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Makes Incident Management a breeze

  • By Insurance
  • on 01/14/2025

What do you like best about the product?
Huge fan of the usability of the Slack commands and how it's helped us improve our incident management workflows. The AI features really reduce the friction of incident management. Also the Customer support has been fantastic. It's easy to set up, and easy to integrate with our existing tooling/platform. Wish my company had more incidents so I could play with the features more. Also love the built-in Statuspages
What do you dislike about the product?
There have been a few UI bugs, but the support team has been prompt to respond to feedback and help us resolve or work around them.
What problems is the product solving and how is that benefiting you?
Solves the problem of how to make incidents easy to report, how to coordinate the resolution of incidents, and how to handle communication of the incident with internal and external stakeholders


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