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External reviews

305 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

My Experience with Sumo

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Sumo is an endlessly-customizable way to quickly access what I need from my company's extensive server logs.
What do you dislike about the product?
Sumo's character limits do sometimes cut off information that I need from particular logs.
What problems is the product solving and how is that benefiting you?
Sumo's intuitive interface allows frontline support reps at my company to access a vast array of data to solve customer requests at lightning speed. No need for long waits to request logs from engineering teams, and no need to pull off engineers off their projects to help troubleshoot customer issues in most cases.


    Computer Software

sumo is great!

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
endless customization of queries... the ability to pull in logs from so many sources and piece them all together in a single, correlated thread without having to go to multiple places and manually piece logs together. so much time and effort saved!
What do you dislike about the product?
tooltips aren't always very clear, insofar as explaining syntax goes
What problems is the product solving and how is that benefiting you?
customized monitoring for systems built in house


    Information Technology and Services

It is a great tool to organize the logs for all types

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
We can integrate with many tools to feed the logs directly into SumoLogic.
What do you dislike about the product?
I have not seen anything to unlike. It has great features.
What problems is the product solving and how is that benefiting you?
Getting all the logs in one place
Creating dashboards with trends by application or job and error count etc.
Recommendations to others considering the product:
Organize your logs and set alerts


    Logistics and Supply Chain

SUmo Logic Review

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
reporting - power of operators, alerting features
What do you dislike about the product?
outages and delays in data. Sometimes it takes too much time to get data loaded .
What problems is the product solving and how is that benefiting you?
payment system monitoring


    David H.

"Simple log accumulation and dashboarding"

  • February 04, 2019
  • Review provided by G2

What do you like best about the product?
SumoLogic makes setting up log collection simple and fast, with a lot of mix focuses and configurable specialists. Inspecting logs from divergent and disseminated frameworks utilizing their inquiry dialect is generally straightforward, however can get mind boggling quick. In a universe of small scale administrations it is basic to probably inquiry logs from all running applications and their conditions so as to screen framework wellbeing and troubleshoot issues. Regardless of whether it is through rSyslog or introduced operators Sumo makes gathering logs from numerous frameworks a breeze.
What do you dislike about the product?
The alarming administration isn't what I would anticipate from an undertaking item. We have numerous individuals signing in and making alarms, and the best way to bring together them so they are sensible is to put them all on shared records. In the event that they are made utilizing singular records, they must be relocated after an individual leaves, which appears to be pointless. It is an imperfection on a generally cleaned item
What problems is the product solving and how is that benefiting you?
Figure out how to send out accurately, Also, read documentations of the apparatus, so you don't invest additional quality work energy endeavoring to make sense of how to utilize the instrument. My greatest test was sending out in CSV with the information I required, when I made sense of this, my life was less demanding from that point. I'll unquestionably prescribe investing energy with the documentation before plunging into the application.If you are searching for a brisk kick off into logging, Sumo makes it exceptionally straightforward
Recommendations to others considering the product:
Sumo makes it exceptionally straightforward


    Airlines/Aviation

The most accurate manner of viewing logs separated by namespaces.

  • January 18, 2019
  • Review provided by G2

What do you like best about the product?
The capacity to hold multiple applications logs at one place. Also, categorizing each application by individual namespace. Supports almost any format of data ranging from JSON to XML to Object format. Supports all logging format.
What do you dislike about the product?
Login issues. Recently in my organization Sumologic SSGM has moved to SailPoint and that’s causing a lot of login issues.
What problems is the product solving and how is that benefiting you?
The ability to store data for more than 30 days for business to look for solutions for a previous issue incurred in the application. Helps a great deal in storing application logs and so making it efficient in nature.Moving to Open Shift cloud helps a great deal to check the health of the application.
Recommendations to others considering the product:
Very effective tool mostly for larger application bandwidth. Extremely beneficial for storing logs.


    Marketing and Advertising

Sumo Logic offers great capabilities, but needs to mature further

  • January 15, 2019
  • Review provided by G2

What do you like best about the product?
Very good product, interface and easy to use
What do you dislike about the product?
The product can mature more by offering more benefits and better ease of use and understanding for the novice user
What problems is the product solving and how is that benefiting you?
We are increasing our productivity through the use of this products automation capabilities
Recommendations to others considering the product:
Great product, but users need training to better understand the use and management of this product. not intuitive


    Computer & Network Security

Unsavory at best

  • January 15, 2019
  • Review provided by G2

What do you like best about the product?
It had nice graphs that were useful for presentations.
What do you dislike about the product?
Cost for data becomes exponentially worse, service has constant interruptions and downtime. Queries are not industry standard and do not allow finite tuning
What problems is the product solving and how is that benefiting you?
Siem, log aggregation. Executive reporting


    Real Estate

Super fast Log aggregator

  • December 05, 2018
  • Review provided by G2

What do you like best about the product?
SumoLogic is a very fast, and cost-effective log aggregator tool. It has saved us hours of work trying to figure out when something goes wrong with our software
What do you dislike about the product?
There is nothing to dislike about SumoLogic. It works perfectly for our needs, and has no down-sides (perhaps, other than cost).
What problems is the product solving and how is that benefiting you?
It allows us to setup automated alerts when a "fail log" are triggered multiple times within a short period of time - allowing us to act on it before we receive a complain from our users.


    Sandeep D.

Sumologic user review

  • December 04, 2018
  • Review provided by G2

What do you like best about the product?
I love their visualizations and the easy integration with our AWS Account.
What do you dislike about the product?
I dislike the fact that they do not provide recommendations on best practices. However, may be that is not their scope but it would be nice to have it along.
What problems is the product solving and how is that benefiting you?
It provides us the centralized monitoring of our environment. Helps track inbound and outbound traffic.