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TrendAI Vision One™

Trend Micro

Reviews from AWS customer

20 AWS reviews

External reviews

296 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2706279

Centralized visibility improves threat detection and response

  • May 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our use case for Trend Vision One is for our security platform. We use it for antivirus, XDR, and network telemetry purposes.

How has it helped my organization?

Trend Vision One helped us to consolidate our use of security vendors and reduce silos. We had three or four consoles from different products, and we consolidated them into one console with this product.

Trend Vision One helped reduce the time to detect and respond to threats by 70% to 80%.

Trend Vision One has helped us reduce noise from false positives.

We have been using cyber risk exposure management for 2 months since upgrading in April. It helps us identify blind spots by providing more visibility and insights into our environment, making it a valuable feature.

We use the network sensor, and its coverage is critical. With SIEM, we gain substantial insights into our environment, and having a complete 360 view is necessary in today's security world. It reduces the risk by 50%.

Having AI built into the Trend Vision One platform is important for our organization. It reduces many manual steps, resulting in more and quicker detections and advanced automation for remediation, improving efficiency by 60% to 70%. The solution aims to reduce risks and enhance detection.

What is most valuable?

I like how easy it is, and there is a single pane of glass. We have one console for everything.

Trend Vision One provides centralized visibility and management across protection layers. It has the functionality of different products and management of a single pane of glass. We have one console for everything. As a security engineer, it's easier to check the alerts and find everything. It consolidates a lot of consoles into one, and that's what we like most about it.

What needs improvement?

Vulnerability scanning could be improved. They need to see more CVEs and scan products for known vulnerabilities, allowing for better display and review of potentially exploitable servers by hackers or through configuration settings.

For how long have I used the solution?

We have been using Trend Vision One for approximately 18 months.

What do I think about the stability of the solution?

We haven't experienced any stability issues. It has proven to be stable.

What do I think about the scalability of the solution?

The scalability of Trend Vision One is good.

How are customer service and support?

I have contacted technical support from Trend Micro. The quality and speed of support are good.

How was the initial setup?

It was easy. It took us one day to fully deploy Trend Vision One.

Some maintenance is required for updating agents on the servers.

What about the implementation team?

The deployment involved just one person working with the vendor in one day.

What was our ROI?

Trend Vision One has reduced risks by 50%. We have reduced the response time by approximately 70%-80%.

What's my experience with pricing, setup cost, and licensing?

When we have a good product such as Trend Vision One, the price is fine.

Which other solutions did I evaluate?

We have used Trend Micro products for many years, and we upgraded to Trend Vision One. We didn't test any alternatives, staying with what we've used for years.

What other advice do I have?

I would rate Trend Vision One an eight out of ten.


    Dennis Niedling

The CREM feature is an absolutely essential feature that helps us meet security requirements

  • May 06, 2025
  • Review provided by PeerSpot

What is our primary use case?

We're in the retail business, we sell bicycles in physical stores, and our branches are our biggest attack surface. These locations are covered by our overall solution, including sensors and other protection.

We have 49 branches, a headquarters, and a central warehouse. That's about 1,200 users and 1,000 computers. Trend Vision One is used primarily by our IT team. We also integrate with Office 365, Azure, and our on-prem data center.

We use Trend Vision One for consolidated security in hybrid environments. We have both on-premise and cloud data centers, particularly in Azure. The platform consolidates all of that into one view.

What is most valuable?

Since we started using Trend Vision One, we've been able to enhance our security posture significantly.

Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy.

Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago.

The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements.

It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention.

Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security.

Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually.

Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement.

When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful.

It took about half a year to realize the benefits of Trend Vision One after implementation.

What needs improvement?

The features of Trend Vision One are fine—it's the integration that needs work. Especially at the endpoint level, we still feel like we're using an older product that just got plugged into Trend Vision One. A fully integrated endpoint client is the next step.

What do I think about the stability of the solution?

My impression of the solution's stability is an eight out of ten.

What do I think about the scalability of the solution?

I'd rate the scalability of Trend Vision One a nine.

