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Poor data, siloed unintegrated products, poor service

  • By Will O.
  • on 07/04/2024

What do you like best about the product?
I liked the idea of Zoominfo, but they do not deliver on it.
What do you dislike about the product?
I've invested significantly into Zoominfo for three years and have received very little for it. The product teams only know one product and cannot help you integrate all of their products that have been purchased. They rotate their sales people frequently so I have never had a consistent person to help me improve my usage of Zoominfo. On top of all this, I believe it is the most expensive option out there.
What problems is the product solving and how is that benefiting you?
After three years of using and paying for it, it has not helped me with anything other than finding one off data for companies.