Singularity Complete combines prevention, detection, response, and remediation for endpoints, servers, and VMs. It autonomously blocks malware, ransomware, and zero-day threats using behavioral AI and machine-speed prevention.
Enables natural language queries, auto-summaries, and investigation notebooks for faster triage and hunting
SentinelOne Singularity Platform
SentinelOneExternal reviews
300 reviews
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Sentinel One
What do you like best about the product?
Ease of installation. It is very to install from a batch file with the msi and key.
What do you dislike about the product?
It is cumbersome to uninstall. You need to get the uninstall key from the Sentinel One admin portal.
What problems is the product solving and how is that benefiting you?
It is excellent at detecting abnormalities in network traffic for possible ransonware, virus, and other malware attacks.
Recommendations to others considering the product:
I would recommend going thru the Admin portal training course.
Best Endpoint Protection Tool
What do you like best about the product?
Having used this tool for some time now, I can say it is the best tool. The software is very affordable and comes with great protection features.
This tool is easy to use and very effective when it comes to handling malware and viruses.
This tool is easy to use and very effective when it comes to handling malware and viruses.
What do you dislike about the product?
So far, so good, and this endpoint protection software has been handy has been very effective, and I cannot complain
What problems is the product solving and how is that benefiting you?
We use this tool for endpoint protection, and so far, it has been great with no issues whatsoever.
Recommendations to others considering the product:
This tool work well as an endpoint protection and the fact that it offers great features and capabilities makes it even better.
Very powerful solution that highlights threats in real-time, effective 0 day detection
What is our primary use case?
How has it helped my organization?
It has reduced the need for manual intervention and accelerates incident response, lowering operational overhead.
What is most valuable?
Provides rich forensic data and automated root cause analysis cuts down investigation time from hours/days to minutes, improving SOC efficiency.
What needs improvement?
I believe it is currently at its best.
Moreover SentinelOne development teams is working for continuous improvement of agent and console features.
For how long have I used the solution?
We started deploying it in 2018.
What do I think about the stability of the solution?
I do confirm: It is a really stable solution: we have been using sentinelOne solution for years and the agent minimizes conflicts and reduces system resource consumption, which contributes to stability across diverse environments.
What do I think about the scalability of the solution?
The platform is built on a cloud-native foundation, So we don’t need heavy on-prem infrastructure, it means we can easily scale up or down as your organization grows, without worrying about hardware limitations.
One lightweight agent handles EPP, EDR, threat hunting, and even IoT/identity protection, reducing complexity and makes scaling across thousands of endpoints straightforward.
Finally the management console provides centralized control for endpoints across multiple regions and environments (Windows, macOS, Linux, cloud workloads).
How are customer service and support?
5 star.
Very fast and very professional.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we had the McAfee, which was complicated to managed.
We heard about this SentinelOne and its new antivirus, so we contacted our consultant who organized a PoC. After the PoC, we decided to migrate the solution.
How was the initial setup?
For deploying, it takes a long time. Our process was first to install SentinelOne with McAfee, having two antiviruses in the same host. Then, we started to uninstall McAfee. That process took about six to nine months because we had a lots of endpoints to deploy.
The antivirus migration was smooth. The only thing that was tricky was the removal of the McAfee tool because sometimes it worked incorrectly and didn't uninstall the antivirus.
What about the implementation team?
The deploy was almost completely autonomous, we just followed the suggestions provided by SORINT and used our software distribution tool to install the agents on our assets.
What was our ROI?
I am sure the solution has reduced our incident response time and detection as well, but we have never evaluate, calculate an actual Return of investment of the solution. We will think about it, thank you.
What's my experience with pricing, setup cost, and licensing?
I haven't managed budget so far, so I have bo experience with licenses and costs
Which other solutions did I evaluate?
No other solutions were evaluated.
What other advice do I have?
I would rate this solution as a 10 out of 10.
The only advice I would give is to try the solution with a POC/POV and evaluate the solution features provided with the complete:.
I am sure they will be surprised by the effectiveness of the solution and the simplicity of its management.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Awesome Product
What do you like best about the product?
very easy deployment, low resource usage
What do you dislike about the product?
I feel like there is too many buttons in the Dashboard. It can get a little confusing
What problems is the product solving and how is that benefiting you?
We now have forensics and went from 2 AV's to just SentinelOne
Recommendations to others considering the product:
Do the trainings. There is so much you can do in SentinelOne. You can do deep Forensics
Excellent product
What do you like best about the product?
Having an Endpoint protection solution in our environment that flags and prevents any potential threats on both the client and server endpoints, is excellent.
