What do you like best about the product?

Zluri has the option to add multi-level review support in the access certification workflows. We were able to assign multiple reviewers to review user access permissions at different levels. This multi-level review option helped us achieve more reliable and accurate review results. Even if the first-level reviewer accidentally overlooked any access misalignment, the second-level reviewers could catch those anomalies, ensuring there was no room for errors and no access discrepancies were left unchecked.

What do you dislike about the product?

Nothing as of now! We just hope it continues to roll out more innovative capabilities so that we can keep up with our evolving needs.

What problems is the product solving and how is that benefiting you?

Previously, we had to re-run the entire certification process almost three or four times with different sets of reviewers just to ensure nothing was missed. This approach consumed a significant amount of time, sometimes stretching over months.
But ever since we implemented Zluri, things have changed for good. With Zluri’s multi-level review support, we no longer have to go through the hassle of re-running the certification process several times. It allows us to assign multiple sets of reviewers within the same workflow. In fact, it automatically sends notifications to all assigned reviewers simultaneously, ensuring they conduct the review one after another without any gap or delay. This also eliminated the need to chase down reviewers.
For instance, we were able to set level 1 reviewers as department heads and level 2 reviewers as the security team. Once the level 1 reviewers were done reviewing the user access permissions, the access certification workflow automatically moved to level 2 reviewers without us even having to interfere. In the end, we were able to attain accurate review results.