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Powerful CRM with a lot of choice for customization, however there is a steep learning curve with it

  • By Computer Software
  • on 04/08/2025

What do you like best about the product?
Sales Cloud's flexibility is what I appreciated most about it. It's tailoring options can fit almost any sales process and it has a great ability of being able to integrate with pretty much any marketing/sales tool.

The dashboard givs me clear visibility into my pipeline, has become a vital part of my sales process.
What do you dislike about the product?
The bigest downside has to be it's complexity. Its customized workflows will need admin support early on, which can slow down early processes.

However once we were up to speed, it was ideal.
What problems is the product solving and how is that benefiting you?
It fully solves the issue of managing a high volume pipeline. I always struggled with inconsitent follw ups and visibility into my pipeline.

It allowed me to streamline my process and reduce the manual work of managing the data.