Delivers reliable policy control and improves data protection across cloud and endpoints
What is our primary use case?
My main use case for Forcepoint ONE is delivering data loss prevention and data protection to help customers comply with corporate or regulatory data protection requirements such as PII protection, and I also use it to prevent data leaks through web uploads, cloud storage, and email, while monitoring and controlling sensitive data transfer from managed endpoints.
From a vendor perspective, Forcepoint ONE helps us deliver centralized data protection for multiple clients under a single management framework, reducing operational overhead and providing visibility into how sensitive data moves across different channels, and it is essential for compliance and data governance.
No other use case for Forcepoint ONE comes to mind.
What is most valuable?
The best features Forcepoint ONE offers include the DLP engine with predefined policies for common data types that help us determine and use it directly, as well as cloud app control to protect SaaS platforms like Microsoft 365 and Google Workspace. We are also helped by the Incident Management Dashboard for quick review and policy tuning, along with integration with Forcepoint Endpoint DLP, allowing us consistent enforcement across devices.
The DLP engine and Incident Management Dashboard have made our work much more efficient in daily operations, as detection accuracy reduces the need for manual review, and the centralized dashboard helps us quickly identify which incidents need escalation or policy adjustment. It shortens response time for our clients, allowing their security team to view incidents in real-time, classify them easily, and focus on genuine risks instead of sorting through false positives, and it simplifies reporting and audit preparation since all the relevant data is consolidated in one place.
One feature that really stands out for us and our client is the seamless integration between Forcepoint ONE and the on-premise Forcepoint DLP, as it allows consistent data protection policy across both cloud and endpoint environments, making it much easier to manage.
Forcepoint ONE has positively impacted our organization by streamlining DLP policy management and reducing time spent on troubleshooting and manual reviews, providing faster compliance reporting for internal needs and compliance with local regulation, and improving visibility into how sensitive data moves across cloud and endpoint environments. Overall, it helps our customers operate more efficiently and confidently in enforcing data protection controls.
What needs improvement?
Overall, Forcepoint ONE performs well, but I think the dashboard could be made more intuitive, and the policy synchronization between cloud and on-prem components could also be faster and more transparent, alongside having more flexible reporting and alert customization to tailor insights for different clients and compliance needs.
It would be more helpful to have better integration documentation for complex hybrid deployments.
For how long have I used the solution?
I have been working in my current field for five months, and for Forcepoint ONE specifically, my hands-on experience is two months.
What do I think about the stability of the solution?
I think Forcepoint ONE is pretty stable, as the connection and agent synchronization are reliable, but it can still be improved.
What do I think about the scalability of the solution?
Forcepoint ONE offers good scalability overall, as it is a cloud-native SSE platform built on a multi-tenant architecture. It can easily scale to support thousands of users and devices without requiring major infrastructure changes, and from what I've seen while supporting clients, performance remains stable as the environment grows, whether that's adding more endpoints, expanding DLP coverage, or integrating with additional SaaS apps.
How are customer service and support?
Customer support has been responsive and professional in my experience, as the Forcepoint support team usually replies within a reasonable timeframe and provides clear guidance for troubleshooting. Having a local principal support available also helps speed up communication and coordination, especially for urgent or region-specific cases.
I would rate customer support 8 out of 10, as they are generally responsive and helpful when we open tickets, and having a local principal team really helps with faster issue resolution. There is still room for improvement in response time during complex cases, but overall, the experience has been positive and reliable.
How would you rate customer service and support?
What was our ROI?
Since I'm on the technical side, I don't handle ROI or financial metrics directly, but based on client feedback, many have seen improvements in operational efficiency mainly through centralized policy management and reduced manual investigation time, resulting in time savings and better visibility across their environments.
What other advice do I have?
My advice would be to clearly define your data protection goals before deployment and take time to properly configure policies that match your organization workflows. Forcepoint ONE is a powerful platform, especially when integrated with DLP and CASB capabilities, but it works best when you plan your deployment architecture early, whether for endpoints, cloud apps, or web channels, and also ensure to involve both IT, security, and business teams so the protection policies don't interfere with productivity.
On a scale of 1-10, I rate Forcepoint ONE an 8.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Comprehensive Security Made Simple, but Setup Can Be Challenging
What do you like best about the product?
Forcepoint ONE is great because it puts all your security tools in one place, making it easier to protect users, data, and apps no matter where people work. It’s simple to manage and helps stop threats before they cause problems.
What do you dislike about the product?
One downside of Forcepoint ONE is that it can be complex to set up at first, especially for smaller teams. Some users also find the interface a bit overwhelming until they get used to it.
What problems is the product solving and how is that benefiting you?
Forcepoint ONE solves the problem of managing security across many apps, devices, and locations by putting everything into one cloud-based platform. It protects data, users, and apps from threats—whether people are in the office or working remotely. This makes security easier to manage and reduces the risk of data breaches.
One stop solution for Performance, Usability, and Security
What do you like best about the product?
It integrates multiple security functions into a single platform, reducing complexity and offers encryption for structured and unstructured data in SaaS and IaaS. The customer support is on point and helped in implementing the tool with ease and efficacy.
What do you dislike about the product?
Password changes in active directory can take around 15 minutes to reflect and this causes delays in user access.
