What do you like best about the product?

I'm told that it was cheaper than competitors

What do you dislike about the product?

Not very user friendly. For example, as an engineer there was no easy way to see a listing of my upcoming on-call shifts. Instead, I would have to go to the calendar for the rotations I was in and look for the shifts with my name. Overriding schedules due to vacations, etc, was also much more complicated than it should have been.

One of my coworkers speculated that this product was designed for the people who make the schedules, rather than the people who are on-call. However, the person who sets our schedules assured us that using Squadcast was just as miserable for him as it was for us.

My company switched to another product, and everything has been much better since then. Absolutely nobody misses Squadcast.

What problems is the product solving and how is that benefiting you?

We stopped using it, so it doesn't benefit us.