The platform scales well. Our growth over the past three years has never caused performance or expansion issues.

How are customer service and support?

The service support for Trend Vision One works well. The service desk and escalations function smoothly.

Which solution did I use previously and why did I switch?

We used Kaspersky before Trend Vision One and switched due to BSI recommendations.

How was the initial setup?

It took about half a year to realize the benefits of Trend Vision One after implementation. Migration processes took some time, but we quickly started seeing positive results.

What was our ROI?

A return on investment wasn't our goal with Trend Vision One. The goal was to achieve a high level of security at acceptable costs, not ROI calculation.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing model for Trend Vision One is fair overall, especially with the good discounts we got. Currently, no extra costs—though we pay a monthly fee that gets converted into credits. I find the credit model non-transparent—you can't always tell how many licenses apply to which product. Trend Micro is working on improving this. We'll renegotiate pricing in 2026.

Which other solutions did I evaluate?

I joined the company in 2022 and brought knowledge of Trend Vision One with me. Our partner also recommended it, and the pricing and offers were so good that we didn't seriously consider alternatives.

What other advice do I have?

We cover all areas of security with Trend Vision One, except for edge security—we use other firewalls there.

We deploy Trend Vision One sensors at the endpoint and for email, including Office 365, and we're expanding this further. We believe that having all data in one central system gives us better insight than using isolated solutions. That's why we initially looked for a one-platform solution.

In 2025, we can finally recognize risks effectively, especially in Azure, where we previously had to rely solely on Microsoft. With Trend Vision One's support, we can now detect and mitigate risks, especially with our core ERP system running in Azure starting this November.

My advice to others evaluating Trend Vision One is to understand the full value across all modules. Just using endpoint protection doesn't show the platform's real strength. The full benefits come when multiple modules are used together.

My overall rating for Trend Vision One is 8 out of 10.


    Ramesh Elayarajendiradoss

An integrated platform that simplifies threat and response management

  • April 15, 2025
  • Review from a verified AWS customer

What is our primary use case?

Our usual use cases for Trend Vision One involve the detection of any kind of threat. We are getting alerts from the workbench on Trend Vision One and we perform threat hunting. If there are false positives, we close them, and in the case of true positives, we take action toward remediation and closure. Predominantly, we use it for threat management.

How has it helped my organization?

Trend Vision One is an integrated platform where I can get all the information about all the endpoints, whether it be a server, laptop, or desktop. Everything is integrated, allowing me to see everything within one console; that is one of the greatest advantages of Trend Vision One.

In terms of centralized visibility and management across protection layers, Trend Vision One provides protection across all attack vectors. It allows us to manage threats in all phases. We can even perform forensics where we can collect suspicious files remotely to submit to Trend Micro.

Trend Vision One helps reduce the time to detect and respond to threats. We get alerts in real-time. We receive notifications as email alerts, as well as alerts in the console. Through the workbench, we can monitor the console 24/7 with real-time information; there is not much delay.

Trend Vision One has helped us reduce noise from false positives, thanks to the SOAR functionality. We are able to configure automatic responses, and in case any false positives are identified, the Vision One console takes care of them automatically. This helps us reduce a lot of false positives.

Trend Vision One has indeed helped consolidate our use of security vendors and reduce silos. We sometimes get threat notifications from other vendor products, such as Microsoft Cloud App Security, which identifies threats, and we can trace similar traffic from the endpoints in Vision One. This correlation adds more value for our clients.

What is most valuable?

The most valuable feature of Trend Vision One is response management; when there is a malware issue, we need to isolate the endpoint, which I can do through response management. I can isolate an endpoint, restore the endpoint, and run manual malware scans, which will be very useful when performing malware remediation actions.

What needs improvement?

In future releases of Trend Vision One, I would like to see improvements regarding role-based access control, as it is important to ensure that when granting admin access to a person, their visibility is limited to only their respective markets. For example, while creating roles for countries like France, Germany, and Italy, they should only manage their own endpoints to maintain privacy and security.

For how long have I used the solution?

I have been working with Trend Vision One for more than 2 years.