What problems is the product solving and how is that benefiting you?
Zero Trust Access – This ensures secure access to applications without exposing them.
Threat Protection - Detects and mitigates cyber threats, including phishing and malware attacks.
Effective web filtering blocks and reports dodgy websites quickly
What is our primary use case?
The primary use case was web filtering. My organization used
Forcepoint ONE for blocking and reporting on websites.
What is most valuable?
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites. It was also effective at reporting the same. The product was effective for these uses.
What needs improvement?
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated.
For how long have I used the solution?
I used
Forcepoint ONE for about seven years.
What do I think about the stability of the solution?
I never needed to call technical support, which indicates the product was pretty stable.
What do I think about the scalability of the solution?
The product was scalable for the needs of my organization, although we did not experience growth during that time.
How are customer service and support?
I never needed to call technical support, so I experienced no issues with customer service.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used Forcepoint before, but it was primarily for web filtering. The parent company that I was a part of was using it before we split off.
How was the initial setup?
The product was already live when I took it over, so I did not take part in the initial setup.
What's my experience with pricing, setup cost, and licensing?
The licensing and pricing were fine with no issues. I took over from somebody else, and it stayed as it was until we rebuilt and moved to the cloud.
What other advice do I have?
I am a customer. Based on my experience, I would give it an eight out of ten. I would recommend Forcepoint ONE for relatively small companies since it worked fine for us. The client was reliable once the implementation settled down.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Force point as a data leak prevention
What do you like best about the product?
I like this product as it gives very refined level of control to protect our data
What do you dislike about the product?
This is very useful as gives give different verticals protection and support for data losses
What problems is the product solving and how is that benefiting you?
It helps in leveraging the power preventing tool who act and stop the data loss
Complete security solution with flexible cloud availability
What do you like best about the product?
I like the level of protection that comes from Forcepoint Dynamic Edge Protection, its coverage is more than sufficient. The systems advanced capabilities in threat detection and prevention have helped in securing our network. It is quite easy to deploy because it is cloud based, which makes it easy to grow with the organization, and the implementation into the existing ecosystem was straightforward…Not to mention, the user interface is easy to understand which translates into better control of the security efforts.
What do you dislike about the product?
Forcepoint Dynamic Edge Protection is potent however; there is often a great care and time spent on diagnosing the problems which might be better utilized doing further improvements. There are also some advanced options that might require a little training for new users due to the learning curve. But once you’re able to actually use it, it’s a great additional tool in the overall security arsenal.
What problems is the product solving and how is that benefiting you?
Forcepoint dynamic edge protection is a capability that allows us to protect our cloud and network environments by providing real-time threat detection and remediation in advanced activities. This has been important in shielding our information from cyber-security threats and unauthorized breaches. Moreover, its scalability feature enables us to grow our protection mechanisms illustrating that there would be no need to overhaul the system as the entity expands. This ultimately profits in that it spares us the worry about the security of the concerned information.
Very effective email security gateway
What do you like best about the product?
DLP and Zeroday engine of forcepoint is best.
What do you dislike about the product?
Some time support level is down in case of critical issue and incidents
What problems is the product solving and how is that benefiting you?
Forepoint email gateway provide the most effective SPAM , Phishing protection for your enviorment
Comprehensive protection against internal risks
What do you like best about the product?
Behavioral analytics effectively identifies anamolous behaviour which reduces false positives.
Covers wide range of endpoints and platforms, ensuring thorough monitoring.
Detailed logging and investigation tool helps in understanding the full scope of incidents.
What do you dislike about the product?
Implementation and configuration can be complex.Also requires significant tuning to avoid large amount of alerts.
What problems is the product solving and how is that benefiting you?
It identifies user who intentionally misuse their access to steal data, sabotage systems.
It detects unintentional actions by insiders that could lead to data breaches, such as mishandling sensitive information.
Monitors and prevents unauthorized attempts to transfer sensitive data outside the organization, by means of email, USB drive.
Easy to deploy product with efficient monitoring features
How has it helped my organization?
The product is important for protecting the environment and information.
What is most valuable?
The platform's cloud-based console is quite valuable. Additionally, its integration with DLP is effective.
What needs improvement?
The solution's integration with other products needs improvement.
For how long have I used the solution?
We have been using Forcepoint ONE for two years.
What do I think about the stability of the solution?
I rate the product stability an eight.
What do I think about the scalability of the solution?
Our clients are typically enterprise businesses with around 1000 Forcepoint ONE users.
How are customer service and support?
We have encountered numerous issues with support over the past two years, particularly with response times.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used other solutions before.
How was the initial setup?
The setup is relatively straightforward. We encountered challenges while integrating it with WhatsApp. I rate the process an eight.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced compared to other vendors. I rate the pricing a two or three.
What other advice do I have?
The platform has a great capacity for protecting and managing data.
I recommend it because deploying, monitoring, and configuring policies is easy.
I rate an eight out of ten.
Helps to protect organisations data
What do you like best about the product?
The solution is effective in preventing data exfiltration by monitoring and controlling data transfers, both within the organization and to external sources
What do you dislike about the product?
Mac data transfer through airdrop is not detecting
What problems is the product solving and how is that benefiting you?
Helps to protect organisation data,
Data transfer will be recorded internal and external
