What do you like best about the product?

Veeam Data Cloud was extremely simple to set up and use. However, I highly recommend taking the time to meet with the onboarding support team. Their guidance can be invaluable in ensuring you get the most out of the platform.

One key takeaway from our onboarding experience was the difference between fixed and dynamic licensing. We initially started with fixed licensing but quickly realized that dynamic licensing provided significantly more flexibility. With a quick email, our onboarding specialist switched us to dynamic licensing, which offers several advantages:

It allows you to exceed your allocated licenses temporarily and true up later.
It is the only way to ensure new users are automatically backed up.
With the fixed licensing model, new users must be added manually, which can become cumbersome as your organization grows.

So far, our test restores have worked well, reinforcing our confidence in the platform’s reliability.

We migrated to Veeam from another cloud backup provider, primarily due to pricing and familiarity. Veeam’s pricing is more competitive, and since we already use Veeam Backup & Replication, transitioning was seamless. Given our positive experience with Veeam’s support in the past, we expect the same high level of service with Veeam Data Cloud.

What do you dislike about the product?

One minor drawback is that the interface can sometimes feel a bit slow, particularly when accessing restores. This is understandable given the sheer volume of data being processed—searching through 250 mailboxes for an item will naturally take some time. If this were a local install with local storage, I’d expect similar delays when working with large datasets.

What problems is the product solving and how is that benefiting you?

We needed a reliable solution to back up our Microsoft 365 environment, including Exchange Online, Teams, OneDrive, and SharePoint. These services are critical to our business operations, and under Microsoft’s shared responsibility model, it’s up to us to ensure our data is protected.