What do I think about the stability of the solution?

I have not encountered any issues with the stability of Trend Vision One. There have been no problems at all.

Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support, and we do not face challenges in accessing services from Trend Micro.

What do I think about the scalability of the solution?

Regarding scalability, Trend Vision One accommodates many endpoints without any challenges, allowing easy expansion of our portfolio.

How are customer service and support?

I would rate the technical support for Trend Vision One a perfect 10 out of 10, as Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.

Which solution did I use previously and why did I switch?

Before using Trend Vision One, we were utilizing McAfee, and some of our clients were using Symantec. Currently, most clients have transitioned to Trend Micro.

The decision to switch from McAfee was driven by factors such as high costs and the global presence of organizations. Trend Micro has a more robust global reach and its pricing is very competitive compared to McAfee.

How was the initial setup?

The initial setup of Trend Vision One is not complex; it is straightforward. We had the options in the Trend Vision One console, and we received training from Trend Micro-certified administrators. We had knowledge transfer sessions, and later, we successfully migrated our products from on-prem servers to the cloud.

We have been using the product for more than 7 to 8 years, and we did not face any challenges during this migration.

What was our ROI?

We have seen a return on investment with Trend Vision One, primarily in terms of having more confidence in addressing any kind of suspicious activities. Any such activities will be notified to us, allowing us to take action. The return on investment is apparent in managing the endpoints and addressing suspicious activity that might otherwise go unnoticed.

It has saved about 25% to 30% of our time. The risk has been reduced by more than 25% after switching to Trend Vision One.

What's my experience with pricing, setup cost, and licensing?

Its price is very decent. It suits our requirements.

Which other solutions did I evaluate?

I did evaluate other options, including Microsoft Sentinel, but ultimately, most vendors choose Trend Vision One.

The factors that led us to choose Trend Vision One over Microsoft or other options include costs, and since we already have Microsoft for other protections (like M365 security protection), we opted for protection with a different vendor, rather than the same vendor.

What other advice do I have?

I would rate Trend Vision One a nine out of ten.


    Silvia Harder

Provides solid security, centralized visibility, and flexible licensing

  • February 27, 2025
  • Review provided by PeerSpot

What is our primary use case?

We have been in contact with Trend Micro for a very long time. We have a Domino server, which is the alternative to an Exchange server, and we have implemented their virus scanner there. Because of that, we decided to stick with the company and integrate Email Gateway Protection as well. It is important for us because we host our own mail server, and we receive a huge amount of spam. The goal was to reduce that. So far, we have reduced our email traffic by almost 50%—thanks to email filtering. This means our employees do not have to handle those emails anymore.

We receive around 1,000,000 emails per year and 500,000 of those are junk. That was a key factor in saving work time. Every email that lands in an inbox has to be handled—either deleted or responded to. We tested this with different employees and found that deciding whether an email is relevant or junk takes about 10 to 15 seconds per email. With 500,000 unnecessary emails, you can imagine how much time we are saving company-wide.

Another major reason we implemented this solution is phishing emails. This is a huge issue. Trend Micro offers phishing awareness training, but ideally, these phishing emails should not even reach our company, as they are highly dangerous. So far, Trend Micro has filtered out around 3,700 phishing emails for us.

There is another extremely dangerous issue—malicious software hidden in attachments. If an employee clicks on such an attachment, files could get encrypted. In the past year, Trend Micro has intercepted 60 such cases, meaning 60 incidents where our files did not get encrypted.

This is why we use this solution. Of course, there are other providers, but we find Trend Vision One's interface very user-friendly. We also have a dashboard where we can track everything and pull these statistics.

How has it helped my organization?

In Germany, such a security solution is very important. Due to a change in the law, company management is now obligated to ensure that IT security is based on best practices. If they fail to do so or are unaware of their security status and neglect it, they are now personally liable with their private assets. I also need a tool that allows my management and board to monitor our security status. One of the reasons why we chose Trend Vision One was that it provides the option for the board to check the dashboards. This means that every morning while having coffee, they can see the security status of the company on their phones. They can also ask, "Hey, why is our security score high? Is our IT department not working properly? Or do we have a real problem that requires additional software or other measures?" Additionally, negotiations become easier for the IT department, for management, and for us. If security gaps arise, we can say, "Hey, we need software or an investment of a certain amount." We now have a solid foundation for our case.

