Saviynt - Identity Cloud

What do you like best about the product?

As someone who works closely with identity and access management processes, what I like best about Saviynt is its ability to provide a single source of truth for access governance. The platform helps improve visibility and streamline access reviews, making it easier to manage access securely and efficiently. Not just for users but for applications as well.

What do you dislike about the product?

At times, troubleshooting and configuration can be challenging due to the complexity of the platform. While the flexibility is valuable, identifying root causes and navigating certain administrative functions can require additional effort and expertise (dashboards, for example).

What problems is the product solving and how is that benefiting you?

Saviynt is helping simplify identity governance by centralizing access management, certifications, and compliance processes in a single platform. The move from SailPoint has provided improved visibility and a more streamlined approach to managing access, helping reduce manual effort and making governance activities more efficient.

What do you like best about the product?

Saviynt offers great features in its tool and is very easy to work with. It’s a low-code IGA tool, which makes it straightforward to use and manage.

What do you dislike about the product?

In Saviynt, managing disconnected applications can be a bit difficult, and the certification process is also somewhat problematic.

What problems is the product solving and how is that benefiting you?

Identity management can be quite a task, but with this tool it’s easy to manage access. The certification part also plays a major role during audits. Overall, this tool makes it much easier to manage identities and simplifies the work for the person responsible.

What do you like best about the product?

I think it’s one of the most powerful and yet user friendly IGA tools on the market today if not the top of the mountain. Integrations are rather seamless and with future state in AI, Saviynt will lead that way, hands down.

What do you dislike about the product?

Documentation is great to tell you what to do in engineering but it is desperately missing the why.

What problems is the product solving and how is that benefiting you?

Saviynt is solving our overall provisioning scope for self service user access. As a global organization we have users all over the world. A one stop shop gives us great leverage to satisfy those needs along with many others.

What do you like best about the product?

Recent AI enhancements are very promising

What do you dislike about the product?

None at this time as I started using Saviynt now

What problems is the product solving and how is that benefiting you?

Saviynt IGA

What do you like best about the product?

It’s the strongest IGA platform in the market

What do you dislike about the product?

I wish to rebrand its UI as per my enterprise branding

What problems is the product solving and how is that benefiting you?

Managing millions of identities and access governance

What do you like best about the product?

Their ability to adapt and highly capable software.

What do you dislike about the product?

Software could use a more intuitive UI, a bit clunky.

What problems is the product solving and how is that benefiting you?

IGA/IAM

What do you like best about the product?

Good feature set across most IDAM capability/problem-spaces. Powerful and flexible to meet most configuration setups. Multiple integration options. Saviynt is approachable and offers good support and comprehensive documentation, good community of users.

What do you dislike about the product?

Saviynt require you go via an implementation partner rather than working directly with them, which can create a triangle of blame-shifting and obfuscation. Closed source and SaaS, so difficult to self-manage if you're used to an on-premise mentality. Configuration and UI is clunky via e.g. pasting blocks of JSON into tiny text areas on lengthy web forms. Writing your own automated tests against your own environment configuration is not supported, due to the "no-code" approach. The accessibility of web interfaces is generally below industry standards. No low-level access as with most SaaS products, and you can't delete data or configuration yourself you must raise a ticket which can take time to process. This makes experimentation difficult. Saviynt have gone all-in on AI, as a response to the general use of AI across the industry, but also as a shortcut method of making their system (which is naturally complex due to the problem it is trying to solve) "easier" to configure, which may be to the detriment of working to just making their core product easier to use/understand. The SC2 client hides manual networking allow-list config in AWS which must be configured by Saviynt support and is hidden to the end users, which can make initial setup frustrating.

What problems is the product solving and how is that benefiting you?

Moving away from legacy IDAM platform, making configuration more accessible to wider parts of the organisation, allowing more modern IDAM capabilities to be brought into use

What do you like best about the product?

Intuitive gui and the way forward with its ai functionality / Zuma offerings look solid

What do you dislike about the product?

The audit history isn’t quite as good as sailpoint

What problems is the product solving and how is that benefiting you?

Speed and time in resolving user issues

What do you like best about the product?

What I like best about Saviynt is its ability to bring identity governance, lifecycle management and access controls together in a single platform. From our experience, it provides a strong foundation for automating joiner, mover and leaver processes, improving visibility of access across the organisation, and supporting a more robust approach to governance and compliance.

What do you dislike about the product?

One area where I believe Saviynt could continue to evolve is support for organisations with complex identity relationships, such as universities. In our environment, individuals can hold multiple concurrent affiliations and responsibilities, for example being both a member of staff and a student at the same time, or having multiple organisational roles. Managing these scenarios can be challenging, and I would welcome stronger support for a single identity model that can accommodate multiple personas, affiliations and role assignments simultaneously. Enhancements in this area would help organisations with complex structures implement identity governance in a more intuitive and efficient way.

What problems is the product solving and how is that benefiting you?

Saviynt is helping us address a number of challenges associated with managing identity and access at scale. Historically, many access management activities have been manual, time-consuming and difficult to govern consistently. Saviynt provides a platform to automate key identity lifecycle processes, improve visibility of who has access to what, and strengthen access governance across the organisation. The benefits for us include reduced manual effort, more consistent joiner, mover and leaver processes, improved auditability, and greater confidence that users have appropriate access based on their role and responsibilities. It is also helping us establish stronger foundations for role-based access control and access certifications, which will support both operational efficiency and security in the longer term.

What do you like best about the product?

Its flexibility, strong IGA capabilities, and ability to integrate with a wide range of applications and systems. I also like the level of automation it provides for identity lifecycle and access governance.

What do you dislike about the product?

The main area for improvement is platform performance for large data volumes and some long-running jobs. Troubleshooting can also sometimes be challenging due to limited visibility into the underlying processing.

What problems is the product solving and how is that benefiting you?

Saviynt helps centralise identity and access management, automate joiner-mover-leaver processes, and improve access governance and compliance. This reduces manual effort, improves visibility of user access, and makes managing identities and entitlements across multiple applications more efficient.