One of the best tools to transform your customer engagement
What do you like best about the product?
The NBA designer is something that has helped our org immensely. It is very simple to implement, and has really made our customer support workflows very productive. The low code features have also helped citizen developers like me in creating business rules without any coding.
What do you dislike about the product?
The UI can feel very cluttered and overwhelming. I really wish the UI was more compact and the information was logically grouped to enhance ease of access.
What problems is the product solving and how is that benefiting you?
Pega CDH has helped us immensely in personalizing the experiences for every user and also marketing the right products to them, without any coding involved.
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