We use email security and endpoint protection. Endpoint protection is installed on every computer and server, with enhanced sensors on the servers. These security tools are crucial for us—without them, we would be blind in IT. They allow us to monitor the health of each system and user activity, including preventing access to inappropriate websites.

We have a lot of remote work, and we used to struggle because we could not properly monitor devices outside our network or firewall. Now, we can control things like applications, websites, USB sticks, and external hard drives, which was previously impossible. A key feature of our endpoint protection is that if a computer reaches a certain security risk score, it is automatically blocked by the software. This means that if an attack occurs, the affected computer is isolated from the network, preventing further spread.

Our biggest challenge is not direct hacking attacks—our company is not a high-priority target. Instead, phishing emails are the main issue. These emails attempt to trick employees into making fraudulent payments or providing access to our systems, allowing ransomware installation. Email security is our biggest focus area.

It has significantly reduced email volume, which is crucial, especially for our security team, as they do not have time to review every message. IT also receives fewer inquiries about whether emails are legitimate. Additionally, phishing training has helped—our employees recognize phishing attempts better, and our click rate on phishing simulations has dropped to zero. Previously, conducting a phishing simulation would have cost €2,500 per test, but now, we can run one or two tests per month at no additional cost. This provides great value.

It is important for us that Trend Vision One has AI built into its platform. It is essential for detecting abnormalities quickly. Humans may not notice certain threats, but AI can. However, AI is not perfect and sometimes lets suspicious emails through, which we then manually review in quarantine. AI is constantly learning, and the more it improves, the less manual intervention is needed, which is beneficial for us.

We now have visibility. Previously, we were blind and could not assess our security status.

Trend Vision One helped reduce our time to detect and respond to threats. Previously, we relied on reading security forums and websites to identify vulnerabilities. Now, we get real-time alerts and can take immediate action.

Our speed has increased significantly. We can update and patch security threats daily, whereas before, it took weeks or even months.

Trend Vision One has helped our organization reduce its cyber risk, especially through endpoint protection. For example, our field employees used to connect unknown external hard drives, which posed a risk. That is no longer possible, eliminating a major threat vector.

Trend Vision One has helped consolidate our use of security vendors. Previously, we only had basic endpoint protection from another provider, which we replaced with Trend Vision. We now have more security software, not less, because our company has grown significantly—from a small business to a mid-sized enterprise. The IT department was lagging behind, and security was not a priority. Now, we manage everything with one provider, rather than multiple vendors.

What is most valuable?

The dashboard is valuable. It provides a comprehensive view of our security status and allows us to compare ourselves with other companies using Trend Vision. We can immediately see if we need to take action when updates are released with high CVE scores, without having to check multiple websites. This saves time and enables faster decision-making.

The platform provides not only visibility but also intervention capabilities, such as blocking threats. We are operating at a high level in this regard. I would rate Trend’s Vision One platform very high in providing centralized visibility and management across protection layers.

What needs improvement?

Improving the user interface would be helpful—it can be confusing, especially if you do not use it daily.

We do not see a need for additional features. The tool has so many capabilities that it can be overwhelming at first, which is why we implemented it step by step to avoid overwhelming our administrators.

For how long have I used the solution?

We started with the Email Gateway Protection solution in December.

What do I think about the stability of the solution?

Its stability is very good. We have not had any failures so far.

What do I think about the scalability of the solution?

Its scalability is very good as we can work with it flexibly.

We have an environment with 160 users and about 15 servers, all virtualized and running entirely on-premise.

How are customer service and support?

It is very good. If we have a problem, we call Mr. Weckwert or send him an email and receive a response.

Which solution did I use previously and why did I switch?

