My use cases for Trend Vision One are typically reactive, letting it scan and monitor our environment, and we typically respond quickly to any workbenches that come up. 

We also try to adapt to the Cyber Risk Index or the security score, keeping that at the lowest amount possible on a weekly or bi-weekly basis as we push out updates and do maintenance.

My favorite features in Trend Vision One include the Cyber Risk Index, which breaks down various pieces of info into one easily digestible score. I appreciate the workbenches. They provide a visual of how they operate for the most part, and I value the in-depth details they offer since we can mostly operate off of that, giving us enough info to crunch and figure out what's happening.

While it's not an actual feature of the application, I appreciate the clinics and seminars that Trend provides, as I went to one last year that got me from zero to beginner, and I hope to advance to intermediate with another seminar series this year.

Trend Vision One helps reduce my mean time to detect and respond to threats as without it, we would be scrambling and confused with not much information to go off of for threat hunting. I'm not sure what we were using previously. As long as I've been here, it's been Trend Vision One, and we're very happy with it. We're hesitant to shop around for any other provider since we think it's a very good product, and we appreciate the speed and breadth of data we receive from it.

I sometimes see noise from false positives with Trend Vision One. One clear instance involved the AI deep fake feature, which would throw up false positives whenever someone had a Teams meeting with a blurred background, leading us to turn it off as it activated for every meeting. Additionally, there were minor false positives throughout the year related to Microsoft update files and certain DLLs, however, they don't clutter Trend Vision One much and have essentially gone away in recent months.

I am very happy with Trend Vision One's platform ability to provide centralized visibility and management across protection layers. The platform extends into various categories, offering oversight over email and even flagging suspicious activities that occur on a server, despite not having a Trend Vision One agent on it. For instance, an admin setting up remote access on that server was flagged as suspicious, and I appreciate the reach that Trend Vision One has across different scattered categories it monitors.

In terms of improving Trend Vision One, it might sound silly, yet it seems notoriously uncooperative with middle clicks and opening sections in new tabs. I'm a big tab browser, and it feels hitting a brick wall when I have to refresh in a new tab or make a copy of a tab to move forward. If we can enable middle clicks to open sections in new tabs, it would greatly benefit me personally.

I've been using Trend Vision One for a few months, approximately eight to ten months at this point.

Regarding stability, I don't think Trend Vision One has ever caused any lagging, crashing, or downtime. There was one situation where we may have misconfigured something, forgetting a checkbox, and Trend Vision One's scheduled scans might have used some CPU resources, however, that's on our end. Besides that, Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.

I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand. Our company has about 200 employees in Canada, and I can foresee that if we doubled in size, Trend Vision One would accommodate that very easily.

I have contacted the technical support before. We're very happy with the technical support from Trend Vision One, feeling we have our own dedicated technician who knows the entire suite of applications. They are very intelligent and responsive, and as we submit feature requests, they seem to make it into the actual list of features in Trend Vision One, so we maintain a good relationship with their technical support and development teams.

Positive

I'm not sure what we were using previously. As long as I've been here, it's been Trend Vision One, and we're very happy with it. We're hesitant to shop around for any other provider as we consider it a very good product.

The experience of first using Trend Vision One is really difficult due to the steep learning curve. Thankfully, I attended a Trend Vision One seminar that got me from zero to beginner, as without that, it involves a lot of guesswork with little grounding to go off of. I really recommend their seminars and tutorials.

I do not know much about the pricing of Trend Vision One. My understanding is it's expensive. We pay for it anyway, and there's always sticker shock. Still, we feel it's necessary as this product covers all our needs.

We're hesitant to shop around for any other provider. Trend Vision One is a very good product, and we appreciate the speed and breadth of data we receive from it.

I'm not sure if I use the cyber risk exposure management capabilities. Trend Vision One requires very little maintenance on my end, mostly just keeping up with refreshing the license, which is about all I hear related to Trend Vision One maintenance.

Some top security challenges in my industry include securing anything exposed to the internet, especially since we were previously hit with ransomware. The ability of Trend Vision One to detect and cut off threats early, clean up files before they execute, and address phishing emails helps us significantly. We also have their email and collaborative security, which is crucial along with having zero-day protections to receive early warnings of threats, allowing us to act immediately outside our maintenance windows.

I'm not completely sure where we use the Trend Vision One sensors, as I didn't set them up. However, we do have a DDI that we paid a lot for, which is one of our biggest data sources and populates much of the information in Trend Vision One. We also have a network sensor at our different location in the United States, which is a temporary holdover until we can upgrade to something more robust.

