We use the solution for antivirus protection. We do know it does more, however, we're trying to just get the antivirus program up and working and functioning at this point.

It's allowed us to really cover all of our endpoints, including servers, Macs, and services. We're hoping to do a kiosk mode in some of these services for our labs and facilities, and we're hoping that SentinelOne can actually do that. We're going to work with them to make sure we can get that rolled out.

The fact that they have a lot of search features is very helpful. We can go into their filters and we can filter out by specific computer name, for example. We can specify if we want Macs or we want Windows computers, or if we want just laptops, or desktops. There's just a lot of versatility as to how we can look up the devices and really drill down.

The interoperability with other SentinelOne solutions and other third-party tools is good. For other third-party tools, I've used other antivirus software that doesn't have this type of interface. This gives you a lot more latitude to control the computer to basically push out updates and monitor what's going on with the endpoints immediately. It really helps with everything that you need to be on top of quickly, and it really helps that we can monitor everything in real-time.

It integrates smoothly with other solutions. We were able to push out the software and the agent to all the endpoints rather easily. There were only a few stragglers who just weren't physically on and weren't getting the endpoint, however, the rollout went pretty smoothly. The few endpoints not covered were ones that weren't turned on or not in use.

My impressions of the solution's ability to ingest and correlate across our security solutions are positive. It works really well. 

We like the fact that we actually have a dedicated person at SentinelOne that we can talk with and work with.

It's helped to reduce alerts. The alerts have really gone down. We've actually had a lot of good coverage. There really haven't been that many alerts or issues. They've actually caught a lot of issues and threats before it's even been a problem. It's really helped cut down on the amount of work that we have to do on our end for troubleshooting and the prevention of viruses or phishing attempts.

This solution helped us to free up the time for other projects and tasks for your team members. We just rolled out a new software program, and it allowed us to focus on that more rather than having to deal with virus alerts that come through from our previous virus program. They've really managed it for us and really helped us find more time to work on the projects that we really need to focus on to advance our business rather than worry about threats that are coming through. It's been quite a time saver. 

It helped to reduce our organization's mean time to detect. It's got a much nicer interface to work with, and it's really helped to have them as a working partner rather than our previous vendor which was just a little harder to get a hold of and not as easy to work with.

The mean time to respond is much quicker than what we did have. 

It has helped to reduce our organizational risks. We save a lot of hours by not having to deal with all the alerts and managing them. It has saved us many hours of work and really helped us focus on what we really are there to do rather than working on the threats that come our way.

The solution does allow us to be innovative. The product has a nice interface and is quite robust in comparison. We like the options and availability and how it allowed us to manage our endpoints.

Using the filters takes a little bit of time to get used to. There are so many. You have to scroll from side to side in the filter section to find them. It's not very user-friendly. 

Some of the options they have up top are a bit much. It is a bit daunting. It minimizes, and then you have to click on select filters for it to completely open, and then you've got a scroll to the right or scroll to the left. Even if you maximize your screen from left to right, there are still more filters to scroll through. They're not well laid out.

I haven't used the reporting feature much, however, having a little bit more options in reporting would be helpful.

I started using the solution about six months ago. 

The solution is very stable. 

We have about 400 endpoints. They are all deployed in one location.

It is a scalable product. If we need to add more endpoints, we can. That said, we have yet to scale. 

Technical support has been really good. 

Positive

We had a current vendor called Carbon Black who did our antivirus software, however, it wasn't it wasn't working as well as we would have liked. So we went with SentinelOne to give us a more complete solution.

There is just a lot of functionality on the end of SentinelOne that we just didn't have with Carbon Black, and it just made a lot more sense to go with this. Even though it was priced a little bit more.

I was involved in the deployment of the solution. The process was very simple. SentinelOne took care of most of it for us. 

SentinelOne pushed out the agent for us. 

We did not need a lot of resources in terms of staff members. We were involved in the planning yet not too much of the implementation. We're still working on covering the last few machines. 

There is some maintenance, however, they are mostly updates and those are pushed out by SentinelOne. 

We had a representative from the vendor who helped with the deployment. 

I can't speak to the exact numbers in terms of ROI. However, other programs do not have as much support and in that sense, support, along with savings, has provided some form of ROI. 

My understanding is the pricing is reasonable. 