We used SonicWall’s endpoint protection before, but it had issues. For example, the endpoint protection conflicted with VPN installations, requiring us to uninstall security features before updating VPN settings—an unacceptable security risk. With Trend Vision, we feel much better protected.

SonicWall is just a basic antivirus tool, whereas Trend Vision One provides more advanced features like software firewalls and the ability to block specific applications and websites, such as preventing employees from using Telegram or WhatsApp on work computers.

A downside is that Trend Vision One requires more system resources, so we had to upgrade some computers with additional RAM. However, that is not just due to Trend Vision One but also Windows 11’s increased demands.

How was the initial setup?

We use a hybrid model—Trend Vision’s cloud solution with local installations on our devices. We operate entirely on-premise.

We worked with a partner and now manage everything internally.

What about the implementation team?

For the implementation, all admins were present to understand how it works. It was like a training session for us.

Fundamentally, there is one colleague responsible for it, and they spend about an hour to an hour and a half on it daily.

In terms of maintenance, it only requires updates.

What was our ROI?

We have seen an ROI through time savings. The email filtering system paid for itself within a year.

What's my experience with pricing, setup cost, and licensing?

It is very good. The flexibility to temporarily exceed license limits when setting up new devices is helpful, as it allows us to ensure security before purchasing additional licenses.

What other advice do I have?

Try it out. Ultimately, everyone has to decide for themselves if it fits their admin team. What I always say is that this tool monitors you and provides insights—it exposes weaknesses in an IT department. If IT management cannot handle that level of transparency, they should avoid it. If they see value in having more insights, it is a very valuable tool.

I would rate Trend Vision One an eight out of ten.


    Danie Maldonado

Gives detailed maps and correlated information at one place

  • February 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use it for analytics. We check all the maps and communications when there is an incident or an issue. It is very helpful for analytics.

How has it helped my organization?

Trend Vision gives a lot of visibility. If you have a big environment, you can use it to see logs or events. It gives more visibility into what is going on in your infrastructure.

Last year, we experienced an attack attempt, and it gave us a lot of visibility. We were able to track the source and all the processes that were involved during the attack. For security, it is very good.

Trend Vision One has helped reduce our time to detect and respond to threats by 30% to 40%.

What is most valuable?

I find the maps particularly helpful. The object list, specifically the suspicious object list, is also quite valuable. You can simply add one object to that list to manage it from another solution.

It gives comprehensive visibility. It is very good. It gives a lot of visibility into all layers such as layer three or layer seven. It helps with monitoring the endpoints, including all the desktops and processes or communication between servers.

What needs improvement?

I believe that the interface could be more user-friendly. At times, it is challenging to locate certain features, and they need to reorganize the user interfaces.

For how long have I used the solution?

I have been using the solution for one year.

How are customer service and support?

I would rate their customer support a five out of ten. They sometimes do not give enough attention to the tickets. Even when I update a ticket or a case, they ask the same questions that I have already answered. I explain my problem, and they respond as if not paying enough attention.

Which solution did I use previously and why did I switch?

Previously, we used another solution. We observed that Trend is trying to move all the solutions to Vision One. That is why we decided to transition, and it is working very well.

It gives more visibility. The other solution was focused only on the server or endpoint protection. It did not provide any tracks, just the basics. With Vision One, we can see all the information correlated in one place, which I find very helpful.

How was the initial setup?

The initial setup is very easy. It is not very complicated. Sometimes, the documentation is not updated, but the processes are very intuitive, so it is not that hard.

In terms of the implementation strategy, we first focus on non-critical servers or appliances, and then we move on to critical ones.

It is being used in an enterprise environment at a data center.

What about the implementation team?

The implementation may require two people, depending on the infrastructure and scale. You might need an engineer or an administrator.

For maintenance, there are two people. One person scans and reviews all the information and the other one is from the backup. It requires minimal maintenance.

What was our ROI?

Overall, the visibility and security that it provides are our returns on the investments.

What's my experience with pricing, setup cost, and licensing?

I feel that Vision One is a bit expensive. As for the pricing or licensing, I would rate it a seven out of ten.

What other advice do I have?

