OpenVPN CloudConnexa / VPN and ZTNA as a Service
OpenVPN Inc.Reviews from AWS customer
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Easy to use set it and forget it
What do you like best about the product?
Easy to use I have to use it every day for work I can set it to automatically turn on each day.
What do you dislike about the product?
No issues that I can think of. Its easy to use and it always running in the background.
What problems is the product solving and how is that benefiting you?
Working in finance you need to be able to tailor your vpn to ensure you can access certain sites such as 3ds this enabled us to change our details quickly and effectively.
How an Agent helped me along the way!
What do you like best about the product?
Very direct service with strong levels of security.
What do you dislike about the product?
There hasn't been a negative with their service so I don't have a dislike.
What problems is the product solving and how is that benefiting you?
Operating as our VPN they are the security we utilize to access a portion of your service.
Great Experience with OpenVPN Support – Quick and Clear Answers
What do you like best about the product?
Setting it up was quick, and I didn’t need to do anything too technical. It helps me and my team everyday connect securely from anywhere. I also really like how everything is managed in one place. The support team is great too—they reply fast and are very helpful
What do you dislike about the product?
I would have appreciated it if the app connected automatically when the computer starts, instead of needing to click a button each time. But honestly, that’s just a small thing—I’m only mentioning it because the review asked for something I dislike
What problems is the product solving and how is that benefiting you?
It solves the problem of needing a safe connection when I’m working remotely or on public Wi-Fi.
Amazing product with marvelous support
What do you like best about the product?
Easy to setup and configure. Technical support team very responsive and knowledgeable to resolve issues. Performance through the VPN tunnel is very good.
What do you dislike about the product?
Although the pricing looks fair for this wonderful product, when you have to convert the $US price to local currency at a rate of almost 20:1 it is a bit expensive.
What problems is the product solving and how is that benefiting you?
Secure access for a distributed team to distributed servers and services. CloudConnexa is adding a big layer of protection.
My 3 year journey with OpenVPN CloudConnexa
What do you like best about the product?
Over the past three years of our CloudConnexa journey, we've surpassed 1,000 active connections, a testament to the platform’s seamless integration capabilities and, most importantly, the reliability of those connections.
What do you dislike about the product?
One drawback I’ve experiencing is that creating multiple new network connections through the UI can be time-consuming, as each network must be created sequentially rather than in bulk.
What problems is the product solving and how is that benefiting you?
In our business, we connect thousands of small business locations to our platform. OpenVPN Cloud has been instrumental in enabling a VPN model for these locations with minimal configuration effort, allowing us to scale quickly and securely.
Impressed with the latest security features (Shield needs work)
What do you like best about the product?
All in all, lately there have been quite a few improvements (beta features), especially around security. As a customer, it gives a lot of confidence that the service is being actively improved.
Specific features I really like:
- Location Context. If you only operate from certain countries, this is a quick no-brainer to turn on. You can customise with access groups to further limit (e.g., all your devs are based in the UK, whilst the sales team is based in the US).
- Device Posture. It's easy to create policies like "only allow Windows 11+, with Defender, and Full Disk Encryption" to connect to the VPN or to specific subnets.
- "Device Verification with Learn and Enforce" + "Device allowances number" + "device posture" makes sure that only the devices you want are allowed on the VPN.
- "DNS Logs" paired with "Log Streaming" is great for forwarding vpn logs to a centralized SIEM for alerting and investigations.
- It integrates well with Google as the IDP with SAML. Also, the mapping of IdP groups to OpenVPN Groups, which you can then use to restrict access to specific subnets (e.g., members of devs@company.com have access to subnets X & Z, whilst members of admins@company.com can access subnets X, Z, & Y).
- Shield, which does some filtering even with split tunneling turned on. More on improvements later.
- Good how-to guides and great & prompt support from the engineers!
Specific features I really like:
- Location Context. If you only operate from certain countries, this is a quick no-brainer to turn on. You can customise with access groups to further limit (e.g., all your devs are based in the UK, whilst the sales team is based in the US).
- Device Posture. It's easy to create policies like "only allow Windows 11+, with Defender, and Full Disk Encryption" to connect to the VPN or to specific subnets.