We evaluated other options as well. We looked at Norton, McAfee, and Avast, which were built-in. We went with this product based on the support we would get and the fact that they were personable and easy to work with. We have a dedicated customer service rep that we can talk with about any issues.

We do not use the Ranger feature at this time. We would need to upgrade if we wanted to use that, apparently. So we just decided not to go with that.

The quality is good. I like the way it works and the amount of options it has. However, it has so many options and functionalities you need to really figure out how it works. It takes care of a lot of things for you. You can just set it and forget it. 

They are great as a strategic security partner. They worked closely with us and were good at explaining the layout and how the solution would work. They are very helpful.

I'd recommend the solution for users looking for antivirus or endpoint management. It's got great features for both small and large companies. I'd talk with SentinelOne about a company's individual needs. They are quite flexible.  

I'd rate the solution eight out of ten. 

I use SentinelOne Singularity Complete for endpoint protection and remediation. It protects all computers in my company and sends real-time alerts about malware, viruses, etc., that may have found a way through all of my company's defenses.

SentinelOne Singularity Complete has benefited my organization through its rapid ability to find new and existing malware that I must act on. As the solution uses AI technology, it's able to find both known and unknown threats.

My organization realized the benefits from SentinelOne Singularity Complete quickly from the time of deployment.

What I found most valuable in SentinelOne Singularity Complete is the ability to connect to the terminal remotely. The solution is pretty handy because it allows my company to do investigations and whatnot, wherever the person may be. After all, I belong to a hybrid organization, which means you never know if someone will be in the office.

It is another tool in the tool belt for looking at some of the files, which means that even if the file is not a virus, you can go in and do some investigation.

SentinelOne Singularity Complete has excellent interoperability with other SentinelOne solutions, including third-party tools. I was pleasantly surprised with how in-depth the APIs go because it's almost integrated with my company's SOAR solution, consolidating all alerts in one place and triangulating more per case. In my company, SentinelOne Singularity Complete is integrated with a third-party tool.

My impression of the ability of SentinelOne Singularity Complete to ingest and correlate data across security solutions is good so far, though right now, my company only set up SentinelOne Singularity Complete. Still, it's good that the integration option exists because, in the future, who knows? My company might do some integration depending on what the timing allows.

My company has not consolidated solutions yet because SentinelOne Singularity Complete is just one of the many tools used within my company. It's a helpful tool, but it's not the only player.

SentinelOne Singularity Complete helped free up staff for other projects and tasks and is time-saving, though I don't have specific data on that.

The tool has also helped reduce my organization's mean time to detect. However, I can't give an approximation just because SentinelOne Singularity Complete is the only solution my organization uses. The tool has also helped reduce my organization's mean time to respond because, together with the SOAR solution, SentinelOne Singularity Complete allows my company to go in and correlate everything to find out where the threat came from, so my company can go in and take the appropriate measures to shut down threats more reliably.

SentinelOne Singularity Complete has helped reduce organizational risk because it's one of the modern architecture tools, which gives more confidence in the detections my company sees. The tool also reduces the number of false positives and false negatives, so my company knows that if the tool shows a hit, then that truly warrants further investigation.

I'd give SentinelOne Singularity Complete an eight out of ten in terms of its ability to innovate because it's very much on par with a few other options out there, though I can't recall the names right now.

SentinelOne is an excellent strategic security partner that quickly incorporates my organization's feedback. My organization hasn't had any problems. If my team is looking for a feature, for example, SentinelOne either edits a roadmap or makes the change pretty quickly if there's bandwidth.

They say there is an investigation function in the interface of SentinelOne Singularity Complete, but it's not absolutely available for use. It's a function I've been looking for, but my company can't use it yet for some reason, so this is an area for improvement.

Another area for improvement in the tool is the larger learning curve that stems from it being full-featured, so there's a more significant learning curve in figuring out the environment versus using a more traditional antivirus. It's a lot more than just installing it on the machines.

The other disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated.

I've been working with SentinelOne Singularity Complete for six months as an end user.

We didn't have any problems with the stability of SentinelOne Singularity Complete.

For the most part, SentinelOne Singularity Complete is scalable, but with my company's problem with auto-updates, it just means needing to rely on other tools to get new agents pushed out to the endpoints. It would have been better and more scalable if there was a way to update on the directory.

