Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”
Sign in
Sign in
or
Create a new account
About
Categories
Delivery Methods
Solutions
Resources
 Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Best Intercom alternative

  • By Luca P.
  • on 10/26/2024

What do you like best about the product?
Pricing model is great and scalable on need
UI: all is clean and clear
A lot of features and integrations:
- Website live chat
- Chatbots
- Workflows
- Mobile apps
- Team management
Ability to self host it
What do you dislike about the product?
- SAML SSO only on Enterpise plan

- Dedicated account manager only fors ubscriptions with 20+ agents
What problems is the product solving and how is that benefiting you?
At the beginning we used Intercom, but as we grew we needed more seats and the costs had become very high. Among all the alternatives we analyzed, Chatwoot was the one with the most features at a lower cost. In addition to the price, the number of functions is greater.

Leave a Comment

There are no comments to display