XTM Cloud

What do you like best about the product?

XTM's API is open and free to use. This makes it easier to connect your own systems or customize steps in the localization process. I also like the integration with XTRF, which can be used at no extra cost if you have both systems.

What do you dislike about the product?

I feel that the UI is somewhat outdated and overall inconsistent. For example, the terminology and translation memory module are completely different. Also, in some parts of the system term A is used, while in other parts it is referred to as term B. Also the functionality of XTM workbench (the translation editor) is somewhat poorer compared to similar tools. For example, selecting multiple segments to do an action on segments is impossible.

What problems is the product solving and how is that benefiting you?

We can connect XTM with our own machine translation and AI translation system by using the custom MT functionality. With other tools, a plugin or similar needs to be developed, whole with XTM we can just connect our own API as a custom MT.

What do you like best about the product?

This is an easy-to-use SaaS application. The UI is fairly straightforward, and performance is generally good, although it can depend on how many other customers are using the application at the same time. Support is amazingly fast, and the onboarding process was the easiest I’ve ever experienced.

What do you dislike about the product?

XTM offers a lot of add-ons to use, and they can be pretty pricey. That said, if you choose the right ones for your needs, they can deliver a good ROI and help speed up translations.

What problems is the product solving and how is that benefiting you?

Managing translators and agencies is much easier, and it really speeds up the process.

What do you like best about the product?

XTM gives guidance on repetitive content and its % to rectify on time.

What do you dislike about the product?

Tags insertion is something difficult to do

What problems is the product solving and how is that benefiting you?

Translation gets fine tune in the process of going forward

What do you like best about the product?

Easy to use, good instructions to follow even if you are new to this particular software.

What do you dislike about the product?

When doing QA it would be so helpful if you could remove the QA-issue markings for all segments at the same time, not one by one.

What problems is the product solving and how is that benefiting you?

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What do you like best about the product?

The XTM interface, features, AI capabilities and the great support that is provided by the team. The pricing as well in comparison to other CAT tools

What do you dislike about the product?

The switch to the new pricing was a little difficult but we were given good discounts and our relationship manager worked with us so I could manage the budget allocated. It would have been better to give us heads up on this change earlier so we would have been better prepared.

What problems is the product solving and how is that benefiting you?

XTM Cloud is helping us as a CATA tool for a important medical/Pharma company. We also have implemented an integration with our ERP tool that has streamlined our internal processes and brought in efficiencies that we are able to pass on to the client as well.

What do you like best about the product?

The UI/UX is easy to navigate and use, and the pricing feels sensible and fair.

What do you dislike about the product?

Performance can be patchy at times, and customer service hasn’t always lived up to my expectations.

What problems is the product solving and how is that benefiting you?

Translation management, centralization of knowledge, including TMs and terminology.

What do you like best about the product?

It does needed staff, despite all negative problems

What do you dislike about the product?

Not user friendly UI/UX, hard to undertsand anything, hard to implement anything, pricing

What problems is the product solving and how is that benefiting you?

Keeping memory of translations and using it during translation process, translation process itself, billing translators. It works.

What do you like best about the product?

What I like best about XTM Cloud is its centralized and efficient translation management, which streamlines complex localization workflows. The platform offers strong automation and workflow customization, saving time and reducing manual effort. Its collaboration features make it easy for teams and translators to work together seamlessly. Overall, it improves productivity and ensures consistency across multilingual content.

What do you dislike about the product?

One downside of XTM Cloud is its complex and sometimes confusing interface, which can make it hard for new users to learn and use.
The platform can also have issues with usability and workflow, making it take more effort to manage projects smoothly.

Some users report problems with integration and machine translation, which can impact how well the tool works.

Additionally, costs can rise quickly as usage increases, especially for bigger teams.

What problems is the product solving and how is that benefiting you?

XTM Cloud addresses the challenge of managing complex multilingual content and translation workflows across various teams and tools. It consolidates all processes into a single platform, removing confusion caused by fragmented communication and manual efforts.

By automating workflows and supporting real-time collaboration, it significantly reduces delays and accelerates delivery times.
It also helps cut costs by reusing translations and reducing repetitive tasks.

Overall, it benefits me by saving time, improving efficiency, ensuring consistency, and enabling faster global content delivery.

What do you like best about the product?

As an Arabic translator, I have been working with several agencies in the United States that use XTM. I particularly appreciate its strong support for right-to-left languages, as this can be quite problematic on other online platforms. I understand that XTM also supports advanced AI tools such as ChatGPT within its machine translation features. However, I have not yet had the opportunity to try the ChatGPT plugin, as the company I currently work with typically relies on Amazon’s machine translation services.

What do you dislike about the product?

There is a common issue across most translation tools. When the target text includes both right-to-left characters (such as Arabic letters) and left-to-right characters (such as English letters), the system often becomes confused about the text direction. As a result, it may not correctly determine whether the text should flow from left to right or from right to left.

What problems is the product solving and how is that benefiting you?

In the past, I used to download the target file after completing the translation to make sure the text direction was correct. This meant I had to download the file every time I made an edit or change, just to see how it would appear in the final document. Recently, they introduced an in-text review feature that allows me to see all changes reflected immediately in the target text and preview exactly how they will appear in the final document.

What do you like best about the product?

I’ve been using XTM Cloud for over ten years, and I’ve come to truly appreciate its reliability and clean interface. What I like most are the match functions, which greatly speed up translation and review while clearly identifying variants.

The preview and Excel export options are also extremely useful for proofreading.

Although it’s not the most intuitive or feature-rich CAT tool, its minimalism makes it efficient, and it actually offers more valuable functions than it first appears.

What do you dislike about the product?

The way filters are applied in XTM Cloud has always seemed confusing to me, and the QA feature can be a bit intrusive when it flags terms that aren’t real errors.

I’d also welcome a refreshed user interface; but please, keep the minimalist design, as it’s one of its greatest strengths!

What problems is the product solving and how is that benefiting you?

I need to manage glossaries from different accounts within the same project, and XTM Cloud’s tagging features allow me to do this quickly and intuitively. Highlighted terms in the source text and the terminology tab also help ensure approved terms are consistently applied during translation and review.

Since it's usually marketing content, a single segment can go through many iterations over time. The Match and Concordance features make it easy to quickly identify variations and select the most relevant version based on date or author.