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Unified Dashboard and Predictive Analytics Streamline Workflow
What do you like best about the product?
I appreciated the native integration of logs, metrics, and tracking within a single dashboard, as it means I no longer need to switch between multiple tools. I also found the predictive analytics feature helpful, since it saves me time.
What do you dislike about the product?
While the API itself is robust, I found the configuration of the control panel and alerts to be less intuitive and not as smooth as I would have liked. Additionally, I was not a fan of its syntax, which I found to be quite cumbersome.
What problems is the product solving and how is that benefiting you?
Sumo Logic addresses a variety of challenges for us and has been extremely helpful, particularly due to its strong core capabilities in analyzing logs and metrics. This has significantly reduced our mean time to resolution, and the level of confidence it offers is truly impressive. Additionally, its scalable data ingestion has proven to be a valuable advantage.
Flexible Pricing and Powerful Insights
What do you like best about the product?
Sumo Logic's Flex pricing model and insight generation.
What do you dislike about the product?
User experience (UX) design does not match a friendly interface.
What problems is the product solving and how is that benefiting you?
This tool is useful for both log management and security monitoring.
Powerful Real-Time Data Evaluation and Reliable Anomaly Detection
What do you like best about the product?
What I appreciate most is the powerful real-time data evaluation. I rely on the machine learning features for anomaly detection, which I find invaluable. Rather than manually searching for error patterns or unusual traffic spikes, these tools enable us to validate CI/CD deployments in production with confidence, knowing that any regression will be detected immediately.
What do you dislike about the product?
One of the downsides is that managing collectors in dynamic environments such as Kubernetes demands ongoing maintenance. Additionally, although the dashboards serve their monitoring purpose, they lack the flexibility and visual sophistication found in dedicated visualization tools.
What problems is the product solving and how is that benefiting you?
Thanks to Sumo Logic, we've been able to resolve the issue of dispersed telemetry data. It brings together logs, metrics, and traces onto one unified platform. This consolidation has helped us reduce our mean time to detect (MTTD) by automatically correlating events, which has enabled me to shift from a reactive stance to a more proactive approach in monitoring and managing reliability.
Outstanding Multi-Cloud Visibility and Insightful Event Correlation
What do you like best about the product?
I appreciate how it enables me to correlate events and organize them into Insights, which really helps me concentrate on more detailed analysis. Additionally, the multi-cloud visibility is outstanding, especially since we operate across multiple cloud environments.
What do you dislike about the product?
Up to now, I haven't been satisfied with how the rules can be customized, particularly when it comes to automatic detection.
What problems is the product solving and how is that benefiting you?
Sumo Logic enables a shift from a reactive, slow incident response approach to a more proactive threat hunting strategy. I have found it valuable due to its advanced capabilities, which are well-suited for modern environments and help speed up the entire incident response process.
Powerful Multicloud Logging, But Steep Learning Curve
What do you like best about the product?
I highly appreciate Sumo Logic's architecture, especially for multicloud environments. Its built-in integrations with AWS and Google Cloud make it possible to centralize logs and metrics very efficiently. From a strategic perspective, the average consumption billing model provides essential cost predictability.
What do you dislike about the product?
The learning curve for this platform is quite steep. Gaining proficiency takes a substantial amount of time, particularly because the machine learning analytics features require a very detailed initial setup and careful tuning before they can provide meaningful results.
What problems is the product solving and how is that benefiting you?
The platform has played a fundamental role in our operations; its anomaly detection and rules have significantly enhanced our security. The automation of incident response (IR) has greatly improved our workflow, leading to a substantial decrease in both MTTD and MTTR. Conducting efficient investigations is essential for achieving comprehensive root cause analysis.
Powerful Real-Time Insights and Analytics, But a Bit Pricey
What do you like best about the product?
It has the great ability to provide real time insights, and analytics for your metrics, cloud data and logs. Sumo Logic helps in providing flexible and scalable platform that simplifies monitoring, trouble shooting and security analytics. It has the great user interface which making it easier to navigate amount of data without overwhelmed.
What do you dislike about the product?
It is bit expensive if you are scaling and dealing with large volumes of data
What problems is the product solving and how is that benefiting you?
It is solving the problem of managing and understanding the great amount of log and performance data from different system and applications. It is supporting to bring all of that information in one place which helps in making it easier to monitor, troubleshoot and secure environment in real time.
Robust Real-Time Intelligence, Minor Latency with Historical Data
What do you like best about the product?
What I appreciate most is the platform's robustness as a Continuous Intelligence solution. Its cloud-native architecture enables organizations to efficiently unify and analyze vast amounts of machine data in real time, which helps maintain continuous application reliability and enhances their security against modern threats.
