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Effortless Setup and User-Friendly with Fast Issue Detection
What do you like best about the product?
I really appreciate how easy it is to set up and how user-friendly it feels. The straightforward cloud integration is another highlight, and I’m impressed by how quickly it detects problems.
What do you dislike about the product?
Technical support can be slow to respond at times, which often leads to unnecessarily long waits for issue resolution.
What problems is the product solving and how is that benefiting you?
This platform has demonstrated itself to be exceptionally powerful and highly scalable. It provides comprehensive infrastructure visibility by centralizing logs and metrics that are essential for both security and operational needs. In addition, its advanced machine learning capabilities enable proactive anomaly detection, further enhancing its value.
Seamless Log Management with Powerful Analytics
What do you like best about the product?
I love how Sumo Logic seamlessly brings together powerful analytics with an incredibly user-friendly experience. The platform’s real-time search and visualization capabilities stand out for their ability to update dashboards instantly and alert tickets with minimal delays, even when dealing with massive volumes. I appreciate the optimized query language, which offers the flexibility of advanced analytics at a field level while still being approachable enough for new team members to pick up quickly. Another standout feature is the platform’s reliability and scalability; its performance remains consistent whether we’re ingesting a few gigabytes or terabytes of data. Additionally, the built-in integration with cloud services like AWS, Kubernetes, and security tools saves a huge amount of setup time. Overall, Sumo Logic feels like a twofold multiplier for both operational and security teams, enhancing efficiency and reducing the manual burden significantly.
What do you dislike about the product?
While Sumo Logic is a robust platform, there are a few areas needing improvement. During peak ingestion periods, the dashboard and search functions can slow down, especially when handling very large datasets or complex queries. Although the query language is powerful, it can initially seem challenging, and the learning curve for deep dive analysis is steeper than expected for new users. Additionally, managing ingestion volume and associated costs require careful tuning to prevent unexpected log spikes. More proactive recommendations or automatic optimization features could help maintain predictability. Furthermore, while integrations are generally effective, some newer cloud services demand more manual configuration than preferred.
What problems is the product solving and how is that benefiting you?
I use Sumo Logic for centralized log management and security analysis, enabling real-time monitoring and anomaly detection. It consolidates fragmented logs, reduces downtime, and streamlines compliance reporting, significantly enhancing both operational efficiency and security posture across our cloud-native infrastructure.
Intuitive Interface and Centralized Login Make Workflows Easy
What do you like best about the product?
User interface is nice and easy to use, provide centralized login option
What do you dislike about the product?
query sometime take long time to process and result is not real time
What problems is the product solving and how is that benefiting you?
Application logs monitoring and perform real time healthcheck. We use Sumo logic for application alerts
Effortless Log Search and Data Consolidation at Scale
What do you like best about the product?
I appreciate the quick log search feature, as it allows for efficient searching through records even at the petabyte scale. Additionally, I find the data consolidation helpful, since it simplifies the process of generating reports.
What do you dislike about the product?
Junior analysts encounter a steep learning curve when trying to master the complex on-site security queries.
What problems is the product solving and how is that benefiting you?
Sumo Logic is a solid and reliable solution that integrates seamlessly with modern cloud-based IT infrastructures. It has proven valuable for both performance monitoring and effective data management.
Unified Dashboard and Predictive Analytics Streamline Workflow
What do you like best about the product?
I appreciated the native integration of logs, metrics, and tracking within a single dashboard, as it means I no longer need to switch between multiple tools. I also found the predictive analytics feature helpful, since it saves me time.
What do you dislike about the product?
While the API itself is robust, I found the configuration of the control panel and alerts to be less intuitive and not as smooth as I would have liked. Additionally, I was not a fan of its syntax, which I found to be quite cumbersome.
What problems is the product solving and how is that benefiting you?
Sumo Logic addresses a variety of challenges for us and has been extremely helpful, particularly due to its strong core capabilities in analyzing logs and metrics. This has significantly reduced our mean time to resolution, and the level of confidence it offers is truly impressive. Additionally, its scalable data ingestion has proven to be a valuable advantage.
Flexible Pricing and Powerful Insights
What do you like best about the product?
Sumo Logic's Flex pricing model and insight generation.
What do you dislike about the product?
User experience (UX) design does not match a friendly interface.
What problems is the product solving and how is that benefiting you?
This tool is useful for both log management and security monitoring.
Powerful Real-Time Data Evaluation and Reliable Anomaly Detection
What do you like best about the product?
What I appreciate most is the powerful real-time data evaluation. I rely on the machine learning features for anomaly detection, which I find invaluable. Rather than manually searching for error patterns or unusual traffic spikes, these tools enable us to validate CI/CD deployments in production with confidence, knowing that any regression will be detected immediately.
What do you dislike about the product?
One of the downsides is that managing collectors in dynamic environments such as Kubernetes demands ongoing maintenance. Additionally, although the dashboards serve their monitoring purpose, they lack the flexibility and visual sophistication found in dedicated visualization tools.
What problems is the product solving and how is that benefiting you?
Thanks to Sumo Logic, we've been able to resolve the issue of dispersed telemetry data. It brings together logs, metrics, and traces onto one unified platform. This consolidation has helped us reduce our mean time to detect (MTTD) by automatically correlating events, which has enabled me to shift from a reactive stance to a more proactive approach in monitoring and managing reliability.
Outstanding Multi-Cloud Visibility and Insightful Event Correlation
What do you like best about the product?
I appreciate how it enables me to correlate events and organize them into Insights, which really helps me concentrate on more detailed analysis. Additionally, the multi-cloud visibility is outstanding, especially since we operate across multiple cloud environments.
What do you dislike about the product?
Up to now, I haven't been satisfied with how the rules can be customized, particularly when it comes to automatic detection.
What problems is the product solving and how is that benefiting you?
Sumo Logic enables a shift from a reactive, slow incident response approach to a more proactive threat hunting strategy. I have found it valuable due to its advanced capabilities, which are well-suited for modern environments and help speed up the entire incident response process.
Powerful Multicloud Logging, But Steep Learning Curve
What do you like best about the product?
I highly appreciate Sumo Logic's architecture, especially for multicloud environments. Its built-in integrations with AWS and Google Cloud make it possible to centralize logs and metrics very efficiently. From a strategic perspective, the average consumption billing model provides essential cost predictability.
What do you dislike about the product?
The learning curve for this platform is quite steep. Gaining proficiency takes a substantial amount of time, particularly because the machine learning analytics features require a very detailed initial setup and careful tuning before they can provide meaningful results.
What problems is the product solving and how is that benefiting you?
The platform has played a fundamental role in our operations; its anomaly detection and rules have significantly enhanced our security. The automation of incident response (IR) has greatly improved our workflow, leading to a substantial decrease in both MTTD and MTTR. Conducting efficient investigations is essential for achieving comprehensive root cause analysis.
Powerful Real-Time Insights and Analytics, But a Bit Pricey
What do you like best about the product?
It has the great ability to provide real time insights, and analytics for your metrics, cloud data and logs. Sumo Logic helps in providing flexible and scalable platform that simplifies monitoring, trouble shooting and security analytics. It has the great user interface which making it easier to navigate amount of data without overwhelmed.
What do you dislike about the product?
It is bit expensive if you are scaling and dealing with large volumes of data
What problems is the product solving and how is that benefiting you?
It is solving the problem of managing and understanding the great amount of log and performance data from different system and applications. It is supporting to bring all of that information in one place which helps in making it easier to monitor, troubleshoot and secure environment in real time.
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