I would rate Vision One an eight out of ten.


    Frank Titze

If a user mistakenly clicks on something they shouldn’t, the system can respond immediately and prevent damage before it occurs

  • January 29, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case is to secure our endpoints and servers via Managed Detection. We secure them using XDA and Trend Micro’s SOC. We secure it based on behavior so that we have someone to respond if there are unusual issues with PCs, even on weekends and holidays when we’re not onsite, and then they inform us. That’s why we chose Trend Vision One.

We have it deployed on all of our PCs, both Windows and Linux laptops.

The security coverage is very important for my company's network. It is a requirement under the NIS2 directive, which is now coming into effect in the EU. The coverage is also important for us because we operate 24/7, but our IT staff is not available around the clock. To fill this gap, we opted for Trend Micro’s XDR solution. Trend Micro’s SOC team can respond even when no one from our team is available.

They also make sure we are properly notified because if an email comes in at 3 AM on a Sunday, no one will read it but if Trend Micro's SOC team calls, someone will check immediately. That’s why we chose this solution.

The security coverage is also particularly important for us because, as a hospital running 24/7, we must ensure the security of patient data and maintain the IT infrastructure's operational capability. If our systems go down, it could directly impact patient treatment. Around 10 years ago, before we had Trend Micro, we experienced an attack and our IT systems were down for an entire week. That was incredibly difficult.

With increasing digitalization and more medical processes relying on computers, doctors need easy access to X-rays, prior medical examinations, and other records. Since all of this data is stored digitally, solutions like Trend Vision One become even more essential. Availability must be guaranteed, and we cannot afford a situation where a system gets attacked and taken down. That’s why it is crucial for us to have this protection in place.

The biggest security challenges in my organization are:

  1. Preventing unauthorized external access.

  2. Reducing the risk of employees unknowingly giving attackers access to the network due to inexperience.

That’s why we use these solutions, in combination with Apex One and Deep Security, to prevent such incidents. If a user mistakenly clicks on something they shouldn’t, the system can respond immediately and prevent damage before it occurs.

How has it helped my organization?

With Trend Micro Vision One we now have a comprehensive overview of our entire network of all of our endpoints and Active Directory. We also have an industry comparison feature that allows us to gauge our security status.

For example, our advisor recently reviewed our security score and confirmed that we are in a good position. That gives us peace of mind.

What is most valuable?

The SOC team is the most valuable feature for us. Having experts who monitor global threat landscapes and can respond accordingly is incredibly helpful. They keep an eye on our system and can intervene if necessary to prevent significant damage. That is the most important aspect for us.

That’s a bit tricky to answer. Trend Vision One is a powerful tool that provides a vast amount of information. It requires some practice to filter out the most relevant insights and respond accordingly like investigating specific endpoints when necessary.

Since we are still relatively new to the platform and have a small IT team, we haven’t been able to fully explore all of Vision One’s capabilities. However, the data we do utilize helps us react appropriately and address potential threats before they escalate.

A major advantage is that we can integrate Active Directory into Vision One. This means we get alerts if something unusual happens in AD, and these notifications appear directly in Vision One. I believe firewalls can also be integrated, though we haven’t done that yet as we are currently upgrading our firewall infrastructure.

Having a centralized platform where logs and security alerts from multiple systems converge is a huge benefit, as it allows us to react efficiently from a single interface.

AI is beneficial because it can operate independently of predefined patterns, reacting based on behavior rather than fixed rules. It continuously learns and can detect threats that might not yet be covered by existing security protocols. This is a major step forward in cybersecurity.

We realized Trend Vision One's benefits quite quickly. Within one to two weeks, we already saw improvements. We really noticed the full impact after receiving our first report. That allowed us to analyze incidents, track past threats, and understand what was happening within our network. After about four weeks, we fully realized the platform's value.

It does save time when searching for an incident because you can simply display the incidents in the Vision One console. You can drill down to the task level and see which file was affected on which endpoint.