What do you dislike about the product?
I've noticed that the platform sometimes experiences latency when querying large amounts of historical or archived data, particularly during comprehensive searches within these secondary repositories.
What problems is the product solving and how is that benefiting you?
Since adopting Sumo Logic, our security has improved thanks to real-time threat detection, and our operational decision-making has become more efficient, resulting in more reliable and consistent service.
Powerful Insights with Sumo Logic, But Data Retention Costs Add Up
What do you like best about the product?
What I appreciate most about Sumo Logic is its Continuous Intelligence feature. It brings together vast amounts of diverse data and, with the help of AI, quickly transforms this information into actionable insights. This capability significantly speeds up the resolution of both security and operational issues.
What do you dislike about the product?
The licensing plan imposes strict limits on data retention, so storing logs and metrics for longer periods comes with extra costs.
What problems is the product solving and how is that benefiting you?
This tool has played a vital role in helping me resolve issues swiftly, thanks to its real-time search and analysis capabilities. It delivers essential security, allowing for proactive threat detection and supporting the smooth operation of our entire infrastructure.
Easy Log Search, No Complaints
What do you like best about the product?
Ease to search for logs, properly grouped logging structure
What do you dislike about the product?
Nothinng to dislike about this amazing product
What problems is the product solving and how is that benefiting you?
I used sumo logic to log our backend server logs. It was very helpful in terms of debugging and monitoring
Fantastic Value for Small Teams, but a Bit Clunky
What do you like best about the product?
- Runtime calculated fields are incredible. Unlike Datadog (where calculated fields must be defined at ingestion time), Sumo Logic lets you define them on the fly. This is a massive productivity boost when you’re iterating on queries or exploring new log patterns.
- Outstanding value. Hosting my entire company’s logs cost roughly $100/month, which is shockingly affordable compared to Datadog or similar platforms.
- Easy integration with Heroku. The setup was quick and straightforward—no complex pipelines or custom agents required.
- Powerful search and flexibility. Once you get comfortable with its syntax, the query language is expressive and great for digging deep into logs.
- Outstanding value. Hosting my entire company’s logs cost roughly $100/month, which is shockingly affordable compared to Datadog or similar platforms.
- Easy integration with Heroku. The setup was quick and straightforward—no complex pipelines or custom agents required.
- Powerful search and flexibility. Once you get comfortable with its syntax, the query language is expressive and great for digging deep into logs.
What do you dislike about the product?
- Clunky UI. The interface feels dated and can be unintuitive to navigate, especially compared to modern tools like Datadog or Grafana Cloud.
- Alerting delays. Alerts tend to fire a bit slower than other platforms. Datadog, for example, seems to detect and trigger incidents faster in my experience.
- Limited ecosystem integration. For larger organizations, the lack of tight integration with APM and error-tracking tools can create friction—you end up context-switching across multiple dashboards to investigate an issue.
- Alerting delays. Alerts tend to fire a bit slower than other platforms. Datadog, for example, seems to detect and trigger incidents faster in my experience.
- Limited ecosystem integration. For larger organizations, the lack of tight integration with APM and error-tracking tools can create friction—you end up context-switching across multiple dashboards to investigate an issue.
What problems is the product solving and how is that benefiting you?
Sumo Logic gives us centralized log management across all of our apps and services, without the cost or setup complexity. It solves many problems for me:
- Unified visibility into production logs – We can search across all Heroku apps and services from a single place, making debugging and audits much faster.
- Ad-hoc analytics and troubleshooting – The runtime calculated fields are incredibly powerful. I can slice, transform, and aggregate logs on the fly instead of predefining every field at ingestion time (which is a big limitation in tools like Datadog).
- Automated alerting for critical issues – Sumo Logic monitors our logs in real time and triggers alerts when system-critical patterns appear, helping us catch problems before they escalate into outages.
- Affordable observability for startups – It provides serious log analysis capabilities at a fraction of the cost. We were able to ingest and retain all company logs for around $100/month, which made full observability feasible early on.
- Unified visibility into production logs – We can search across all Heroku apps and services from a single place, making debugging and audits much faster.
- Ad-hoc analytics and troubleshooting – The runtime calculated fields are incredibly powerful. I can slice, transform, and aggregate logs on the fly instead of predefining every field at ingestion time (which is a big limitation in tools like Datadog).
- Automated alerting for critical issues – Sumo Logic monitors our logs in real time and triggers alerts when system-critical patterns appear, helping us catch problems before they escalate into outages.
- Affordable observability for startups – It provides serious log analysis capabilities at a fraction of the cost. We were able to ingest and retain all company logs for around $100/month, which made full observability feasible early on.
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