Excellent AI Enabled Platform
What do you like best about the product?
I like best about Bigpanda is it allows DevOps teams to work more effectively using Machine Learning & Artificial Intelligence technologies by Handling enormous Volumes of Complex raw data, which helps the management to get real-time updates.
What do you dislike about the product?
The Support is not compelling and needs improvement if a Low or Medium support case is required. It takes 3 to 5 days to get a response. If we are escalating, they respond immediately.
What problems is the product solving and how is that benefiting you?
BigPanda has been a critical part of the journey of our enterprise's Monitoring center. Our minimal staff was stretched thin, and Bigpanda ensured we were successful. Open and easy integration Compare to other tools.