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Reviews from AWS customer

8 AWS reviews

External reviews

126 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

A company moving forward to innovate IT security and its application.

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
The product allows audit compliance and managed access controls with the flexibility to allow privileged access to multiple applications with customisation to enhance the end user experience.
What do you dislike about the product?
The product introduced a new user interface "v10"some versions back and although the interface is the primary access point for users, many of the administrative functions still require the admin to revert to the "classic" interface.
What problems is the product solving and how is that benefiting you?
The product helps with the issue of managing passwords in line with password polices and making the passwords available only when required and only to those approved to use them.


    Computer & Network Security

Great product. ticks a lot of boxes for security and session recording

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
Auditing and session recording to align with customer security requirements
What do you dislike about the product?
The support model could do with some improvement.
What problems is the product solving and how is that benefiting you?
Providing privileged remote access to internal and external customer systems in a tightly monitored way.


    Banking

It takes you to a new dimention of security.

  • August 12, 2023
  • Review provided by G2

What do you like best about the product?
Flexibility - in terms of configuration and systems\apps which are supported. Reliability - HA works perfectly. Security - provides security on highest level.
What do you dislike about the product?
Sometimes configuration isn't intuitive It not gives flexibility in layout modifications. Pricing model could be more flexible.
What problems is the product solving and how is that benefiting you?
It allows to manage multiple identities in multiple environments. It provides accountability for these identities.


    Consulting

Comprehensive automation of on premise and cloud credentials

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
Ability to build custom credential management automations
What do you dislike about the product?
Troubleshooting issues can be complicated
What problems is the product solving and how is that benefiting you?
We are able to fully automate unique complex credentials across all devices reducing threats, improving security and making administrators more efficient


    Vishal O.

Used for password vaulting accounts

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Interface being it's best! Abe way technology to grasp a lots of knowledge
What do you dislike about the product?
There's nothing to dislike, since the interface has emerging technology on what's required
What problems is the product solving and how is that benefiting you?
It's easy to create accounts and passwords for the end using customers


    Retail

CyberArk Identity

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Easy to access the product. It's very secure for password management.
What do you dislike about the product?
Nothing as such. I have been using this tool for the last six years. It's till the best tool
What problems is the product solving and how is that benefiting you?
In a corporate environment, security is the primary concern. So as an administrator, sharing or receiving a password from any person via mail or chat is not safe.
SP using CyberArk we can mitigate the problem very efficiently.


    Health, Wellness and Fitness

Excellent Access Credential Management system

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
best thing about cyberark is its ability to rotate passwords based on the condition we specify .
also stabilise the access across multiple teams
What do you dislike about the product?
The Navigation for the password console can be improved .
What problems is the product solving and how is that benefiting you?
Isolating access among teams part of a big organization


    Telecommunications

easy to access multiple servers.

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
One of the most or best things about cyber ark is easy to access multiple servers just by login to a particular IP. and also connecting to jump host through it.
What do you dislike about the product?
there was nothing to dislike about Cyberark's identity but its time out time is very less, after a few minutes session got expired and we need to log in again. So if we increase its time out time so will be healpful.
What problems is the product solving and how is that benefiting you?
We can access multiple remote servers at the same time and do multiple tasks parallelly without any delay or error. it saves my time to by excuting mutliple tasks on multiple servers in a given time.


    Esat Yasar C.

Main Solution for Privileged Access Management

  • June 10, 2023
  • Review provided by G2

What do you like best about the product?
Cyberark Privileged Access Manager solution has a long history so CCyberark knows a lot of detail about privileged access management and provides us stable platform and integrate each answer that you use
What do you dislike about the product?
Price is a major problem for cyber ark solutions
What problems is the product solving and how is that benefiting you?
We need a solution for password management and see the admin activities in our platform for PCI DSS requirements. CyberArk meets our requirements and provides us stable PAM platform


    Alexander Djuraev

Scalable solution with an efficient exclusive access feature

  • June 07, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution's most valuable features are one-time password and exclusive access.

What needs improvement?

CyberArk is complicated and costly to deploy for Windows servers compared to a few other vendors. It would be helpful if they combined all the components on a single server. Also, they should release a version specific to small businesses with two servers installation architecture.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

The solution is highly stable. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a ten. It is the best in the market. It can scale to any infrastructure. We had implemented around 1000 target servers for our previous customers.

How are customer service and support?

The solution's training documentation compensates for efforts to raise the tickets. We can resolve the issues ourselves based on the documents provided by the vendor. If you contact them for any problems, they solve them within a few hours.

How was the initial setup?

I have implemented the solution for small and large enterprises. I haven't come across any bugs or issues. I use the 12.2 version as it is more stable, and I have more experience working with it than the newer version. It is easier to deploy if you know how to use it.

The time taken for deployment depends on specific project requirements. In the case of lesser servers and target machines, it takes about a few weeks. Whereas for a larger number of servers, it takes around two to three months to complete. The process involves setting up servers to host password vault, API access, central policy manager, and SM server. Additionally, for customer-specific requirements, we can set up Distributed Trusted Host (DTH) server for privileged analytics and Privileged Session Manager (PSM) for session management.

Apart from the deployment, it involves configuring policies, setting up additional connection components, etc.

What's my experience with pricing, setup cost, and licensing?

The solution is cost-effective for the features. In comparison, other vendors would charge extra for the same features. Also, its pricing model is based on the number of users rather than the number of servers. Thus, there are no additional costs. I rate its pricing a six or seven.

What other advice do I have?

I recommend the solution to others and rate it a ten out of ten. It is user-friendly once you understand its functionality.