We found the technical support for SentinelOne Singularity Complete one of the best we've ever had to deal with, surprisingly, so we'd rate it as ten out of ten. If we open a ticket, we'll typically get some answers quickly, but for more complex issues, we have standing meetings with them that are set once a week so that they can go more in-depth.

Positive

My current organization only uses SentinelOne Singularity Complete, but in my previous organizations, more traditional antivirus was used, like BitDefender, and it was fine.

With SentinelOne Singularity Complete, I'm more confident that it can detect threats better and will miss fewer incidents coming in because of the more modern ways it detects malware.

I was not involved in the entire setup process for SentinelOne Singularity Complete, but it was mostly straightforward. However, getting the agents onto the machines was more complicated than the team would have liked.

The team started with a test machine and then expanded after issues arose, including figuring out how to fix the issues.

We implemented SentinelOne Singularity Complete in-house, with the support of the SentinelOne team, whenever we had questions.

I have seen ROI from SentinelOne Singularity Complete.

I have no information on the pricing or licensing cost for SentinelOne Singularity Complete.

I wasn't involved in evaluating solutions, so I'm unsure if the company evaluated other solutions before choosing SentinelOne Singularity Complete.

The organization I'm working for doesn't use the Ranger function of SentinelOne Singularity Complete. It uses a homegrown solution for network visibility.

I don't believe SentinelOne Singularity Complete has helped reduce alerts within the company, and it's not because it can't but because the SOAR solution handles the alerts and sends the alerts. Still, there is potential to improve the process.

I've not observed cost reduction or money saved from SentinelOne Singularity Complete just because it's such a small aspect in the grand scheme of things. It's tough to put a number on that.

Many people were involved in deploying SentinelOne Singularity Complete for the organization.

I'm the one maintaining the solution, and for my organization, in terms of scale, one person is sufficient to maintain SentinelOne Singularity Complete.

The solution is deployed on three thousand endpoints worldwide on both MacOS and Windows machines, along with an agent on the servers.

I advise others looking into implementing SentinelOne Singularity Complete to be prepared to work with the SentinelOne support team. Implementation is not hard to do, but the support team is there to help with much of the work and is happy to help. My standard advice is to ensure you're also checking out other providers. Just because the solution works for my organization, it doesn't mean it will work for yours. You have to find a solution that checks all the boxes for your organization.

I would rate SentinelOne Singularity Complete as eight out of ten.

We primarily use the solution as an antivirus and also as a network control with built-in policies regarding device control. 

The product is a lighter client. Our previous solution ran heavy on the workstations and caused performance issues. This is lightweight and doesn't take up system resources. 

You can use the solution right out of the box. It's ready to go with baseline policies and is good to use without any changes. It's only gotten better since we've added custom rules. 

It's simple to use and intuitive. It gives you good visibility and shows what is going on. 

The product works well with other SentinelOne solutions and third-party tools. It's pretty seamless. They make it pretty easy to integrate with other products and you can pull data pretty easily from the other solutions. 

The solution's ability to ingest and correlate across our security solutions is excellent. It has allowed us to blend data from another product we own. 

It's helped us consolidate our other security solutions.

The product provides network and asset visibility. The Ranger piece is probably one of the best items. We have other solutions for asset management, yet none is never 100%. With Ranger, we really get that visibility we need. Having Ranger built into one client and being easy to use has been perfect. It helps us prevent vulnerable devices from being compromised. We've discovered a few assets within our organization we were not managing fully and Ranger has helped us secure our environment just that little bit more. 

There are fewer complaints from users when scans are running. The previous solution just used up so many resources. This product runs seamlessly in the background and we know it's running since we get triggers on alerts that are legitimate catches. SentinelOne does a good job at detecting. It's reduced our alerts by 25%.

The product has helped to free up our staff for other projects and tasks. It's freed around 50% of their time. 

It's reduced our company's mean time to detect by 40% or more. It's also drastically improved the mean time to respond. We don't have to worry about false positives. We know when we get an alert that it's legitimate, and we need to act on it. That's improved by about 40% to 50%

The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in. However, on the product itself, I would not recommend any changes.

I've used the solution for a little over a year.

The solution is very stable. Our old solution required babysitting to make sure everything was running correctly.

