a feature within a month or so, very mpressive!
What problems is the product solving and how is that benefiting you?
I run almost every facet of my consultancy (discluding accounting) almost exclusively through Monday.com. I also track online content, music projects, personal tasks, and travel coordination. Monday.com will add loads of productivity through direct use of the product, but one of the biggest benefits for me has been the elimination of redundant or overlapping tools and systems. This is a huge time-saver of course, but it's an even bigger stress-saver and has vastly reduced the number of tasks that end up hanging past their deadline or getting lost completely.
Recommendations to others considering the product:
Take advantage of webinars/videos early on, they're well made and comprehensive
Education and Event Management Project Made Easier
What do you like best about the product?
I'm a big fan of intuitive applications. Monday.com gave me the tools to organize and archive information without having to spend hours on support calls or wading through user manuals.
What do you dislike about the product?
I haven't had any issue to date. The few times I needed to ask for help, the response time was quick and on target.
What problems is the product solving and how is that benefiting you?
Monday.com has been very useful in keeping track of multiple projects and creating a workflow calendar. The ability to add needed categories or topics and color code them has produced a better connection to the many details that need to be tracked for successful completion of a project.
Recommendations to others considering the product:
I shopped around for a project management tool that was easy to use and would make me want to stay with it. Monday.com was the best choice I could have made.
Great
What do you like best about the product?
It keeps me and my team on track of what task we need completed, coming up and need to be done.
What do you dislike about the product?
I have not had any complains. I does exactly what it says
What problems is the product solving and how is that benefiting you?
Inventory
MONDAY is AWESOME!
What do you like best about the product?
I love the fact that they are always updating & adding new features to the platform. Also, the overall platform makes project management so fun & easy especially with the color system. It makes projects like a game. It also really cool that I can search and tag everything as I like to see where most of my time is going.
Nothing's more satisfying than seeing all GREEN!
Nothing's more satisfying than seeing all GREEN!
What do you dislike about the product?
Honestly, nothing. I like every part of this platform.
What problems is the product solving and how is that benefiting you?
I was so tired of starting projects & losing track on where I was or completing things half way. I'm now able to clearly track the progress of all ongoing projects. In addition, it allows me to refer back to what I have already done.
Recommendations to others considering the product:
You really have to implement this if your current process for managing projects is broken. Once your whole team is using it no need to follow up to check the status on a project, add new projects, or new task within a project. Everything is done within MONDAY.com. This saves a whole lot of time.
Monday changed the way I think about Scrum!
What do you like best about the product?
Easy and user-friendly platform, Monday is perfect for teams that work cross department and multiple third parties. The functionality of making and sharing a form from your board is really impressive and makes my life so easier! Thank you so much, Monday team!
What do you dislike about the product?
It's really hard to say I dislike anything about this platform. So far I didn't find something that'd made me fell frustrated. The platform is just perfect, simply amazing! I couldn't even catch a bug in the system so far! If I could say I dislike something I could say I get anxious when the system goes to maintenance.
What problems is the product solving and how is that benefiting you?
Scrum for cross department teams is very hard to accomplishing in a fluid and productive way. Monday gave us this ability, becoming a fundamental platform in our company. I don't believe how fast it makes our workflow and how efficiently we can reach and even beat our goals.
Recommendations to others considering the product:
Very strong and robust system. I recommend for those who need fast and reliable management.
Helpful when collaborating with other departments
What do you like best about the product?
As part of the web team, we use monday.com to communicate our projects with other departments and to handle requests. Monday.com is very helpful to keep track of tasks (such as emails) when you are collaborating with colleagues.
What do you dislike about the product?
Unfortunately, email is still the default form of communication in the workplace and sometimes creating a request received through email on monday.com becomes time consuming.
What problems is the product solving and how is that benefiting you?
There's an easy of flow of information whenever there is a project that has certain steps to be fulfilled or everyday tasks that require multiple colleagues to record their progress. It also helps that you can add checklists, upload documents and add comments to each pulse.
Recommendations to others considering the product:
Giving users more videos that show how to use monday.com or resources such as webinars.
Staying on Task with Monday.com
What do you like best about the product?
The best features of monday are the abilities you have to custom fit the system for any particular area of project management. Each department has different needs in that aspect, but it all meshes together perfectly to keep a team on task. Being able tag people, leave notes, updates and upload important files is really what sets this apart from other programs.
What do you dislike about the product?
My only dislike is not having the option for different themes. I'd like to infuse our brand more into the overall user interface. Custom font, custom backgrounds, colors, etc would really take the user customization to the next level.
What problems is the product solving and how is that benefiting you?
We solve the problem of losing track of old projects. Often times we will have to reference an old job that pops back up and with this system we just search by company name and all previous projects show up with the ability to review the latest updates to better serve our customers.
Recommendations to others considering the product:
Use this if you need assistance with keeping yourself and your company on task! It seamlessly links everyone together to stay on the same page and make project management and tracking easy and painless.
Great Experience with Monday
What do you like best about the product?
Monday has been a great resource for project planning for my team of 8. We are able to interact directly with one another, provide feedback, and track numerous projects simultaneously.
What do you dislike about the product?
I do not have any major dislikes for the software - overall we are happy with our experience.
What problems is the product solving and how is that benefiting you?
We have been able to track projects in an organized fashion across the multiple people on our team. It has significantly improved our project flow and our ability to give feedback.
Fantastic productivity tool
What do you like best about the product?
Helps see what each team member is doing and to set goals to work on. good for keep track of when you last contacted each client. strangely addictive to use!
What do you dislike about the product?
Can't make columns wider like excel but not much else not to like!
What problems is the product solving and how is that benefiting you?
efficiency, deadlines, not having scrappy to do lists which you lose/forget about. also helps us contact clients more often.
Recommendations to others considering the product:
GO FOR IT - IT HAS BEEN AMAZING
Perfect for many needs
What do you like best about the product?
Monday is a really great tool that can be used in so many fields because of it's diversity. You can adjust it every way you want and with new features coming so often you always have ways to adapt and improve your workflow with your team. We are using monday over a year now and there has never been a situation where I thought that anything would be quicker or easier before. On top of that the customer support is really the best I have ever seen.
What do you dislike about the product?
Of course with great power comes great responsibility and of course there are some bugs and issues but the monday-team has a great way and mindset of dealing with those and the issues become minor in comparison to all the great things monday provides.
What problems is the product solving and how is that benefiting you?
Before monday we were using e-mails all of the time and if we didn't actively talk about it, we never really new what the others are up to. Everything came unexpected and if the jobs piled up it was really easy to lose track. Now neither of that is an issue anymore because we can always see what others are working on and balance the work internally so noone is stuck with a pile of work while the others are sitting around wondering what to do. We are 4 people in our team working with over 40 clients so that was really a game changer.
Recommendations to others considering the product:
Try to think a little out of the box regarding your workflow because you can do things in monday that maybe you have never thought about but can make life a lot easier for you.
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