That makes things much easier when tracking a specific incident. It saves more than fifty percent of the time because, as mentioned, you can drill down directly from the endpoint in the console, down to the task, down to the file, the DLL, or whatever it is. And you also get a display of what it is without having to access the computer and search on Google. As mentioned, everything is displayed clearly and neatly in the Vision One console, sometimes even with suggestions on what to do.

My organization has reduced its cybersecurity risk. We have a centralized view of where the risks are, you can specifically access individual endpoints, and as mentioned, the SOC in the background immediately reports unusual behavior even when you’re not around. If it’s high-risk, we get a call.

In this regard, cybersecurity has improved significantly because a lot of things that previously went unnoticed are now detected.

What needs improvement?

Trend Vision One is already very powerful. The clarity and usability could be improved a bit. Sometimes it’s difficult to find your way around.

It’s such an important tool, and you can do a lot with it. With some practice and proper training, you can manage quite well.

We are currently implementing, as a pilot hospital, an ICAP virus scanner through the Service Gateway via Vision One, which scans our KIM emails. This was an important feature and Trend Micro has now implemented it.

For how long have I used the solution?

I have been using Trend Vision One for about six months.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

We are currently working on scaling. We are integrating with ICAP functionality.

The scalability is very good. You can integrate almost everything you need, including mail security, etc. I’d give scalability a 10 because nearly everything is integrated.

How are customer service and support?

The staff we have dealt with were always very competent. What I find a bit difficult is that there is no German support. Since my English isn’t the best, we usually go through our consultant, as he knows the Trend Micro support team well and handles these things daily. So, we rely on our partner for that.

In terms of knowledge, the support is competent. The language barrier is just a bit challenging because when they speak fast in English and I don’t understand much.

What about the implementation team?

The initial setup was done by a consultant from SoftwareOne. He did a really good job, and everything went smoothly except for the hybrid installation with Deep Security.

That went quite smoothly. Apex One had some issues, and we had to keep a support case open for a long time before it worked properly. But now, everything works fine.

We are only four people in IT here, and everyone does a bit of everything for the setup.

We install the agents ourselves, meaning we have to manually set them up on each computer or server.

The clients are already rolled out, and everyone contributes when needed like whenever we work on something, another sensor gets installed, etc.

We have around 400 endpoints and approximately 600 users with a Windows environment and a virtualized setup using VMware.

Our server environment also includes VMware View in some areas.

In terms of maintenance, I have to regularly check reports and see what needs to be done. Otherwise, everything updates itself in Vision One.

Since Vision One is cloud-based, the console updates itself, as do the agents. Once everything is installed, there’s little to do.

What's my experience with pricing, setup cost, and licensing?

There are additional costs.

Overall, the price-performance ratio is okay.

Which other solutions did I evaluate?

We looked at Sophos beforehand because we use it as a firewall. Since Vision One integrates well with existing solutions like Deep Security and Apex One, we chose an integrated solution and decided to go with Trend Vision One.

We also deliberately opted against a purely web-based solution. We run a hybrid installation, meaning that Apex One and Deep Security are still managed locally and connected to Vision One.

This is because we have been hacked before, and if I cut off internet access to our firewall, I wouldn’t be able to administer my security suite. With this setup, I can still manage and configure it before reconnecting to the internet.

What other advice do I have?

I would rate Trend Vision One a nine out of ten.

My advice to anybody considering Trend Vision One is that the most important aspect is the integration with existing solutions like Apex One and Deep Security.

It’s stable and provides a lot of information. The only downside is that it can be a bit complex to navigate.


    Cheedella V.

Comprehensive Protection for your Email Gateway

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
The Trend Micro is known for its robust, multi-layered security approach, which effectively protects against a wide range of email threats, such as phishing, malware, and ransomware. The advanced threat protection and data loss prevention features give users peace of mind, knowing that their email communications are secure and compliant. Additionally, it offers ease of use, excellent customer support, and seamless integration.
What do you dislike about the product?
The user interface might feel overwhelming for those unfamiliar with advanced email security settings. Additionally, some users may find the pricing to be on the higher side compared to other email security solutions.
What problems is the product solving and how is that benefiting you?
Trend Vision One solves problems related to comprehensive threat detection, response, and management across an organization's entire IT environment. It integrates multiple security solutions, providing visibility into network traffic, endpoints, email security, and cloud environments. This unified approach helps detect and respond to threats faster and more effectively.

