Excellent alert monitor by BigPanda
What do you like best about the product?
We love that BigPanda can easily integrate with our external software to consolidate data and incident notifications. Customer support is very responsive to our inquiries and support tickets.
What do you dislike about the product?
BigPanda delays or slows down a bit if the structure is integrated with extensive infrastructure and external tools. Other than these issues, everything is perfectly structured.
What problems is the product solving and how is that benefiting you?
The automated ITOPs linked with ServiceNow have created an automation that helps with our incident alert and the troubleshooting process we need to fix the issues. It enables us to find the problem directly.