External reviews
External reviews are not included in the AWS star rating for the product.
Requires lot of improvement
What do you like best about the product?
This tool is not upto the mark of any other tools especially for Windows machine where Microsoft Defender is already gaining lot of popularity due to its native windows tool.
What do you dislike about the product?
This tool really requires lot of customisation to be user friendly and should compatible with Microsoft operating systems, also lack of Dashboard is another major issue.
What problems is the product solving and how is that benefiting you?
It is really in testing phase for us as of now, So it is not serving any production usage for now. However we are looking for it as optional of Microsoft Defender in near future
- Leave a Comment |
- Mark review as helpful
Powerful Tool for Endpoint and Detection Response
What do you like best about the product?
The best thing about Carbon Black Cloud is that it is easy to install and provides good protection to the digital infrastructure
What do you dislike about the product?
I could not carry on with a proctored exam as VMware Carbon Black Cloud would not stop running in the background. Had to uninstall and reinstall the software.
What problems is the product solving and how is that benefiting you?
I work at a startup where we handle a significant amount of data for a number of clients. Hence it becomes imperative that we have the best protection against malware attacks and also provides strong endpoint security.
Advanced security solution for businesses. Complete workload protection from VMware !
What do you like best about the product?
Customer interactive intuitive interface and easy handling through user savvy features. The Antivirus is embedded with advanced security features which provide 24/7 workload protection from threats and all kinds of endpoints. Next-gen AI-powered advanced security solution for businesses at the most affordable price and reduced cost. It is globally accepted due to its easy and customer-friendly features. Very stable software can integrate with all kinds of portals and IT systems without any issues.
What do you dislike about the product?
No problem has been encountered so far. One of the most advanced and stable security solutions for IT businesses and devices. It transforms the security design of the organization and its client servers and IT devices without much hassle. The trial version should be further extended with more offering of customized features. More and more tech-friendly and affordable security features should be added soon.
What problems is the product solving and how is that benefiting you?
VMware Carbon Black Next-Generation Antivirus software is the one-stop security solution for clients and partners in the current era. It helps in the identification of threat points and endpoints proactively and helps in the quick redressal of any security issue. It ensures that no data gets harmed due to virus attacks on systems and servers. Provides complete security of confidential and vital info and data throughout. No data loss or data leak at all.
Vmware Carbon Black Cloud
What do you like best about the product?
VMware Carbon Black is an End Point tool with a high level of ease of use, adjustable, admiringly enriched UI for reports.
What do you dislike about the product?
Support needs more improvement, there should be interactive chat with an Increased level of SLA for user ease.
What problems is the product solving and how is that benefiting you?
It is helping me in the detection and presentation of malicious objects in an enterprise environment, end point machines and servers.
A capable EDR solution for businesses of all sizes
What do you like best about the product?
Carbon Black Cloud solution is an incredibly robust and capable EDR solution. I appreciate the instant malware search abilities in the Admin portal. It allows you to click a link that contains all the threat vectors and immediately scans your entire network for the threat. It also has an in-depth investigation section that you can use to track the history of a file to determine how it got into your network. The standard policies it has built-in are hardened but they allow you to tweak them for your company needs.
What do you dislike about the product?
Carbon Black Cloud is a complex solution at times. If you are not a full-time security admin, the solution can be overwhelming. Beyond the initial setup and configuration, their support team will point you to their community for answers, which can leave you frustrated.
What problems is the product solving and how is that benefiting you?
A full EDR solution was required from our insurance to satisfy our cyber protection policy. We are already a VMWare/Dell shop so it made sense to bring in their EDR solution.
Recommendations to others considering the product:
If you are already a Dell/VMWare customer, you won't regret staying in the family. Carbon Black Cloud is a very robust EDR solution that has a lot of features (although sometimes overwhelmingly so).
Ghosted by VMWare/Carbon Black
Despite their claim that someone from their "customer success team" will get back to you within 48 hours, the folks from WMWare/Carbon Black have not done so; it's been almost three weeks.
Trying to get support via the CB portal is no good either; my application to register for the CB community portal was rejected since "I was not an active customer".
At this point, I am paying for a piece of software that I have I cannot use; i will be pursuing a refund.
All about Carbon Black
What do you like best about the product?
Over all experience with the carbon black very impressive,On the best endpoint protection tool is carbon black, its advance intelligence detection system helps alot to prevent the infrastructure from the unwanted security issues. Detection and responsive time of the tool is pretty good.
What do you dislike about the product?
Nothing, Just an perfect tool our company
What problems is the product solving and how is that benefiting you?
GUI,Light weight agent & Easy to deploy.
So Easy!
Easy to setup and deploy Sensors!! Easy to add Policies and Rules. Slick!! 10/10 would deploy again! Would prefer if I could default to blocking everything and only adding approval methods for specific things to be executed. Like the App Control product.
Unresponsive
I recently purchased a subscription of Carbon Black Enterprise EDR. I then was asked to provide my company’s info as well as my email so I will be contacted within two business days with my credentials. It has been a week and I haven’t receive a thing. I tried to contact support but I am unable because I am directed toward their official website and my email is not yet linked to my subscription. Well, I do have a subscription and it has been over a week without using the services I paid for.
So, I could not even evaluate their product to provide a serious review as their customer service is lacking.
Excellent Cloud Enterprise Security Solution
What do you like best about the product?
Carbon Black Cloud Endpoint is a fantastic security solution to use within your IT infrastructure, it protects against malware, virus, zero-day threats and much more.
You can manage profiles of each assets and set their profiles accounting tho various policies
You can manage profiles of each assets and set their profiles accounting tho various policies
What do you dislike about the product?
Carbon Black Cloud Endpoint tends to block genuine applications and processes even WSUS doesn't seem to have any luck whenever you run Windows updates; I think there could be a better implementation in its coding to learn and distinguish between good and harmful code within programs.
What problems is the product solving and how is that benefiting you?
On a broader scale, though, Carbon Black Cloud Endpoint is a vastly excellent cloud security solution for small or large businesses that are looking into minimizing security threats and making sure their network infrastructure does not get compromised at all.
showing 1 - 10