Flexible solution for handling incidents across teams
What do you like best about the product?
Incident.io is incredibly flexible and integrates smoothly with the tools we rely on. It makes it easy to collaborate at key moments, which helps us maintain SLAs and fix things quickly. Workflows, notifications, and forms are highly customizable, making incident.io a key tool across different areas of our business.
What do you dislike about the product?
I don't dislike anything, Incident.io covers the bases I need and is easy to set up and work with.
What problems is the product solving and how is that benefiting you?
Alerting on call teams of an incident, facillitating cross functional communcation, and tracking progress through resolution.
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