The benefit of using Trend Vision One is that it streamlines security operations by consolidating data and providing more accurate, real-time insights. This leads to quicker threat identification, reduced risk, and more efficient management of security across various platforms.


    Bonda A.

Say Goodbye to Cyber Hassles with Trend Vision one

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
Trend Vision One is how it makes managing security so much easier and also It’s super intuitive and gives you clear insights without all the complexity.
What do you dislike about the product?
one thing I don’t love about Trend Vision One is that some features can feel a bit tricky to set up at first. Once you get the hang of it, though, it’s much smoother.
What problems is the product solving and how is that benefiting you?
Trend vision one is solving the hassle of juggling different security tools and It keeps everything in one place, making it way easier to catch issues and stay on top of things and it is big time saver.


    Dairy

Vision one for the secure your Enterprise

  • December 18, 2024
  • Review provided by G2

What do you like best about the product?
Trend Vision one of best thing is it is easy to integrate with existing environment and it have a gateway solution for the manage its update in local environment. It is cloud base solution so its best advantage is that we are easily manage our the internet.it is very good in preventing threat and attacks. Also Its Email and collobration solution proved spam and fishing pritaction.
What do you dislike about the product?
Trend vision one provide lots of features and information so it is some tome difficult to find the relevant one.It has some time delay after change in configuration or policy updation.
What problems is the product solving and how is that benefiting you?
Trend vision is integrates multiple security layers, like endpoint, email, network, and cloud protection, into a unified system which is enable us to manage this diffrent type of solution under one shed and i can access/manage it from anyware.


    Syed Sumair Ahmed Jaffri

Effectively identifies threats by regularly inspecting logs to establish a baseline of normal operations and reports any detected anomalies

  • December 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

My primary use case for Trend Vision One is for application device control, web reputation services, and malware scanning, as well as providing a remote malware scan option. I also use it for log inspection and endpoint identification.

How has it helped my organization?

Trend Vision One helps save us time.

I am satisfied with the security Trend Vision One provides for our cloud environment. It effectively identifies threats by regularly inspecting logs to establish a baseline of normal operations and reports any detected anomalies on the console.

Trend Vision One offers good visibility and control over our environment, providing valuable telemetry into network traffic.

Trend Vision One offers comprehensive insights into our infrastructure, allowing me to identify unmonitored endpoints, such as those without the software installed, which I can then verify through the console.

Trend Vision One allowed us to consolidate the Apex One and Deep Security consoles, which were previously used separately in our on-premises environment.

What is most valuable?

Trend Vision One offers superior integrations, enhanced tool capabilities, and expanded solutions for network security, firewalls, and remote malware scanning. Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification. The platform's comprehensive reporting capabilities further enhance its value in maintaining a secure environment.

What needs improvement?

Trend Micro could improve its support for non-third-party products and product integrations. Technical support in our region needs improvement.

For how long have I used the solution?

I have been using Trend Vision One for approximately one year.

What do I think about the scalability of the solution?

Trend Vision One effectively scales to accommodate our workloads.

How are customer service and support?

Trend Micro's support is suboptimal in my region, likely due to proximity to their resources, favouring areas closer to the company. Consequently, we utilize local support providers who offer better service.

How was the initial setup?

The deployment usually takes an hour, more or less. Trend Vision One was easier to deploy than other tools when integrating with the cloud environment.

What about the implementation team?

We have a local vendor that provides support.

What's my experience with pricing, setup cost, and licensing?

Trend Vision One is cost-effective because it offers detailed reporting and environment control features.

What other advice do I have?

I would rate Trend Vision One eight out of ten because every tool needs improvement. Trend Micro has some low-cost services and minor areas for improvement.

Trend Vision One provides regular updates according to customer needs.

I would recommend Trend Vision One. There is flexibility, and their credit system is quite effective.