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XTM Cloud

XTM

Reviews from AWS customer

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140 reviews
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    Retail

Best of its kind in some areas, lacking in others

  • August 10, 2022
  • Review provided by G2

What do you like best about the product?
- It focuses on features specific to localization. You can tell that localization is at the heart of the product.
- It's fairly affordable compared to other TMSs in the market.
What do you dislike about the product?
- There are almost too many settings/options that it's not always even clear what you can or can't do.
- Project management features are severely lacking. The dashboard is not very useful.
- Reporting is very confusing and not very customizable.
- The UI is unappealing.
- The time to receive support for an issue is way too long.
- Requesting new features feels pointless as they will take at least half a year to build or even consider building them.
- The amount of related websites/URLs and their associated login credentials is cumbersome (the platform, On Demand, Support, etc.) I don't know why everything can't be in one place.
What problems is the product solving and how is that benefiting you?
It's a central location to process and store all of our translations across teams, content types, and vendors.


    Alessandra B.

Comprehensive translation management system

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
Lots of features allow for great flexibility
What do you dislike about the product?
UI/UX could be more user friendly and intuitive
What problems is the product solving and how is that benefiting you?
Centralized system for all our localization needs. Makes us more effective and efficient.


    Hospital & Health Care

Competitively priced, Improved Features

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
Breadth of functionality. Workflow flexibility. APIs. Customizable, Easy Markup of Do Not translate text.
What do you dislike about the product?
Inline tags can be very burdensome, sometimes even for documents that seem to be light on formatting.

Having to create a dummy customer and export /import tmx files in order to produce a customized memory.

Issues with the metrics when re-running a file through workflow.
What problems is the product solving and how is that benefiting you?
Use of Translation memory is the main solution. Around that the customizable workflows are very useful.

This is an essential TMS / CAT tool function which is a basic requirement of a LSP.

Ability to process Word, Excel, PowerPoint, XML, and other technical file formats is essential.


    Marta B.

Project Manager's perspective on XTM features

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
Finance management features (ability to create instant quotes based on predefined rates) and quick connection to LSPs allowing PMs to automate their tasks and work more quickly and efficiently. It makes it stand out in the crowd of TMSs and CAT tools.
What do you dislike about the product?
It is cloud-based so you need good and stable internet connection to work in the Workbench as a linguist. It is also relatively slow to work with. Sometimes there are persistent bugs e.g. with connection to the InDesign server, which reoccur from time to time., not knowing why.
What problems is the product solving and how is that benefiting you?
Thanks to XTM as a PM I can centralize all TMSs in one place and manage them effectively. There is no need to send any translation resources by email, especially when TMs and source documents are very big. I can also use professional MT engines directly in XTM combining the use of TMs, TBs with no matches being securely machine translated. Everything is done in one environment, which is very practical.


    Stefan L.

Great features, severe flaws in implementation

  • July 20, 2022
  • Review provided by G2

What do you like best about the product?
Fully featured TMS, will cover most of your use cases. Great for synchronized reviews of translations, very good alignment function that comes in handy, specific workflows depending on the target language, etc. Everything else really solid.
What do you dislike about the product?
The major flaw was in the implementation of our needed automatic order creation using their Bridge: What was promised, was not delivered. 5 months of "it´s going to work next week" have gone by now

UI feels like out of the 2000s, takes time to get used to, not as flashy (even though I wouldn´t consider that a major flaw) as the competitors.
What problems is the product solving and how is that benefiting you?
The cloud solution makes it possible to include everybody within the company to deliver reviews, obviously, there´s MT, LQA features etc. that help us


    Translation and Localization

All-in-one CAT tool

  • July 19, 2022
  • Review provided by G2

What do you like best about the product?
No files to send by email, everything is in the Cloud!
What do you dislike about the product?
Bugs and unavailabilities sometimes occur
What problems is the product solving and how is that benefiting you?
Project management and translation in one tool, access from anywhere.
We save time on project management tasks and are more productive generally thanks to the various features.


    Translation and Localization

Great tool, responsive team

  • July 19, 2022
  • Review provided by G2

What do you like best about the product?
XTM has a number of functionalities that help with team's most common needs in the language services industry, from project creation to translation memories and QA.
What do you dislike about the product?
While the platform has evolved massively over time, the interface is lacking in comparison with other industry leaders, in the sense that it looks dated and not as intuitive.
What problems is the product solving and how is that benefiting you?
XTM is solving problems around language services, from project management and record keeping, to translation memories, glossaries and quality assurance, all which have been beneffiting us.


    Joel H.

Still onboarding the system, but the complexity of automations is amazing.

  • July 19, 2022
  • Review provided by G2

What do you like best about the product?
Automated workflows help relieve the need for additional LPMs and allow small loc depts to scale efficiently and
What do you dislike about the product?
There are some formatting issues with segmentation that is hard to setup in the initial set up.
What problems is the product solving and how is that benefiting you?
Adding adocs support to XTM will be incredibly helpful


    Translation and Localization

Good for an online CAT solution

  • July 04, 2022
  • Review provided by G2

What do you like best about the product?
XTM provides an easy solution for high volumes to be shared between clients and translators and a streamlined way to submit finished translations without handling file transfer and locally saving files.
What do you dislike about the product?
Like most browser solutions for localization, the service is missing some features compared to industry-standard CAT tools, lacking in the QA functionality, and taking some flexibility away from the translator.
What problems is the product solving and how is that benefiting you?
XTM provides a streamlined work process that easily lets you complete the whole localization process on the go. It has all the basic features that is needed in a CAT tool to aid a translator in their work.


    Julie K.

XTM: our valued Partner

  • June 20, 2022
  • Review provided by G2

What do you like best about the product?
The flexibility of the XTM API that allows us to customize our Translation services.
What do you dislike about the product?
The XTM workbench needs to evolve to support better Terminology handling and support easy management of multiple files.
What problems is the product solving and how is that benefiting you?
XTM Cloud allows us to provide high quality translations for our clients and minimizes the overall cost.