Enhancing IT Service Management
What do you like best about the product?
SysAid integrates smoothly with Microsoft Teams which helps our end-users to ask and answer questions without needing to create a ticket. This is one of our favorite features.
What do you dislike about the product?
The older style interface is clunky, looking forward to Spaces.
What problems is the product solving and how is that benefiting you?
SysAid helps us organize tickets that come in, so we can better stay on top of them.