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Reviews from AWS customer

5 AWS reviews

External reviews

300 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

S1 feedback

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Eeasy to deploy
Simple to use
Very effective
RBAC
What do you dislike about the product?
Lack of some functionality

There is some limitation in accordance to legacy anti virus
What problems is the product solving and how is that benefiting you?
Vulnerability detection


    Computer & Network Security

The nice experiences of our clients

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Using Sentinel in more than 80 clients, we can actually tell that it got better and better with time, assistance is amazing and the product works and controls awesome.
What do you dislike about the product?
The fetures a would like to see the most implemented is the possibility to actually control every parameter of the agend throughout the admin console, instead of having to go to the single machine to operate.
What problems is the product solving and how is that benefiting you?
The way sentinel advises you about any possible intrusion or possible virus is amazing. It actually isolates the problem waiting for a response from the administrator. Amazing!


    Construction

One of the best and leading XDR in the market

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Simplicity but very powerful Endpoint protection solution. Easy to manage and use, great deployment features and best in the market when it comes to the endpoint security.
What do you dislike about the product?
Some features would need extra license and SKU but overall no complaints about anything else. Lots of development phases for the product is on its way and sometimes more patience is needed to get the right feature at the right time.
What problems is the product solving and how is that benefiting you?
SentinelOne is solving one the major security problems of the endpoint, it provides an high end detection and response with its ransomware and malware protection.


    Retail

SentinelOne provide a solid experience

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
SentinelOne receives constant updates with new functionalities. We are able to take action quickly when suspicious activity is occurring. Additionally, we can gather information from every device using query.
What do you dislike about the product?
Updating agents and keeping them homogeneous can be challenging, but it is getting better.
What problems is the product solving and how is that benefiting you?
SentinelOne has replaced our legacy antivirus, and now it is allowing us to enhance our security with EDR functionality.


    vivek m.

Best EDR/XDR solution in the market with user friendly console .

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
best thing is the user compatibility and platform access to all modules . agent installation , incident management , application external devcie control . As per other edr solutions this is best becasue of the user friendly console .
What do you dislike about the product?
see it is very ahrd to identify but they need to improve them in ranger module. We are able to identify through IP but if Mac can also be included then it will be better .
What problems is the product solving and how is that benefiting you?
It is securiing our assets from external as well as internal threats . Also providing the list of vulnerbailities existing in the instaleld applications with proper rememdiations .


    Dinesh Yadav

Offers MITRE ATT&CK reports, forensic investigation, and ransomware prevention

  • July 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

SentinelOne Singularity Complete offers a ransomware warranty. In the event that any customer is attacked or falls victim to ransomware, they provide compensation of approximately one million dollars. Additionally, they offer 24-hour version monitoring, which allows them to continuously monitor the customer's environment. This monitoring helps them identify the source of any issues or attacks. They conduct thorough investigations to ensure everything is checked properly. Furthermore, they provide threat analysis reports.

How has it helped my organization?

SentinelOne Singularity Complete can ingest and correlate data across security solutions. It monitors the entire environment and accesses it in case of any incidents. It performs quarantining and provides detailed information to the customer about the origin of the incident.

It helped us consolidate our security solutions.

SentinelOne Singularity Complete helps reduce false alerts by 60 percent. It has also reduced our MTTD to 60 to 90 seconds.

Our MTTR has been reduced to 40 seconds.

SentinelOne Singularity Complete has saved us costs by preventing ransom attacks that could have cost us millions of dollars in the future.

SentinelOne Singularity Complete has helped reduce our organization's risks by 90 percent.

What is most valuable?

The most valuable features are forensic investigation and ransomware prevention.

What needs improvement?

The channel policy has room for improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Complete for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Complete is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Complete meets all enterprise requirements and is priced accordingly.

What other advice do I have?

I would rate SentinelOne Singularity Complete an eight out of ten. They are a market leader and have been established for a significant period. Additionally, their MITRE ATT&CK reports are quite helpful.

SentinelOne Singularity Complete agent is light and easy to deploy.

SentinelOne Singularity Complete is a mature product that has been in the market since 2011, and the company is well aware of what to do and what not to do.

SentinelOne, as a strategic security partner, is satisfactory.

I recommend SentinelOne Singularity Complete for enterprise organizations with a sufficient budget to invest in their security.


    reviewer2082525

It's an innovative platform that addresses issues automatically

  • July 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Singularity Complete as our EDR software. It's replacing our old antivirus solution. It covers about 80 endpoints. 

How has it helped my organization?

SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end-users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks. 

What is most valuable?

SentinelOne detects threats automatically and performs the remediation itself, so we don't need to constantly look at the logs. It reduces the meantime to respond because it automatically responds to the detected threats.

For how long have I used the solution?

We started using SentinelOne Singularity at the start of this year, so it has been nearly seven months.

What do I think about the stability of the solution?

I have had no stability issues so far. 

What do I think about the scalability of the solution?

We only started using it at the beginning of this year, so the number of users has stayed the same. I have no experience scaling it up, but it's easy to add more devices to the platform. I don't foresee having any problems with scalability.

How are customer service and support?

We receive technical support from our partner, so I have no experience with SentinelOne support. 

