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Reviews from AWS customer

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78 reviews
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External reviews are not included in the AWS star rating for the product.


    Olivier K.

Reliable Monitoring with Great Support, Minor Upgrade Hiccups

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
very useful tool to monitor your infrastructure, reliable, easy to use, and now that it is included in an observability platform including a log manager and a DEM tool, it is very useful to ensure that your business is always ready for new challenges
What do you dislike about the product?
sometimes the upgrade to a new version can create issues but usually it is quickly fixed by the support team
What problems is the product solving and how is that benefiting you?
Centreon helps us to have an infrastructure always up and running to respect our SLA and enables us to deliver the best availability and performance to our business


    hosam m.

4A almaady star

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
High performance, craftsmanship and beloved entertainment specifications
What do you dislike about the product?
Low speed and not easy to use.Low speed and not easy to use
What problems is the product solving and how is that benefiting you?
Follow-up and continuous communication with technical support


    Karam N.

Good Monitoring Tool but it must improved

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
- Business Activities, Map.
- Very good Graph and insight of Monitoring Data.
What do you dislike about the product?
- Limitation on Dashboard
- Jira integration is a disaster, we are facing a lot of issues with Jira Ticketing (Duplicated Tickets, System is not creating Tickets for all Alerts)
- Reporting are not always visible, a lot of difficulties of adjusting a Report.
- Lot of System Coding from the Centreon Administrator is required.
What problems is the product solving and how is that benefiting you?
Show Basic Alerts on Resources Services which will allow us to be more proactiv.


    sayato p.

A complete solution, but we are far from easy and quick supervision without command line.

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Once configured, the solution works well and is very comprehensive.
What do you dislike about the product?
The documentation is sometimes unreliable. The menus and navigation are not very intuitive. There are some display bugs (menus that remain displayed, pages that crash). It remains long and difficult to supervise things that were not designed by Centreon and therefore are not in the plugins. Some checks that take 5 minutes to configure on solutions like INM take hours on Centreon. (example: raising critical alerts based on the event ID of a Windows server).
What problems is the product solving and how is that benefiting you?
It is a monitoring solution, so it supervises and sends emails and SMS when it becomes critical.


    Government Administration

Excellent supervision product

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
The tool is efficient and reliable for monitoring even complex infrastructure. The plugin catalog is very practical and allows you to avoid wasting time developing your own commands.
What do you dislike about the product?
A sometimes significant complexity for those who do not know its internal workings. This limits the use by insufficiently technical staff.
What problems is the product solving and how is that benefiting you?
Allows to know in real time the state of our IT system. Coupled with good mapping, this allows to control production impacts.


    Ercan K.

Centreon is a very effective tool

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Ease of installation, use, features
What do you dislike about the product?
We have the free version and we are limited to 100 machines. But I understand that.
What problems is the product solving and how is that benefiting you?
Centreon helps me a lot to prepare to take the step of anticipation.


    Information Technology and Services

My Take on Centreon

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
The UI is clean and easy to navigate, even for non-technical users. You can monitor large-scale environments with minimal friction
What do you dislike about the product?
While installation is relatively easy, populating the system with meaningful objects (hosts, services) can be time-consuming without automation tools
What problems is the product solving and how is that benefiting you?
Pre-configured templates and a dedicated data warehouse make KPI reporting straightforward.


    Computer Software

fully observability solution and easy-to-use

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
ease in implementation and integration with no complicated setup
What do you dislike about the product?
troubleshooting and documentation not easy to consult
What problems is the product solving and how is that benefiting you?
Dashboard for consulting application providing useful insights


    Enad a.

Solid tool for centralized infrastructure monitoring

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use & Centralized Monitoring

Intuitive web-based interface compared to raw Nagios.

Easy to centralize monitoring across on-prem, cloud, and hybrid environments.

Clear visualization of host and service statuses.
What do you dislike about the product?
Initial setup and configuration can be time-consuming.

Requires some knowledge of Nagios-style configuration, which might be complex for beginners.
What problems is the product solving and how is that benefiting you?
With its alerting and notification system, Centreon detects issues like service downtime, resource overloads, or abnormal network behavior before users are impacted.

Benefit: This improves uptime and reliability by allowing teams to take proactive action.


    Information Technology and Services

Data Center Solution | Field Service Engineer

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
What I really like about Centreon is how it gives me one clear view of everything in the infrastructure without having to juggle multiple tools. The dashboards are easy to tailor, so I can quickly see what actually matters. Plus, the huge range of connectors makes it simple to plug in different systems, and the distributed setup scales well as the environment grows. It just makes monitoring feel a lot more organized and under control.
What do you dislike about the product?
Honestly, the hardest part with Centreon is the setup and upgrades—they can be a bit technical and time-consuming if you don’t already have experience. Some parts of the interface also feel a little old-school compared to newer tools. Once it’s running it works really well, but getting there takes some effort.
What problems is the product solving and how is that benefiting you?
Centreon gives us a single place to keep an eye on everything—servers, networks, and apps—so we don’t waste time jumping between different tools. It helps us catch problems earlier, cut downtime, and overall makes the team’s job a lot easier.