It's not critical for my company that Trend Vision One has AI built into its platform in terms of needing a language model to explain things, however, AI is actually critical for threat detection and behavioral analysis. That aspect of behavior monitoring and action based on behavior is very important.

Trend Vision One has helped my organization reduce its cyber risk. For instance, even prior to acquiring the DDI, the DDI's presence on our network found a threat actively in progress, and we were able to act on it, demonstrating its effectiveness from day zero.

On a scale from one to ten, I would rate Trend Vision One a nine overall.

Our use case for Trend Vision One is for our security platform. We use it for antivirus, XDR, and network telemetry purposes.

Trend Vision One helped us to consolidate our use of security vendors and reduce silos. We had three or four consoles from different products, and we consolidated them into one console with this product. 

Trend Vision One helped reduce the time to detect and respond to threats by 70% to 80%.

Trend Vision One has helped us reduce noise from false positives.

We have been using cyber risk exposure management for 2 months since upgrading in April. It helps us identify blind spots by providing more visibility and insights into our environment, making it a valuable feature. 

We use the network sensor, and its coverage is critical. With SIEM, we gain substantial insights into our environment, and having a complete 360 view is necessary in today's security world. It reduces the risk by 50%.

Having AI built into the Trend Vision One platform is important for our organization. It reduces many manual steps, resulting in more and quicker detections and advanced automation for remediation, improving efficiency by 60% to 70%. The solution aims to reduce risks and enhance detection.

I like how easy it is, and there is a single pane of glass. We have one console for everything. 

Trend Vision One provides centralized visibility and management across protection layers. It has the functionality of different products and management of a single pane of glass. We have one console for everything. As a security engineer, it's easier to check the alerts and find everything. It consolidates a lot of consoles into one, and that's what we like most about it.

Vulnerability scanning could be improved. They need to see more CVEs and scan products for known vulnerabilities, allowing for better display and review of potentially exploitable servers by hackers or through configuration settings.

We have been using Trend Vision One for approximately 18 months.

We haven't experienced any stability issues. It has proven to be stable.

The scalability of Trend Vision One is good.

I have contacted technical support from Trend Micro. The quality and speed of support are good.

Positive

It was easy. It took us one day to fully deploy Trend Vision One.

Some maintenance is required for updating agents on the servers.

The deployment involved just one person working with the vendor in one day.

Trend Vision One has reduced risks by 50%. We have reduced the response time by approximately 70%-80%.

When we have a good product such as Trend Vision One, the price is fine.

We have used Trend Micro products for many years, and we upgraded to Trend Vision One. We didn't test any alternatives, staying with what we've used for years.

I would rate Trend Vision One an eight out of ten.

We're in the retail business, we sell bicycles in physical stores, and our branches are our biggest attack surface. These locations are covered by our overall solution, including sensors and other protection.

We have 49 branches, a headquarters, and a central warehouse. That's about 1,200 users and 1,000 computers. Trend Vision One is used primarily by our IT team. We also integrate with Office 365, Azure, and our on-prem data center.

We use Trend Vision One for consolidated security in hybrid environments. We have both on-premise and cloud data centers, particularly in Azure. The platform consolidates all of that into one view.

Since we started using Trend Vision One, we've been able to enhance our security posture significantly.

Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy. 

Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago.

The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements.

It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention.

Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security.

Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually.

Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement.

When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful.

It took about half a year to realize the benefits of Trend Vision One after implementation.

The features of Trend Vision One are fine—it's the integration that needs work. Especially at the endpoint level, we still feel like we're using an older product that just got plugged into Trend Vision One. A fully integrated endpoint client is the next step.

My impression of the solution's stability is an eight out of ten. 

I'd rate the scalability of Trend Vision One a nine.

The platform scales well. Our growth over the past three years has never caused performance or expansion issues.

The service support for Trend Vision One works well. The service desk and escalations function smoothly.

We used Kaspersky before Trend Vision One and switched due to BSI recommendations.

It took about half a year to realize the benefits of Trend Vision One after implementation. Migration processes took some time, but we quickly started seeing positive results.

A return on investment wasn't our goal with Trend Vision One. The goal was to achieve a high level of security at acceptable costs, not ROI calculation.

The pricing and licensing model for Trend Vision One is fair overall, especially with the good discounts we got. Currently, no extra costs—though we pay a monthly fee that gets converted into credits. I find the credit model non-transparent—you can't always tell how many licenses apply to which product. Trend Micro is working on improving this. We'll renegotiate pricing in 2026.

I joined the company in 2022 and brought knowledge of Trend Vision One with me. Our partner also recommended it, and the pricing and offers were so good that we didn't seriously consider alternatives.

