IBM watsonx Orchestrate as a Service
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powerful AI assistant
What do you like best about the product?
We’ve been using IBM watsonx Orchestrate in our org for about 6 months now primarily to automate repetitive HR and internal IT tasks. The concept of using skills of AI to automate processes is really great and it does save time, especially for things like onboard ticket Genration etc
What do you dislike about the product?
Only the setup is complex sometime the setup takes time, and if you’re not already deep in the IBM ecosystem, it doesn’t always play nicely with other tools.
What problems is the product solving and how is that benefiting you?
It helps automate repetitive recruitment tasks like screening resumes, scheduling interviews updating candidate records saving my time, reducing manual errors, and speeding up the hiring process.
Highly recommended
What do you like best about the product?
- Reduces dependency on IT teams
- Integrates with other tools like MS Teams, Slack and Salesforce effortlessly
- Integrates with other tools like MS Teams, Slack and Salesforce effortlessly
What do you dislike about the product?
Good as a general ERP and not in edge case scenarios.
What problems is the product solving and how is that benefiting you?
The no code interface comes in handy for non tech users like myself and helps automate tasks like sending across mailers
Best Tool for streamlining automations for Marketing workkflows
What do you like best about the product?
I am a marketing manager, and using IBM Watsonx Orchestrate has helped me to simplify and automate the daily marketing tasks.
I don't have the knowledge of coding, but its integration with Salesforce, Slack and email marketing platforms has helped me to create smooth workflows. Its AI abilities help in better understanding the data easily. This has helped me to scale my marketing operations without having more resources on the same routine marketing tasks.
I don't have the knowledge of coding, but its integration with Salesforce, Slack and email marketing platforms has helped me to create smooth workflows. Its AI abilities help in better understanding the data easily. This has helped me to scale my marketing operations without having more resources on the same routine marketing tasks.
What do you dislike about the product?
The only thing I felt is that it would have been the best if more templates were available for use.
Also, one has to go through a learning curve to use this. And it can be difficult for low-level executives to go through this process.
Also, one has to go through a learning curve to use this. And it can be difficult for low-level executives to go through this process.
What problems is the product solving and how is that benefiting you?
Helps in the streamlining of daily routine tasks, doing those tasks everyday use to take my most of the time,but now I have automated these and my productivity has improved a lot.
Embracing AI
What do you like best about the product?
Easy to use for AI adoption, redundant tasks reduced
What do you dislike about the product?
Not as known as other tools such as microsoft
What problems is the product solving and how is that benefiting you?
Achieve AI targets for the department
Improve AI user adoption for internal clients
Improve AI user adoption for internal clients
Honest Personal Review | IBM watsonx Orchestrate
What do you like best about the product?
Helps massive and large data to analyze at a lightning speed saving useful time.
What do you dislike about the product?
The amount of data transfers we can make per month is limited to 10 GB, should be increased considering the amount of data we deal with now-a-days.
What problems is the product solving and how is that benefiting you?
It is helping me deal with a large data saving a lot of time.
Review of IBM Watsonx Orchestrate
What do you like best about the product?
IBM Watsonx Orchestrate is a platform for building AI assistants and agents that automate tasks and enhance the user experience.
It is very helpful in the HR Automation process for automating candidate shortlisting, Finance department for invoice follow - ups and sales team for CRM updates and meeting scheduling purposes.
Basically this is very helpful and saves time.
It is very helpful in the HR Automation process for automating candidate shortlisting, Finance department for invoice follow - ups and sales team for CRM updates and meeting scheduling purposes.
Basically this is very helpful and saves time.
What do you dislike about the product?
I personally feel this is not mature as other competitors in the market.
What problems is the product solving and how is that benefiting you?
First and foremost if problem solving is manual, repetitive tasks.
Streamlined My Team’s Daily Operations with Ease
What do you like best about the product?
I like that IBM watsonx Orchestrate enables users to automate repetitive business tasks without writing any code. Its drag-and-drop interface makes it simple to build workflows, and the ability to integrate with popular tools like Slack, Outlook, and Salesforce adds real productivity value. It's especially useful for automating routine admin and data-gathering processes.
What do you dislike about the product?
While the platform is user-friendly, the initial learning curve can be steep for non-technical users trying to build more advanced workflows. Some third-party integrations feel limited or require manual setup, and the documentation could be more detailed with practical examples
What problems is the product solving and how is that benefiting you?
IBM Watsonx Orchestrate automates workflows, boosts efficiency.
Watsonx Assistant v2 (Action)
What do you like best about the product?
- The construction of conversational flows is much faster in the new version
- It has become much simpler to validate different types of user responses, with retry options and regex
- New tools for assistant version management help a lot
- The use of subactions greatly aids in the creation of reusable actions
- It has become much simpler to validate different types of user responses, with retry options and regex
- New tools for assistant version management help a lot
- The use of subactions greatly aids in the creation of reusable actions
What do you dislike about the product?
- Many error messages that are not clear
- Frequent errors and bugs with the development of actions in parallel (more than one developer working on different actions at the same time)
- Tool limitations that are not clear and visible to the developer
- Frequent errors and bugs with the development of actions in parallel (more than one developer working on different actions at the same time)
- Tool limitations that are not clear and visible to the developer
What problems is the product solving and how is that benefiting you?
We are not yet using the v2 action in production, but we have noticed an increase in the speed of building the conversational/transactional flows that we are migrating (from the old v1 dialog version to the new v2 action). The ability to reuse actions using the subactions function has significantly streamlined many complex flows. The new feature of user input validation has removed much of the complexity we had in replicating this behavior in the dialog version.
Watson Assistant Action is Good but Dialog still a lot way better
What do you like best about the product?
Mostly how is easy to start using but also how you can develop hard journeys when you learn the framework.
What do you dislike about the product?
Don't like very much how the actions have less hard features for seniors developers like manipulating objets and array or accessing the properties of confidence as well.
What problems is the product solving and how is that benefiting you?
Well it helps us to create complex chatbots using some cool features that its easy to control de turns of users and the watson itself.
Revolutionary product for resolving businesses problems
What do you like best about the product?
I liked the AI solutions to business problems, the way they integrated the LLM models to effectively reduce errors and can do repetitive tasks.
Most important thing is it's low to no code interface, which I liked. It makes it easy to automate.
Most important thing is it's low to no code interface, which I liked. It makes it easy to automate.
What do you dislike about the product?
Flexibility towards Users point of view or perspective, like misunderstanding the user's input etc.,
What problems is the product solving and how is that benefiting you?
Reducing manual effort is the main benefit, as it saves time, effort and money. Complex problems are simplified.
It is scalable and efficient.
It is scalable and efficient.
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