Pretty much everybody in the company uses the solution. We have 1,300 deployed agents and ten administrators. 

The solution is absolutely scalable. 

I have not had to use technical support.

We previously used Sophos. The biggest reason for the switch to SentinelOne was the system resources that were used. Whenever it would kick in, I would get tickets related to machine performance. 

The console is on the cloud, however, the devices are on-premises. The initial setup was very straightforward. Overall, it was fairly quick. We had more trouble getting the older product uninstalled than SentinelOne installed. We did the implementation slowly based on the business requirements. We deployed it over the course of a month. 

The company does a good job with training and keeping its documentation up to date.

It does not require much maintenance. Every now and then we might have one or two false positives.

We've seen a great ROI on the product. Obviously, we're still within our contract. That said, we've definitely seen a ROI. We've had a couple of incidents where something wouldn't have been detected previously.

The solution is fairly priced for what you get. 

We're a customer and end-user.

They do an excellent job at remaining innovative - including with their detection engines and everything involved in their product. They are doing an excellent job compared to everyone else.

SentinelOne has not been around for many years - yet the product is ahead of its time.

With any solution, I'd advise doing a proof of concept first. After that, I would not shy away from fully deploying this solution.

I'd rate the solution eight out of ten. The only thing that would improve the product is reducing the online console updates. 

We utilize SentinelOne Singularity Complete to manage the endpoints, including workstations on both Windows and Mac platforms. This enables us to detect any anomalous behavior and threats on these workstations. Essentially, it empowers us to safeguard our enterprise, effectively replacing our conventional antivirus solution.

We aimed to bolster our security and achieve more comprehensive coverage, which is why we adopted SentinelOne Singularity Complete.

Singularity Complete's interoperability with third-party tools is good. The integration with the Singularity XDR platform enables us to collect logs from various other platforms and consolidate them into a single console. This greatly facilitates swift issue diagnosis and identification, making it an advantageous perspective.

We have recently begun using the ingestion and correlation functionalities of Singularity Complete. Currently, we are in the process of integrating it with our existing networking equipment, namely Palo Alto and Fortinet. Our objective is to ingest specific data from these sources and derive meaningful insights from the collected information. The integration processes are quite straightforward and user-friendly. It seems that any challenges we are facing might be attributed to configuration issues on our side, which we need to improve upon.

Singularity Complete has assisted us in consolidating our security solutions. With Singularity Complete, we now have a centralized platform for monitoring alarms. We are gradually phasing out the other solutions we had in place.

It has enabled us to gain more confidence and autonomy. The solution is comprehensive as it effectively manages both workstations and threats. Consequently, it significantly reduces the burden of dealing with operational issues and reacting to problems. This approach eliminates the need for excessive proactivity, as we trust the platform to handle these tasks on our behalf. Thus, we no longer need to spend time searching for threats, as the platform efficiently performs this task for us.

It helped reduce false positives. We fine-tuned the solution by creating some exclusions that have reduced the number of alerts.

Singularity Complete has freed up two to three hours per week of our staff's time to work on other projects and tasks.

Singularity Complete has reduced our MTTD by around five hours and has reduced our MTTR by around three hours on average.

It has indirectly helped save costs because we spend less time having to deal with configuration and proactively configuring alarms and alerts.

Singularity Complete has reduced our organizational risk by around 40 percent.

The most valuable aspect, in any scenario, was the rollback feature. There were instances when some workstations detected infections, and having the rollback feature proved to be incredibly valuable.

Native integration with the mobile console is an area that can be improved.

I'd like to see more operations with the XDR platform.

I have been using SentinelOne Singularity Complete for one year.

I would rate the stability of Singularity Complete a ten out of ten.

I would rate the scalability of Singularity Complete a nine out of ten.

The technical support is of high quality, strong, and responsive.

Positive

We previously used ESET but we were often missing threats and not finding out until after the fact.

The initial setup is straightforward. We collected several samples for each department, and subsequently, we distributed them to ensure their functionality among the users in different departments. After conducting the necessary tests, we proceeded to implement the final version.

Two individuals were engaged in the deployment: a Cyber Hunter and an administrator.

The implementation was completed in-house.

We have observed a return on investment through the time saved managing our workstations and addressing threats. This has provided us with additional time to dedicate to operational projects.