We cover all areas of security with Trend Vision One, except for edge security—we use other firewalls there.

We deploy Trend Vision One sensors at the endpoint and for email, including Office 365, and we're expanding this further. We believe that having all data in one central system gives us better insight than using isolated solutions. That's why we initially looked for a one-platform solution.

In 2025, we can finally recognize risks effectively, especially in Azure, where we previously had to rely solely on Microsoft. With Trend Vision One's support, we can now detect and mitigate risks, especially with our core ERP system running in Azure starting this November.

My advice to others evaluating Trend Vision One is to understand the full value across all modules. Just using endpoint protection doesn't show the platform's real strength. The full benefits come when multiple modules are used together.

My overall rating for Trend Vision One is 8 out of 10.

Foreign Language: (German)

Die CREM-Funktion ist eine absolut Funktion, die uns hilft, Sicherheitsanforderungen zu erfüllen

Was ist Ihr primärer Anwendungsfall für diese Lösung? 

Wir sind im Einzelhandel tätig und verkaufen Fahrräder in stationären Geschäften. Unsere Filialen stellen dabei unsere größte Angriffsfläche dar. Diese Standorte sind durch unsere umfassende Sicherheitslösung geschützt – inklusive Sensoren und weiteren Schutzmaßnahmen.

Insgesamt haben wir 49 Filialen, eine Zentrale und ein zentrales Lager. Das entspricht etwa 1.200 Nutzer und 1.000 Computer. Trend Vision One wird hauptsächlich von unserem IT-Team genutzt. Wir integrieren auch Office 365, Azure und unser lokales Rechenzentrum.

Wir nutzen die Trend Vision One Plattform für konsolidierte Sicherheit in hybriden Umgebungen. Wir haben sowohl lokale als auch Cloud-Rechenzentren, insbesondere in Azure. Die Plattform konsolidiert all das in einer Ansicht.

Was ist am wertvollsten?

Seit der Implementierung von Trend Vision One haben wir unser Sicherheitsniveau signifikant erhöht.

Trend Vision One hat sich im Laufe der Zeit stark verbessert, insbesondere bei zentraler Sichtbarkeit und Steuerung. Es begann als eine Sammlung einzelner Produkte, fühlt sich jetzt aber wie eine integrierte Lösung an. Das reduziert den Bedarf an Schnittstellen oder mehreren Analysetools. Deshalb haben wir die One-Platform-Strategie verfolgt. Trend Vision One hat uns definitiv dabei geholfen, den Einsatz verschiedener Sicherheitslösungsanbieter zu konsolidieren. Früher verwendeten wir eigenständige Produkte für Endpunkt- und E-Mail-Schutz, die nicht integriert waren. Jetzt profitieren wir von einer integrierten Lösung. Ich würde schätzen, dass wir jetzt 50–70 % sicherer sind als vor zwei Jahren.

Die Funktion „Cyber Risk Exposure Management (CREM)“ ist absolut essenziell. Auch wenn wir nicht unter die Definition der kritischen Infrastruktur fallen, bietet uns die NIS2-Richtlinie wichtige Sicherheitsvorgaben. CREM hilft uns, diese Anforderungen zu erfüllen.

Es ist für unsere Organisation sehr wichtig, dass Trend Vision One KI in die Plattform integriert. Aufgrund der hohen Anzahl an Ereignissen ist die Mustererkennung in forensischen Daten für Menschen nicht mehr zu bewältigen. Maschinelles Lernen ist unerlässlich, um diese Daten zu verarbeiten und die relevanten Informationen für den Menschen herauszufiltern.

Durch den Einsatz von Trend Vision One konnte unsere Organisation deutlich optimiert werden. Früher wurden Security-Tasks manuell durchgeführt. Heute verhindert Technologie potenzielle Sicherheitsvorfälle oder unterstützt die Mitarbeitenden bei deren Erkennung. Dieser Wandel von manuellen zu technischen Lösungen hat unsere Sicherheitsniveau erheblich verbessert.

Trend Vision One hat unseren Zeitaufwand für die Erkennung und Reaktion auf Bedrohungen deutlich reduziert. Ich würde sagen, wir sind heute etwa 80% schneller als früher. Die Plattform stellt konsolidierte Daten proaktiv bereit, sodass wir nicht mehr manuell nach Hinweisen suchen müssen.

Trend Vision One hat dazu beigetragen, Fehlalarme zu reduzieren. Ich schätze eine Zeitersparnis von 50–60 %. Es gibt zwar mehr Alarme als früher, aber auch bessere Systeme, um damit umzugehen – das macht den Prozess effizienter. Trend Vision One hat unser Cyberrisiko insgesamt reduziert. Wir wissen jetzt, wo Schwachstellen sind, bevor sie zum Problem werden - früher mussten wir oft raten. Das ist eine enorme Verbesserung.