- "Device Verification with Learn and Enforce" + "Device allowances number" + "device posture" makes sure that only the devices you want are allowed on the VPN.
- "DNS Logs" paired with "Log Streaming" is great for forwarding vpn logs to a centralized SIEM for alerting and investigations.
- It integrates well with Google as the IDP with SAML. Also, the mapping of IdP groups to OpenVPN Groups, which you can then use to restrict access to specific subnets (e.g., members of devs@company.com have access to subnets X & Z, whilst members of admins@company.com can access subnets X, Z, & Y).
- Shield, which does some filtering even with split tunneling turned on. More on improvements later.
- Good how-to guides and great & prompt support from the engineers!
What do you dislike about the product?
At the moment, "Shield" seems to be targeting metrics more than security. Domains and traffic only show aggregated data, useful for stats and trends, but it lacks the granularity that would make it useful during an incident response.
For example: Shield > Overview > Blocked traffic: only shows the category "Vulnerability/Exploits" and, when double-clicked, it shows the device name (useful), a percentage (useful for stats but not for investigations), a count (marginally useful for investigations as you can determine how many users hit it), but the most important aspects are missing: which domain was being resolved and when it was visited (or resolved). I'd like better visibility of which specific domains each user/device has visited, with timestamps, which would greatly help incident responses. Ideally, you would have:
{
timestamp (currently missing),
domain (currently missing),
reason for blocking/flagging/severity/class (present but needs improvements),
device_id (present),
user_id (present)
}
And I'd love those entries to then be forwardable to an external SIEM via the Log Forwarding.
For example: Shield > Overview > Blocked traffic: only shows the category "Vulnerability/Exploits" and, when double-clicked, it shows the device name (useful), a percentage (useful for stats but not for investigations), a count (marginally useful for investigations as you can determine how many users hit it), but the most important aspects are missing: which domain was being resolved and when it was visited (or resolved). I'd like better visibility of which specific domains each user/device has visited, with timestamps, which would greatly help incident responses. Ideally, you would have:
{
timestamp (currently missing),
domain (currently missing),
reason for blocking/flagging/severity/class (present but needs improvements),
device_id (present),
user_id (present)
}
And I'd love those entries to then be forwardable to an external SIEM via the Log Forwarding.
What problems is the product solving and how is that benefiting you?
It's a VPN, so grants users remote access to (cloud) infra. It's easy to deploy, seems to consistently improve its security features, great (human!) support, and it's quite cost-effective
Very Satisfied
What do you like best about the product?
THey went beyond the call to solve my issue.
What do you dislike about the product?
I don't have a bad experience. My route was a bit out of date and I was unable to use the service.
What problems is the product solving and how is that benefiting you?
Remote access to an industrial PLC and Webserver. They were not able to help as the router was a lower version
Fast, helpful and stress free
What do you like best about the product?
When contacting their agents the process went very well and I was really pleased with how the situation was dealt with.
What do you dislike about the product?
Not much really - more features would be nice but Enhancement requests are always round the corner!
What problems is the product solving and how is that benefiting you?
I had an error on retrieving information based on observed domains and they managed to help me solve the issue through the engineers.
Convenient and effective model
What do you like best about the product?
1. Intuitive interface
2. A lot of possibilities
3. Embeded secruity features
4. Excellent customer support
2. A lot of possibilities
3. Embeded secruity features
4. Excellent customer support
What do you dislike about the product?
Lack of some connectivity features, like DNS only based IPSEC tunnel , without IP address
What problems is the product solving and how is that benefiting you?
Saving money and time
OpenVPN has been a great investment for our company
What do you like best about the product?
OpenVPN CloudConnexa is an excellent solution for our global team. It allows us to connect securely from anywhere, the platform is intuitive and easy to use, and their support team is truly outstanding.
What do you dislike about the product?
Some of the terminology on their support pages can be quite technical, which might make it challenging for non-technical users to navigate.
What problems is the product solving and how is that benefiting you?
We handle sensitive information and need a secure way to access our platforms. OpenVPN CloudConnexa provides a reliable solution, allowing our global team to connect securely from anywhere.
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