XTM Cloud
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Once an industry leader, now steadily falling behind
What do you like best about the product?
The projects overview is a great and easy to use. Setting up projects is easily done and the use of templates for this is really a time-saver. The workflow design is flexible and powerful and I think the majority of use cases can be realized with this. The support is mostly helpful and quick in response and their support setting up templates is good. Their API is extensive, compensating for the lack of native integrations.
What do you dislike about the product?
Everything related to machine and AI translation is absolutely disastrous. You can merely specify which MTs you can use, but you cannot do much in terms of prompt design, tonality, the use of XTM's own TM and glossary for MT fuzzy completion let alone translation. An AI bot to support translators honing their translation is nowhere near. While other tools heavily invest in this field of functionalities, XTM is incapable of joining this evolution. And this for many years and for what I can tell for the next years to come. It does not offer any sort of cross-language communication on a segment level, only on a project level. The few integrations they offer out of the box are pricey and often not functioning as expected. Some bugs reported months and years ago are still not fixed, heavily affecting our day to day business.
To put the icing on the cake, the pricing increased over the years while they are not able to implement industry standard features in a steady flow.
To put the icing on the cake, the pricing increased over the years while they are not able to implement industry standard features in a steady flow.
What problems is the product solving and how is that benefiting you?
Streamline and automate translations for software, customer service, marketing, and accompanied materials.
I only used XTM for a short time but it was usable and fast enough for the time I used it.
What do you like best about the product?
It was easy to use and the money transfer was fast. I think XTM will be used for many payment methods in the future.
What do you dislike about the product?
It seems like a disadvantage that it is not popular enough and not known by everyone.
What problems is the product solving and how is that benefiting you?
It helped a lot.
Powerful and scalable localization platform, best for enterprises.
What do you like best about the product?
XTM Cloud helps manage big translation projects with smart workflows and automation. It connects easily with other tools to speed up work and keep things consistent. The built-in translation memory and glossary features always helped me maintain the quality.
What do you dislike about the product?
XTM Cloud was hard to learn for me at first due to the a bit too complex interface. The design feels a bit outdated and not very user-friendly. Smaller teams might find it too advanced or expensive for their needs (I would put a highlight on expensive).
What problems is the product solving and how is that benefiting you?
XTM Cloud helps me handle large translation projects faster by automating tasks and organizing the work better. It keeps all our translations and terms in one place, so everything stays consistent. We can easily work with teams and vendors around the world. This saves time and helps us deliver content to other markets more quickly.
Translations Manager´s + Translator´s Perspective
What do you like best about the product?
support usually is very quick to respond.
What do you dislike about the product?
CAT tools are familiar to me, such a platform is new; some features should be more user friendly; AI integration is slow and not transparent + bound to type of package
What problems is the product solving and how is that benefiting you?
Workflows and workflow steps + responsibilities are visualized.
XTM is an excellent product for standard projects.
What do you like best about the product?
It's very effective when handling standard projects. Support is generally responsive when issues arise. Company overall is becoming more customer focused.
What do you dislike about the product?
Product is behind other CAT tools. Compatibility with MT and LLMs are behind competitors. Some tickets are opened for several months before they are resolved.
What problems is the product solving and how is that benefiting you?
It's excellent at handling standard translation projects.
2 years of using XTM experience
What do you like best about the product?
It is well organized, provides solutions we were looking for and allows analysis
What do you dislike about the product?
Rotation among stuff was not really convenient during onboarding
What problems is the product solving and how is that benefiting you?
Scaling in translations tasks, translation memory growth, automatization - templates
All in one Solution.
What do you like best about the product?
Great price/performance. Although quite expensive, gives great value for investment.
What do you dislike about the product?
Quite advanced toole. takes some time to learn all the features.
What problems is the product solving and how is that benefiting you?
Memory/ glossaey management. Cloud based CAT tool.
Excellent translation management system with an OK translation editor
What do you like best about the product?
Ever-expanding API to automate workflows.
LSP integration.
Consistently helpful customer support.
Overall, an excellent translation management system.
LSP integration.
Consistently helpful customer support.
Overall, an excellent translation management system.
What do you dislike about the product?
The editor lacks the refinement or customizations options of other tools.
Same for the integrated terminology tool.
Overall, a good CAT tool, but with room for improvement.
Same for the integrated terminology tool.
Overall, a good CAT tool, but with room for improvement.
What problems is the product solving and how is that benefiting you?
Manage translations for multiple products and document types in several languages.
We're able to automate continuously updating projects and provide our translators a clear task pool.
We're able to coordinate with LSPs with zero media breaks.
We're able to automate continuously updating projects and provide our translators a clear task pool.
We're able to coordinate with LSPs with zero media breaks.
Able to communicate with overseas people
What do you like best about the product?
At the same time, I can assign a number of people to review the texts & layout.
What do you dislike about the product?
Update the functions every month. It's too many to know what happen.
What problems is the product solving and how is that benefiting you?
TM is always updated and overwrited. It seems benefits.
However, when another project got and applied updated TM, the translations got wrong due to the contexts.
So, go to Rep, and then she provided us to use the Tag setting.
Now we just get started the Tag setting.
However, when another project got and applied updated TM, the translations got wrong due to the contexts.
So, go to Rep, and then she provided us to use the Tag setting.
Now we just get started the Tag setting.
Solid platform
What do you like best about the product?
It's easy to create a project with multiple languages to send to multiple linguists. I also really love the translation memory -- it saves us a lot of time and helps maintain accuracy.
What do you dislike about the product?
The sluggishness that happens on the public cloud, when it takes a regular or small project, hours to load is an issue that causes slow-ups in out process.
What problems is the product solving and how is that benefiting you?
XTM helps us maintain our consistency with it's translation memory, and we are moving forward with increased machine translation, some via Intento, and XTM is helping us with that. They are also investigating areas of improvement since we will likely have an increased amount of throughput with MT projects. The platform really benefits us because we can have everything all in one place and the linguists can access everything easily.
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