What do you dislike about the product?
It is sometime difficult to upgrade the client on an Endpoint from the console.
What problems is the product solving and how is that benefiting you?
Protection against potential threats on client and server endpoints. SentinelOne has meant we now no longer need to dedicate considerable resource to this aspect of security.
Recommendations to others considering the product:
Buy it.
A bit Convoluted
What do you like best about the product?
SentinelOne has a Clean Aesthetic and a solid backbone for security. The dashboard has great tools for remotely commanding endpoints. Since implementing we have not had a *real malware attack, and thanks to the dashboard, we can tell its done its job in protection. They have a great support team to help with issues along the way, unfortunately you will more than likely need to reach out often.
What do you dislike about the product?
When we first implemented SentinelOne, there was a faux malware attack spreading through out our network. Thanks to their great support, we resolved it to being an old AV software fighting sentinel one. However in that time we got Thousands of email notifications and even more popups for the end user system. The software did not give any useful information other than the raw name it found.
The dashboard, while good looking, is riddled with menus and sub menus, all using proprietary terminology that makes it difficult to understand right away. The installation process is quick, once you navigate 7-8 layers of menus to get the correct information to do so. I would like to see a more "straight forward" menu system that has less sub-menu and vague terminology.
The dashboard, while good looking, is riddled with menus and sub menus, all using proprietary terminology that makes it difficult to understand right away. The installation process is quick, once you navigate 7-8 layers of menus to get the correct information to do so. I would like to see a more "straight forward" menu system that has less sub-menu and vague terminology.
What problems is the product solving and how is that benefiting you?
Security can be tricky to manage in one place when you have a larger network. SentinelOne has made a good attempt at this, and it has helped with showing clients a report that their network is secure.
Recommendations to others considering the product:
Be Aware this software is geared towards the advanced administrator who want total control of their network and security. It will also likely take a large initial time investment to become familiar with the dashboard and SentinelOne's terminology. and even after that, they have made major changes to their layout, causing more time investment to re-learn. However it is solid security once implemented.
Fresh, Innovative, and Responsive!
What do you like best about the product?
Current technology, advanced AI effective against threats and behavioral attacks. Responsive support teams providing some of the best technical and customer service and support I've experienced in over 25 years in IT. Committed and dedicated executive team, passionate and knowledgeable about the technology
What do you dislike about the product?
Still some maturity needed around agent versions, cadence, bugs - especially in Linux, but very helpful and responsive team - quick to solve issues and provide fixes.
What problems is the product solving and how is that benefiting you?
behavioral malware threats, and anti-virus, EDR, Incident Response.
Recommendations to others considering the product:
as with any A/V roll-out, ensure processes in place for application tuning, exclusions/exceptions, escalation, asset management.
Very good
What do you like best about the product?
Sentinel one is very reliable and provide us peace of mind. It covers us from virus but also every script with a bad behavior. A must have for us.
What do you dislike about the product?
it should be harder to blacklist a critical exe like svchost. Could lead to misusage
What problems is the product solving and how is that benefiting you?
very strong detection of virus even if they are developed just for targeting you.
Easy deployment and rapid adoption
What do you like best about the product?
There is a ton of data you can get out of SentinelOne.
What do you dislike about the product?
As with any EDR or endpoint client there are numerous exclusions that need to be put in for it to operate well with other products. I wish there was an easier way to implement them based on other products used.
What problems is the product solving and how is that benefiting you?
We have greater visibility into machines and can get data back from them whether or not they’re on the corporate network.
Recommendations to others considering the product:
I would recommend to research exclusions necessary for interoperability with other products and applications.
Great EDR solution
What do you like best about the product?
Great, easy to use cloud portal. The in-depth analysis and path tracing is a great tool to use to find root causes. Ranger is helping us to identify rogue/shadow IT machines that sites were hiding from corporate policy. The software vulnerability tool has helped us to find a wide variety of 3rd party applications that needed patching. We also use the Vigilance service to proactively monitor our portal which gives me more time to work on the issues that matter.
What do you dislike about the product?
Could use some better, more in depth reporting. The executive overviews are good, but not for my needs. For ranger, I wish there was a way to whitelist machines being detected, and allow specific vendors as trusted sources that we cannot install on. Client Updates are not an auto roll-out option. Going between version requires manual push from the console. Update failures do not always give concrete reasons as to why.
What problems is the product solving and how is that benefiting you?
The software vulnerability tool has helped us to find old unpatched 3rd party software that needed upgrading, Ranger has helped us to find some Shadow IT boxes that the sites have created and tried to hide away from corporate policy.
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