What do you like best about the product?

I've been truly impressed by the support team at OpenVPN. I reached out with a few questions via email, and the agents responded promptly with clear, friendly guidance. Their willingness to help made my day and boosted my confidence in using the product. I appreciate the genuine care they show for their users, and I feel supported every step of the way. This level of service makes OpenVPN a standout choice for anyone seeking secure, reliable connectivity.

What do you dislike about the product?

While I appreciate the friendly email support, I find the inability to speak with someone over the phone frustrating. I ended up getting bounced from one agent to another through emails, and it felt like my issue never reached a proper resolution. A direct call option would have streamlined the process and saved time.

What problems is the product solving and how is that benefiting you?

The ability to connect remotely