Which solution did I use previously and why did I switch?

We previously used Bitdefender as our antivirus solution. We switched to SentinelOne because we wanted to improve the overall security of our endpoints. SentinelOne offers more advanced and comprehensive protection than a traditional antivirus solution.  

How was the initial setup?

We contracted with a partner to deploy SentinelOne, so I wasn't involved in the deployment. Our partner also handles the maintenance.

What was our ROI?

SentinelOne is more expensive than our previous tool, but we're hoping to see a return by saving money on recovering from some kind of incident.

What's my experience with pricing, setup cost, and licensing?

I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better.

Which other solutions did I evaluate?

Though Microsoft's solution was suggested, we only seriously considered SentinelOne. That was the one that stood out during research. Also, I heard from my peers that it was the best one, so I didn't look at other options.

What other advice do I have?

I rate SentinelOne Singularity Complete a nine out of ten. I recommend it. SentinelOne works as advertised. It's an innovative solution, but it's hard for me to compare it to other products because I don't have much security expertise. It's a mature solution that has no bugs that I've experienced. I have confidence in it.

Which deployment model are you using for this solution?

Public Cloud


    Suresh KannanP

It's a complete solution that detects threats in near real time, but it produces many false positives

  • July 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

SentinelOne Singularity is our endpoint protection solution. It protects our endpoints against malware. It's integrated with our centralized log management solutions. 

How has it helped my organization?

SentinelOne is helpful from an endpoint security perspective because it's a consolidated solution. We don't need any other product. SentinelOne has reduced our detection time significantly. 

We can detect suspicious behavior in near real-time. It isn't 100 percent, but I would say 99 percent of the time, it detects threats almost instantly and notifies us. The solution has reduced our risks from an endpoint perspective by about 20 percent. 

What is most valuable?

SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that. 

What needs improvement?

Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives. While it speeds up our detection time, it takes us longer to respond because we have to do a follow-up analysis to weed out the false positives. A lot of time goes into determining whether it's a genuine threat. 

For how long have I used the solution?

I have used SentinelOne Singularity for a year or so.

What do I think about the stability of the solution?

SentinelOne Singularity is a stable product.

What do I think about the scalability of the solution?

Singularity is scalable. We haven't had any issues so far. We have no plans to increase usage right now. If the number of users increases, we'll look at it. 

How are customer service and support?

I rate SentinelOne support seven out of 10. The response isn't fast enough. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Symantec antivirus but switched to SentinelOne for its EDR features. 

How was the initial setup?

Deploying SentinelOne is straightforward. Rolling out agents across the endpoints takes time, but that's because of our company's internal procedures. We can start using it once the agents are deployed across all the systems. It took around three months or so. 

What was our ROI?

We see a return in the form of increased endpoint security, but we aren't seeing cost savings or reducing the number of personnel. In fact, we need to increase resources on the SOC side because they are handling so many alerts. However, we get better visibility from the console compared to a traditional antivirus solution. 

What's my experience with pricing, setup cost, and licensing?

I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it. 

Which other solutions did I evaluate?

We also looked at CrowdStrike. The decision ultimately came down to cost. SentinelOne was the cheaper option. 

What other advice do I have?

I rate SentinelOne Singularity Complete seven out of 10. It's a comprehensive, innovative solution that covers many of the network features and core antivirus functionality. It's a solid solution from a coverage perspective. The only thing that needs improvement is the false positive rate. If SentinelOne can address that, it would be excellent. My advice to new users is to have a team of people trained to use and manage the solution. 


    Rick J.

Sentinel1 is the Stuff

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
It frees up my time to do other things. I like that you can run another AV at the same time. The admin console is very nice and gives many options.
What do you dislike about the product?
All though nothing is perfect, I have to keep checking to ensure Sentinel1 does not grab legitimate files.
What problems is the product solving and how is that benefiting you?
Detection and response. I do not have to go from PC to PC anymore.


    Santhosh K.

An All-Inclusive Endpoint Security Solution

  • June 10, 2023
  • Review provided by G2

What do you like best about the product?
- an integrated endpoint security and extended detection and response (XDR) solution. As a result, it can defend endpoints against various dangers, such as malware, ransomware, and zero-day assaults.
- Artificial intelligence (AI) can also identify threats and act against them throughout the entire attack chain. Its AI engine continuously analyses endpoint behavior to find threats and stop them before they can do damage.
- The engine also performs an automated investigation and threat remediation. This frees up security personnel to concentrate on scalable and cloud-native duties that are more strategic. It may secure various endpoints, including servers, IoT devices, laptops, and desktop computers.
What do you dislike about the product?
- It expenses can be high, particularly for small organizations. However, it offers a vast range of features and capabilities that can be useful for large organizations, yet, its deployment and management need a high level of technical competence. For businesses with few security resources, this may be not easy.
What problems is the product solving and how is that benefiting you?
Businesses of all sizes searching for an all-encompassing endpoint security solution should consider SentinelOne Singularity XDR. Businesses that are concerned about advanced threats like ransomware and zero-day assaults will find it to be very beneficial. Companies wishing to automate the analysis and removal of threats might use SentinelOne Singularity XDR.