In Bezug auf den Betrieb hilft uns die Cyber Risk Exposure Management (CREM) Lösung, Schwachstellen in Systemen zu identifizieren. Wenn wir sie patchen, verschwinden sie aus den Berichten – das liefert konkrete, umsetzbare Erkenntnisse, was unglaublich hilfreich ist.

Etwa ein halbes Jahr nach der Implementierung von Trend Vision One konnten wir die Vorteile der Lösung voll realisieren.

Was muss verbessert werden?

Die Funktionen von Trend Vision One sind gut – Verbesserungsbedarf besteht bei der Integration. Besonders auf Endpunkt-Ebene haben wir noch das Gefühl, ein älteres Produkt zu nutzen, das lediglich an Trend Vision One angebunden wurde. Ein vollständig integrierter Endpunkt-Client ist aus unserer Sicht der nächste notwendige Schritt.

Wie bewerte ich die Stabilität der Lösung?

Meine Einschätzung der Stabilität liegt bei acht von zehn.

Wie bewerte ich die Skalierbarkeit der Lösung?

Ich würde die Skalierbarkeit von Trend Vision One mit neun bewerten.

Die Plattform skaliert zuverlässig – unser Wachstum der letzten drei Jahre verlief ohne Leistungs- oder Erweiterungsprobleme.

Wie sind Kundenservice und Support?

Der Service-Support für Trend Vision One funktioniert gut. Service Desk und Eskalationen laufen reibungslos.

Wie bewerte ich Kundenservice und Support?

Positiv.

Welche Lösung haben wir vorher verwendet und warum sind wir umgestiegen?

Wir haben zuvor Kaspersky verwendet und sind aufgrund von BSI-Empfehlungen auf Trend Vision One umgestiegen.

Wie war die Ersteinrichtung?

Es dauerte etwa ein halbes Jahr, bis wir nach der Implementierung die Vorteile realisierten. Die Migrationsprozesse brauchten Zeit, aber wir sahen schnell positive Ergebnisse.

Wie sieht unser ROI aus?

Ein Return on Investment war nicht unser Ziel mit Trend Vision One. Ziel war es, ein hohes Sicherheitsniveau zu akzeptablen Kosten zu erreichen, nicht eine ROI-Berechnung.

Wie sind meine Erfahrungen mit Preisen, Setup-Kosten und Lizenzierung?

Das Preis- und Lizenzmodell von Trend Vision One ist insgesamt fair. Derzeit fallen keine zusätzlichen Kosten an – wir zahlen eine monatliche Gebühr, die in Credits umgewandelt wird. Ich finde das Credit-Modell als wenig transparent – man kann nicht immer eindeutig erkennen, wie viele Lizenzen welchem Produkt zugeordnet sind. Trend Micro ist bereits dabei, das Modell zu optimieren. 

Welche anderen Lösungen habe ich evaluiert?

Ich bin 2022 ins Unternehmen gekommen und habe Wissen über Trend Vision One mitgebracht. Unser Partner hat es ebenfalls empfohlen, und die Preise und Angebote waren so gut, dass wir keine Alternativen ernsthaft in Betracht gezogen haben.

Welche weiteren Ratschläge habe ich?

Wir decken mit Trend Vision One alle Bereiche der IT-Sicherheit ab – außer der Edge-Sicherheit, dort nutzen wir andere Firewalls.

Wir setzen Trend Vision One-Sensoren an Endpunkten und für E-Mail (einschließlich Office 365) ein und bauen das weiter aus. Wir glauben, dass die zentrale Erfassung aller Daten in einem einzigen System uns bessere Einblicke bietet als isolierte Lösungen. Deshalb haben wir ursprünglich nach einer Lösung auf einer einzigen Plattform gesucht. 

Ab 2025 können wir Risiken endlich effektiv erkennen, besonders in Azure, wo wir uns vorher nur auf Microsoft verlassen konnten. Mit der Unterstützung von Trend Vision One können wir jetzt Risiken erkennen und eindämmen– insbesondere da unser zentrales ERP-System ab November in Azure läuft.

Mein Rat an andere, die Trend Vision One evaluieren: Man sollte den vollen Nutzen aller Module verstehen. Wenn man nur die Endpoint-Schutz-Funktion nutzt, erkennt man nicht die eigentliche Stärke der Plattform. Die vollen Vorteile kommen erst, wenn mehrere Module gemeinsam verwendet werden.

Meine Gesamtbewertung für Trend Vision One: 8 von 10.