The pricing was very similar in terms of its competitors, but I believe SentinelOne's capability and willingness to attract new business allowed us to save some extra money. I think the pricing aligns well with the market. They encountered competition, so their pricing was slightly more adaptable. That's where we gained an advantage from it.

We evaluated CrowdStrike and Defender. We didn't find Defender to be a strong enough technology. CrowdStrike was more expensive, while SentinelOne offered a combination of good technology and affordability.

I would rate SentinelOne Singularity Complete ten out of ten.

SentinelOne is ahead of the curve. They are certainly leading the way. When we consider the kinds of integrations being developed and the AI integrated into the platform, it's evident that they are the latest entrants to the market. This current position enables them to be more innovative in their approach.

SentinelOne Singularity Complete is extremely mature at this level.

We have 50 end users based out of multiple locations. A lot of our users work from home. Singularity Complete is deployed on laptops, workstations, and our servers.

The maintenance is minimal and is overseen by one person.

We're very satisfied with SentinelOne as a strategic partner. They've given us what we need, and we see a long-term future relationship with them.

Planning the rollout is crucial because we need to effectively manage the changes with the users. Therefore, meticulous planning of the rollout, organized by department, ensures a seamless transition and allows us to anticipate any potential issues. Adopting a staggered approach, rolling it out per department, is likely the most effective strategy for deploying Singularity Complete.

We use SentinelOne Singularity Complete for our endpoint security.

The visibility that SentinelOne Singularity Complete provides throughout our organization is good.

SentinelOne Singularity Complete's capability to intake and correlate across our security solutions is great. As long as we have configured everything correctly and are monitoring the logs to respond to potential threats, we have the assurance that the threats are being identified and thwarted. A year ago, we faced a malicious attack that was detected and halted by SentinelOne EDR, which played a pivotal role in saving me.

SentinelOne Singularity Complete has certainly helped reduce the number of alerts we were receiving. Previously, I was using McAfee, and I had numerous threats and malware present in my environment that were only detected by SentinelOne Singularity Complete. This assistance facilitated the remediation of those threats and subsequently led to a decrease in security alerts.

SentinelOne Singularity Complete has saved us time by identifying the threats in real-time saving us long investigation times.

SentinelOne Singularity Complete's MTTD is immediate.

The MTTR is good.

The most valuable feature is the automatic remediation.

The reporting dashboards require improvement. Currently, they lack customization options, preventing me from generating a summarized executive report for management. 

SentinelOne's customer support is sluggish and frequently fails to deliver sufficient assistance. The quality of after-sales support is also subpar and requires enhancement. The support is not meeting the expected standards, and as a result, I am feeling dissatisfied.

I have been using SentinelOne Singularity Complete for one and a half years.

SentinelOne Singularity Complete is stable.

The customer service and support are unsatisfactory. I have been attempting to initiate the MDR services and have reached out to my account representative at SentinelOne for three months now, with no results. I am disappointed that I am unable to integrate any details into my environment, which would allow me to present information on a monthly and quarterly basis. I require this information to assess the performance with my MDR representative, but these matters are not progressing. I feel deceived.

Negative

I previously used McAfee but it was not able to detect some of the malware threats that SentinelOne Singularity Complete does.

The initial setup is straightforward as long as we are not dealing with legacy systems. In the manufacturing industry, many systems utilize older operating systems like Windows 2000, which run traditional applications that cannot be removed. Deploying on Unix is also challenging, whereas Windows Ten is straightforward.

We deploy in large manufacturing environments and there were around 80 people involved in the deployments.

The implementation was completed by the SentinelOne team.

SentinelOne Singularity Complete can be expensive for the SMB market but is suitable for enterprise-level organizations. The service provided by SentinelOne is not up to par with the cost we are paying.

I carried out a Proof of Concept with several Endpoint Detection and Response solutions, including CrowdStrike, Trend Micro, and VMware. However, none of them were able to meet my requirements in the same way that SentinelOne Singularity Complete does.

I would rate SentinelOne Singularity Complete a six out of ten.

Currently, I have not yet completed the integration with third-party tools. However, I am utilizing the Sentinel logs as inputs for my Security Operations Center services, and I am gaining comprehensive visibility from this approach.