Satisfied Customer!
What do you like best about the product?
I provide cyber support for a healthcare organization. There are times where I need additional support whether it be in investigating an alert from our EDR or a technical question regarding the Red Canary web portal. Red Canary is quick to answer my questions and address any concerns I may have.
What do you dislike about the product?
I would like additional features when it comes to Threats that are published by Red Canary. For example, If I remediate a Threat by adding an end user to be allowed to use a specific application and later would like to revert those changes. I need to submit a ticket to Red Canary to have the user removed.
What problems is the product solving and how is that benefiting you?
Red Canary is receiving our telemetry from various sources and is able to correlate multiple events to formulate a Threat. These Threats are often not seen by our internal Cyber security tools. This is beneficial in identifying advance threats.